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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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*I know that this is really long but I tried to explain in detail what I've done to attempt fixing the problem. Hopefully it makes it easier for anyone to help* I am running an HP Pavilion dv7 Notebook PC with Windows Vista Home Premium 64 bit. On 4-14-09, I turned on my laptop and found that it was lagging terribly (applications took a long time to start up, music/videos were skipping or freezing, etc). Unsure of what the lag was from, my first hunch was spyware/adware/virus. I ran scans with Windows Defender, Spybot Search and Destroy, Ad-Aware, and AVG, all resulting in no detected infections. I checked my processes in my task manager and as far as I could see, there weren't any suspicious processes. (I uploaded my task list in case someone actually sees something suspicious) http://img19.imageshack.us/img19/4682/tskmanager1.jpg http://img15.imageshack.us/img15/9233/tskmanager2.jpg I also have a little application on my sidebar that monitors system performance. According to that app (as well as my task manager), my CPU usage was normal, my ram usage was normal, and my cores were at normal. With the aforementioned things in mind, I ruled out some kind of infection as the source of my lag (since I figured that a memory leak or something like that would show high resource consumption). Just to make sure, I restarted my computer and went into safe mode. I figured that since safe mode only boots with the minimal processes, my computer would run at normal speeds even if there were some kind of infection. To my disappointment, I found that the lag persisted even in safe mode. My next guess was maybe it was just because I had not defragmented in a long time. I then used the Auslogics disk defragmenter. Even after completion, there was no apparent improvement in my system's performance. I ran every diagnostic that I could find at boot (the ones I can access by pressing esc or f8 on startup) and they didn't seem to be of any help. I also ran the "sfc /scannow" command on command prompt but after it reaches 100% verification, it comes up with a "windows resource protection could not perform the requested operation" message. Trying to find when the problem may have rooted from, I looked to my event viewer. http://img11.imageshack.us/img11/793...ottimeonap.jpg http://img12.imageshack.us/img12/793...ottimeonap.jpg As can be seen from the screen shots, my boot time nearly doubled going from April 13th to April 14th. Every boot time since the 14th has been consistently about double of my original boot times. I found this very strange since I keep my startup programs very minimal. With this in mind, I tried to look back as to what major actions I took on the 13th or 14th that may have damaged my computer. This is when I noticed the "Window has an update" icon on my system tray. I clicked on it to see if updating might help, only to find that I could not update. For the most part it would just stay at 0%. Sometimes I would see the percentage go up but the update would never complete. Eventually, I would get an error 8007000B. http://img10.imageshack.us/img10/494...pdateerror.jpg This is when I started thinking that maybe I messed something up with Vista during my last automatic update. I tried to run system restore using different restore points but never managed to successfully complete one of those either. At first, system restore wouldn't even load while I was in normal startup. When it eventually did, after restarting, I would just get this message. http://img13.imageshack.us/img13/351...storeerror.jpg I rebooted in safe mode and tried to do another system restore but, again after restart, I got the same message. Finally, I tried doing a system restore after booting from the Vista recovery partition that came with my laptop and got a different error message. http://img518.imageshack.us/img518/4...toreerror3.jpg At this point, my main suspicions were either a busted hard drive or a damaged Vista installation. I was leaning more on a damaged Vista because the diagnostics tests should have detected a damaged hard drive (I think). Seeing as system restore wasn't working, I tried to uninstall some of the more recent updates from the 14th using the "Installed Updates" viewer in control panel. I uninstalled most of the updates but found no difference in my system's performance. I wanted to run a Windows repair but it seems like that didn't get me anywhere either. I attempted doing a Vista upgrade install as noted in this tutorial http://www.vistax64.com/tutorials/88...all-vista.html However, I encountered problems with the fact that my Vista recovery was built into my laptop through a partition and HP put protection on that partition that doesn't allow me to access it (all I get when I try to explore the drive is a warning message about how I shouldn't delete or alter those files). Looking at the tutorial, it seems that I can't do an upgrade install without a physical Vista installation DVD. Additionally, I think my laptop already has sp1 installed (and the tutorial says it would not work if sp1 is installed already). I'm really running out of ideas as to how I should tackle this problem. My last resort would be to do a clean install using the recovery partition. I would prefer not doing this since this would require buying an external hard drive to backup my VERY many files as well as having to reinstall EVERYTHING. I also didn't want to take such a hasty action in case a more experience person might be able to point to a proper course of action. It seemed pointless to do something so drastic if there is a possibility to avoid it. I am open for any suggestions and would gladly answer or post screen shots of things regarding my situation. Thank you all in advance for reading through this and even thinking about ways to help me. I look forward to any possible fixes that can be offered. -- Super Noob |
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It sounds like you've attempted everything that you should have tried to fix the error and I can't think of anything more to add in addition to what you've tried already, I have however looked up more information on the error code that Windows Update was giving and it seems to refer to a corrupt transaction log, I'm not sure if that alone would cause the serious degradation in your system performance that you've reported but it may be worth following the steps in this Microsoft tutorial just to see if it makes any difference:
