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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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January 16th 07, 01:36 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Bug in HP OfficeJet d145 in Vista RTM
After a week of horror (seperate story...) I was able to upgrade my computer
to Vista RTM. There is a bug in the HP Office Jet D series printers. When printing in landscape, the printer just spits out empty pages. Printing in portrait seems to work. Best regards, Yuval 
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January 16th 07, 08:04 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Bug in HP OfficeJet d145 in Vista RTM
Is this one of the inbox drivers or is this a driver downloaded from HP?
-- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Yuval Rakavy" wrote in message ... After a week of horror (seperate story...) I was able to upgrade my computer to Vista RTM. There is a bug in the HP Office Jet D series printers. When printing in landscape, the printer just spits out empty pages. Printing in portrait seems to work. Best regards, Yuval
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January 16th 07, 09:33 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Bug in HP OfficeJet d145 in Vista RTM
Hi!
This is the "inbox" driver. I was not able to find any driver from HP. Yuval "Alan Morris [MSFT]" wrote: Is this one of the inbox drivers or is this a driver downloaded from HP? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Yuval Rakavy" wrote in message ... After a week of horror (seperate story...) I was able to upgrade my computer to Vista RTM. There is a bug in the HP Office Jet D series printers. When printing in landscape, the printer just spits out empty pages. Printing in portrait seems to work. Best regards, Yuval
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January 18th 07, 06:08 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Bug in HP OfficeJet d145 in Vista RTM
HP was unable to repro this issue. All applications print blank page on
landscape (I assume HP used Letter size page) ? From: Wenzhong (Hewlett-Packard) Sent: Thursday, January 18, 2007 10:49 AM To: Alan Morris Subject: Bug in HP OfficeJet d145 in Vista RTM Alan, Our test lab could not repro this issue. They printed landscape on to OfficeJet D series printer form Vista x86 OK (Wordpad). Is this a special app or not inbox driver or something we have to know to repro? Thanks. Wenzhong -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Yuval Rakavy" wrote in message ... After a week of horror (seperate story...) I was able to upgrade my computer to Vista RTM. There is a bug in the HP Office Jet D series printers. When printing in landscape, the printer just spits out empty pages. Printing in portrait seems to work. Best regards, Yuval
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January 18th 07, 06:36 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Bug in HP OfficeJet d145 in Vista RTM
Hi!
It happens every time to me from both Outlook and Access. If you would like I can send you the output of Office System Information application so you can see my exact setup. Thanks, Yuval "Alan Morris [MSFT]" wrote: HP was unable to repro this issue. All applications print blank page on landscape (I assume HP used Letter size page) ? From: Wenzhong (Hewlett-Packard) Sent: Thursday, January 18, 2007 10:49 AM To: Alan Morris Subject: Bug in HP OfficeJet d145 in Vista RTM Alan, Our test lab could not repro this issue. They printed landscape on to OfficeJet D series printer form Vista x86 OK (Wordpad). Is this a special app or not inbox driver or something we have to know to repro? Thanks. Wenzhong -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Yuval Rakavy" wrote in message ... After a week of horror (seperate story...) I was able to upgrade my computer to Vista RTM. There is a bug in the HP Office Jet D series printers. When printing in landscape, the printer just spits out empty pages. Printing in portrait seems to work. Best regards, Yuval
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January 18th 07, 10:54 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Bug in HP OfficeJet d145 in Vista RTM
System info is not going to have anything useful for HP. I assume the
device is attached with USB. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Yuval Rakavy" wrote in message ... Hi! It happens every time to me from both Outlook and Access. If you would like I can send you the output of Office System Information application so you can see my exact setup. Thanks, Yuval "Alan Morris [MSFT]" wrote: HP was unable to repro this issue. All applications print blank page on landscape (I assume HP used Letter size page) ? From: Wenzhong (Hewlett-Packard) Sent: Thursday, January 18, 2007 10:49 AM To: Alan Morris Subject: Bug in HP OfficeJet d145 in Vista RTM Alan, Our test lab could not repro this issue. They printed landscape on to OfficeJet D series printer form Vista x86 OK (Wordpad). Is this a special app or not inbox driver or something we have to know to repro? Thanks. Wenzhong -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Yuval Rakavy" wrote in message ... After a week of horror (seperate story...) I was able to upgrade my computer to Vista RTM. There is a bug in the HP Office Jet D series printers. When printing in landscape, the printer just spits out empty pages. Printing in portrait seems to work. Best regards, Yuval
