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I am trying to connect xbox 360 as media extender to Vista HP 64 desktop computer through wired router. In "Network" xbox can be seen by PC. All network configuration appears correct as I have spent hours on the phone with microsoft support. Sometimes the extender configures in Media Center but the final checkbox of the configuration process (connecting to extender) never gets checked and configuration process hangs at this point. The Microsoft support stopped at the point where I try to start "Windows Media Player Network Sharing Service" and the PC totally locks up. This then requires reboot and system restore to make the PC functional again. I believe that "Windows Media Player Network Sharing Service" must be running to configure the extender so my question is how can I find out what is causing the crash when I start the service? System is fully up to date with windows update, WMP 11 is latest .7000 version. Any help with this would be so very much appreciated and I feel confident that the clever guys who read this newsgroup can succeed where MS support have chosen to fail by pulling the plug! Mike |
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Ran Windbg and got the results below, I'm no computer expert so
am not able to iterpret the results below but it looks as if it may be something to do with FATFILE.SYS The PC crashes when Windows Media Player Network Sharing Service tries to start Any help understanding this and resolving problem would be greatly appreciated Mike ________________________________________________ Loading Dump File [C:\Windows\MEMORY.DMP] Kernel Summary Dump File: Only kernel address space is available Symbol search path is: SRV*c:\local cache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 6001.18145.amd64fre.vistasp1_gdr.080917-1612 Machine Name: Kernel base = 0xfffff800`02618000 PsLoadedModuleList = 0xfffff800`027dddb0 Debug session time: Mon Mar 2 11:25:50.838 2009 (GMT+1) System Uptime: 0 days 2:36:47.564 Loading Kernel Symbols .................................................. .............. .................................................. ............... ............................. Loading User Symbols PEB is paged out (Peb.Ldr = 000007ff`fffdd018). Type ".hh dbgerr001" for details Loading unloaded module list .......... ************************************************** ***************************** * * * Bugcheck Analysis * * * ************************************************** ***************************** Use !analyze -v to get detailed debugging information. BugCheck 23, {131369, fffffa800220e920, fffffa800220ea00, 0} PEB is paged out (Peb.Ldr = 000007ff`fffdd018). Type ".hh dbgerr001" for details PEB is paged out (Peb.Ldr = 000007ff`fffdd018). Type ".hh dbgerr001" for details Probably caused by : fastfat.SYS ( fastfat!FatGetRetrievalPointers+1fd ) Followup: MachineOwner --------- 0: kd !analyze -v ************************************************** ***************************** * * * Bugcheck Analysis * * * ************************************************** ***************************** FAT_FILE_SYSTEM (23) If you see FatExceptionFilter on the stack then the 2nd and 3rd parameters are the exception record and context record. Do a .cxr on the 3rd parameter and then kb to obtain a more informative stack trace. Arguments: Arg1: 0000000000131369 Arg2: fffffa800220e920 Arg3: fffffa800220ea00 Arg4: 