http://windowshelp.microsoft.com/Win...904121033.mspx I hope it's of some help to you, or perhaps it will at least lead you down a road to recovery. Good luck Wayne "Super Noob" wrote in message ... *I know that this is really long but I tried to explain in detail what I've done to attempt fixing the problem. Hopefully it makes it easier for anyone to help* I am running an HP Pavilion dv7 Notebook PC with Windows Vista Home Premium 64 bit. On 4-14-09, I turned on my laptop and found that it was lagging terribly (applications took a long time to start up, music/videos were skipping or freezing, etc). Unsure of what the lag was from, my first hunch was spyware/adware/virus. I ran scans with Windows Defender, Spybot Search and Destroy, Ad-Aware, and AVG, all resulting in no detected infections. I checked my processes in my task manager and as far as I could see, there weren't any suspicious processes. (I uploaded my task list in case someone actually sees something suspicious) http://img19.imageshack.us/img19/4682/tskmanager1.jpg http://img15.imageshack.us/img15/9233/tskmanager2.jpg I also have a little application on my sidebar that monitors system performance. According to that app (as well as my task manager), my CPU usage was normal, my ram usage was normal, and my cores were at normal. With the aforementioned things in mind, I ruled out some kind of infection as the source of my lag (since I figured that a memory leak or something like that would show high resource consumption). Just to make sure, I restarted my computer and went into safe mode. I figured that since safe mode only boots with the minimal processes, my computer would run at normal speeds even if there were some kind of infection. To my disappointment, I found that the lag persisted even in safe mode. My next guess was maybe it was just because I had not defragmented in a long time. I then used the Auslogics disk defragmenter. Even after completion, there was no apparent improvement in my system's performance. I ran every diagnostic that I could find at boot (the ones I can access by pressing esc or f8 on startup) and they didn't seem to be of any help. I also ran the "sfc /scannow" command on command prompt but after it reaches 100% verification, it comes up with a "windows resource protection could not perform the requested operation" message. Trying to find when the problem may have rooted from, I looked to my event viewer. http://img11.imageshack.us/img11/793...ottimeonap.jpg http://img12.imageshack.us/img12/793...ottimeonap.jpg As can be seen from the screen shots, my boot time nearly doubled going from April 13th to April 14th. Every boot time since the 14th has been consistently about double of my original boot times. I found this very strange since I keep my startup programs very minimal. With this in mind, I tried to look back as to what major actions I took on the 13th or 14th that may have damaged my computer. This is when I noticed the "Window has an update" icon on my system tray. I clicked on it to see if updating might help, only to find that I could not update. For the most part it would just stay at 0%. Sometimes I would see the percentage go up but the update would never complete. Eventually, I would get an error 8007000B. http://img10.imageshack.us/img10/494...pdateerror.jpg This is when I started thinking that maybe I messed something up with Vista during my last automatic update. I tried to run system restore using different restore points but never managed to successfully complete one of those either. At first, system restore wouldn't even load while I was in normal startup. When it eventually did, after restarting, I would just get this message. http://img13.imageshack.us/img13/351...storeerror.jpg I rebooted in safe mode and tried to do another system restore but, again after restart, I got the same message. Finally, I tried doing a system restore after booting from the Vista recovery partition that came with my laptop and got a different error message. http://img518.imageshack.us/img518/4...toreerror3.jpg At this point, my main suspicions were either a busted hard drive or a damaged Vista installation. I was leaning more on a damaged Vista because the diagnostics tests should have detected a damaged hard drive (I think). Seeing as system restore wasn't working, I tried to uninstall some of the more recent updates from the 14th using the "Installed Updates" viewer in control panel. I uninstalled most of the updates but found no difference in my system's performance. I wanted to run a Windows repair but it seems like that didn't get me anywhere either. I attempted doing a Vista upgrade install as noted in this tutorial http://www.vistax64.com/tutorials/88...all-vista.html However, I encountered problems with the fact that my Vista recovery was built into my laptop through a partition and HP put protection on that partition that doesn't allow me to access it (all I get when I try to explore the drive is a warning message about how I shouldn't delete or alter those files). Looking at the tutorial, it seems that I can't do an upgrade install without a physical Vista installation DVD. Additionally, I think my laptop already has sp1 installed (and the tutorial says it would not work if sp1 is installed already). I'm really running out of ideas as to how I should tackle this problem. My last resort would be to do a clean install using the recovery partition. I would prefer not doing this since this would require buying an external hard drive to backup my VERY many files as well as having to reinstall EVERYTHING. I also didn't want to take such a hasty action in case a more experience person might be able to point to a proper course of action. It seemed pointless to do something so drastic if there is a possibility to avoid it. I am open for any suggestions and would gladly answer or post screen shots of things regarding my situation. Thank you all in advance for reading through this and even thinking about ways to help me. I look forward to any possible fixes that can be offered. -- Super Noob |