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January 18th 07, 11:01 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Bug in HP OfficeJet d145 in Vista RTM
Yes, it is attached to USB
What kind of information will help your (or HP) to diagnose the problem? Yuval "Alan Morris [MSFT]" wrote: System info is not going to have anything useful for HP. I assume the device is attached with USB. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Yuval Rakavy" wrote in message ... Hi! It happens every time to me from both Outlook and Access. If you would like I can send you the output of Office System Information application so you can see my exact setup. Thanks, Yuval "Alan Morris [MSFT]" wrote: HP was unable to repro this issue. All applications print blank page on landscape (I assume HP used Letter size page) ? From: Wenzhong (Hewlett-Packard) Sent: Thursday, January 18, 2007 10:49 AM To: Alan Morris Subject: Bug in HP OfficeJet d145 in Vista RTM Alan, Our test lab could not repro this issue. They printed landscape on to OfficeJet D series printer form Vista x86 OK (Wordpad). Is this a special app or not inbox driver or something we have to know to repro? Thanks. Wenzhong -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Yuval Rakavy" wrote in message ... After a week of horror (seperate story...) I was able to upgrade my computer to Vista RTM. There is a bug in the HP Office Jet D series printers. When printing in landscape, the printer just spits out empty pages. Printing in portrait seems to work. Best regards, Yuval
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January 19th 07, 06:17 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Bug in HP OfficeJet d145 in Vista RTM
HP did not get the problem to repro using Wordpad. Does it work for you
using wordpad. Are you using Letter size paper or some other size? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Yuval Rakavy" wrote in message ... Yes, it is attached to USB What kind of information will help your (or HP) to diagnose the problem? Yuval "Alan Morris [MSFT]" wrote: System info is not going to have anything useful for HP. I assume the device is attached with USB. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Yuval Rakavy" wrote in message ... Hi! It happens every time to me from both Outlook and Access. If you would like I can send you the output of Office System Information application so you can see my exact setup. Thanks, Yuval "Alan Morris [MSFT]" wrote: HP was unable to repro this issue. All applications print blank page on landscape (I assume HP used Letter size page) ? From: Wenzhong (Hewlett-Packard) Sent: Thursday, January 18, 2007 10:49 AM To: Alan Morris Subject: Bug in HP OfficeJet d145 in Vista RTM Alan, Our test lab could not repro this issue. They printed landscape on to OfficeJet D series printer form Vista x86 OK (Wordpad). Is this a special app or not inbox driver or something we have to know to repro? Thanks. Wenzhong -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Yuval Rakavy" wrote in message ... After a week of horror (seperate story...) I was able to upgrade my computer to Vista RTM. There is a bug in the HP Office Jet D series printers. When printing in landscape, the printer just spits out empty pages. Printing in portrait seems to work. Best regards, Yuval
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January 19th 07, 08:14 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Bug in HP OfficeJet d145 in Vista RTM
Hi! Wordpad worked fine! it printing in landscape ok. I am printing on A4 size paper The problem does happend from Word 2007 and Access 2007 I hope that this will help to repro the problem. Also if you have contact with HP, ask them if they intend to release the full package (including faxing and scanning) for the d series for Windows Vista. Thanks, Yuval "Alan Morris [MSFT]" wrote: HP did not get the problem to repro using Wordpad. Does it work for you using wordpad. Are you using Letter size paper or some other size? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Yuval Rakavy" wrote in message ... Yes, it is attached to USB What kind of information will help your (or HP) to diagnose the problem? Yuval "Alan Morris [MSFT]" wrote: System info is not going to have anything useful for HP. I assume the device is attached with USB. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Yuval Rakavy" wrote in message ... Hi! It happens every time to me from both Outlook and Access. If you would like I can send you the output of Office System Information application so you can see my exact setup. Thanks, Yuval "Alan Morris [MSFT]" wrote: HP was unable to repro this issue. All applications print blank page on landscape (I assume HP used Letter size page) ? From: Wenzhong (Hewlett-Packard) Sent: Thursday, January 18, 2007 10:49 AM To: Alan Morris Subject: Bug in HP OfficeJet d145 in Vista RTM Alan, Our test lab could not repro this issue. They printed landscape on to OfficeJet D series printer form Vista x86 OK (Wordpad). Is this a special app or not inbox driver or something we have to know to repro? Thanks. Wenzhong -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Yuval Rakavy" wrote in message ... After a week of horror (seperate story...) I was able to upgrade my computer to Vista RTM. There is a bug in the HP Office Jet D series printers. When printing in landscape, the printer just spits out empty pages. Printing in portrait seems to work. Best regards, Yuval
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