0000000000000000 Debugging Details: ------------------ PEB is paged out (Peb.Ldr = 000007ff`fffdd018). Type ".hh dbgerr001" for details PEB is paged out (Peb.Ldr = 000007ff`fffdd018). Type ".hh dbgerr001" for details EXCEPTION_RECORD: fffffa800220e920 -- (.exr 0xfffffa800220e920) ExceptionAddress: fffffa8002e3f870 ExceptionCode: 02100502 ExceptionFlags: 10080140 NumberParameters: 1120931840 Parameter[0]: 0000000042d00200 Parameter[1]: 0000000000000000 Parameter[2]: fffffa8002b04938 Parameter[3]: fffffa800220e958 Parameter[4]: fffffa800220e958 Parameter[5]: 0000000000000000 Parameter[6]: 0000000000000000 Parameter[7]: fffffa8002b04910 Parameter[8]: 00000000000f6d62 Parameter[9]: fffffa80029f1bb0 Parameter[10]: fffffa80029f1bb0 Parameter[11]: fffffa80029f1ab0 Parameter[12]: fffffa8002db9b30 Parameter[13]: 0000000100000396 Parameter[14]: 0000000100000001 CONTEXT: fffffa800220ea00 -- (.cxr 0xfffffa800220ea00) rax=0000000000000000 rbx=fffffa800220e920 rcx=0000000000000000 rdx=0000000000000000 rsi=0000000000000001 rdi=fffffa800220eab0 rip=0000000000120012 rsp=000000000010000c rbp=fffff88009901d90 r8=fffffa800220eb10 r9=0000000000000000 r10=0000000000260026 r11=fffff8800e635ab0 r12=0000000000200024 r13=0000000000240024 r14=fffff8800c4261b0 r15=fffffa800220e920 iopl=0 nv up di pl nz na pe nc cs=0000 ss=0000 ds=0000 es=0000 fs=0000 gs=0000 efl=00000000 00000000`00120012 ?? ??? Resetting default scope DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x23 PROCESS_NAME: svchost.exe CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0x2100502 - Unable to get error code text EXCEPTION_CODE: (Win32) 0x2100502 (34604290) - Unable to get error code text EXCEPTION_PARAMETER1: 0000000042d00200 EXCEPTION_PARAMETER2: 0000000000000000 EXCEPTION_PARAMETER3: fffffa8002b04938 EXCEPTION_PARAMETER4: 0 LAST_CONTROL_TRANSFER: from fffffa6005920ff1 to fffff8000266d350 STACK_TEXT: fffffa60`03c56138 fffffa60`05920ff1 : 00000000`00000023 00000000`00131369 fffffa80`0220e920 fffffa80`0220ea00 : nt!KeBugCheckEx fffffa60`03c56140 fffffa60`059201e5 : fffffa80`0200b760 fffffa80`03585410 fffffa80`00000020 fffff800`00000030 : fastfat!FatGetRetrievalPointers+0x1fd fffffa60`03c56200 fffffa60`0591e7c1 : fffffa80`0278d010 00000000`000003d0 00000000`00000005 fffffa60`03c56360 : fastfat!FatUserFsCtrl+0x3a1 fffffa60`03c56260 fffffa60`0591e6d8 : fffffa80`03585410 fffffa80`02dc9200 fffffa80`02dc9200 00000000`00000000 : fastfat!FatCommonFileSystemControl+0x71 fffffa60`03c56290 fffffa60`00a0de17 : fffffa80`035857f8 fffffa80`03585410 fffffa80`0491b901 fffffa80`02dc92b0 : fastfat!FatFsdFileSystemControl+0xac fffffa60`03c562d0 fffffa60`00a2ac32 : fffffa80`01cc6600 00000000`00000000 fffffa80`02dc9200 00000000`00000000 : fltmgr!FltpLegacyProcessingAfterPreCallbacksComple ted+0x227 fffffa60`03c56340 fffff800`028f131a : fffffa80`0484b390 fffffa80`0484b390 fffffa80`01899840 00000000`00000000 : fltmgr!FltpFsControl+0x102 fffffa60`03c563a0 fffff800`028f9ac2 : fffffa80`02dd2300 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x5da fffffa60`03c564f0 fffff800`0266cdf3 : fffffa80`0484b390 fffffa80`01882c10 fffffa60`03c56570 fffffa60`03c56570 : nt!NtFsControlFile+0x56 fffffa60`03c56560 fffff800`0266d300 : fffffa60`00fb0769 fffffa80`70526345 00000000`00000020 ffffffff`80001b98 : nt!KiSystemServiceCopyEnd+0x13 fffffa60`03c56768 fffffa60`00fb0769 : fffffa80`70526345 00000000`00000020 ffffffff`80001b98 fffffa60`000001e7 : nt!KiServiceLinkage fffffa60`03c56770 fffffa60`00fb04c2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ecache!EcFileCacheGetExtents+0x69 fffffa60`03c567f0 fffffa60`00faffd1 : ffffffff`80001b98 00000000`00000000 00000000`42d00200 fffffa80`0484b390 : ecache!EcFileCacheCreateAndGetExtents+0x15e fffffa60`03c568e0 fffffa60`00fac09e : fffffa80`04c77e60 fffffa80`035c6790 fffffa80`02df9520 00000000`00000001 : ecache!EcFileCacheStart+0x71 fffffa60`03c56940 fffff800`028f131a : fffffa80`025ede30 00000000`00000000 00000000`00000000 00000000`00000000 : ecache!EcDispatchDeviceControl+0x512 fffffa60`03c569f0 fffff800`02909fe6 : fffffa80`0491b950 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x5da fffffa60`03c56b40 fffff800`0266cdf3 : fffff880`08c6edc0 fffffa80`04ce4060 00000000`00000870 fffff800`028e9ec4 : nt!NtDeviceIoControlFile+0x56 fffffa60`03c56bb0 00000000`76f65aea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`01cef408 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76f65aea STACK_COMMAND: kb FOLLOWUP_IP: fastfat!FatGetRetrievalPointers+1fd fffffa60`05920ff1 488d8ee0000000 lea rcx,[rsi+0E0h] SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: fastfat!FatGetRetrievalPointers+1fd FOLLOWUP_NAME: MachineOwner MODULE_NAME: fastfat IMAGE_NAME: fastfat.SYS DEBUG_FLR_IMAGE_TIMESTAMP: 4791906a FAILURE_BUCKET_ID: X64_0x23_fastfat!FatGetRetrievalPointers+1fd BUCKET_ID: X64_0x23_fastfat!FatGetRetrievalPointers+1fd Followup: MachineOwner --------- 0: kd !analyze -v ************************************************** ***************************** * * * Bugcheck Analysis * * * ************************************************** ***************************** FAT_FILE_SYSTEM (23) If you see FatExceptionFilter on the stack then the 2nd and 3rd parameters are the exception record and context record. Do a .cxr on the 3rd parameter and then kb to obtain a more informative stack trace. Arguments: Arg1: 0000000000131369 Arg2: fffffa800220e920 Arg3: fffffa800220ea00 Arg4: 0000000000000000 Debugging Details: ------------------ PEB is paged out (Peb.Ldr = 000007ff`fffdd018). Type ".hh dbgerr001" for details PEB is paged out (Peb.Ldr = 000007ff`fffdd018). Type ".hh dbgerr001" for details EXCEPTION_RECORD: fffffa800220e920 -- (.exr 0xfffffa800220e920) ExceptionAddress: fffffa8002e3f870 ExceptionCode: 02100502 ExceptionFlags: 10080140 NumberParameters: 1120931840 Parameter[0]: 0000000042d00200 Parameter[1]: 0000000000000000 Parameter[2]: fffffa8002b04938 Parameter[3]: fffffa800220e958 Parameter[4]: fffffa800220e958 Parameter[5]: 0000000000000000 Parameter[6]: 0000000000000000 Parameter[7]: fffffa8002b04910 Parameter[8]: 00000000000f6d62 Parameter[9]: fffffa80029f1bb0 Parameter[10]: fffffa80029f1bb0 Parameter[11]: fffffa80029f1ab0 Parameter[12]: fffffa8002db9b30 Parameter[13]: 0000000100000396 Parameter[14]: 0000000100000001 CONTEXT: fffffa800220ea00 -- (.cxr 0xfffffa800220ea00) rax=0000000000000000 rbx=fffffa800220e920 rcx=0000000000000000 rdx=0000000000000000 rsi=0000000000000001 rdi=fffffa800220eab0 rip=0000000000120012 rsp=000000000010000c rbp=fffff88009901d90 r8=fffffa800220eb10 r9=0000000000000000 r10=0000000000260026 r11=fffff8800e635ab0 r12=0000000000200024 r13=0000000000240024 r14=fffff8800c4261b0 r15=fffffa800220e920 iopl=0 nv up di pl nz na pe nc cs=0000 ss=0000 ds=0000 es=0000 fs=0000 gs=0000 efl=00000000 00000000`00120012 ?? ??? Resetting default scope DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x23 PROCESS_NAME: svchost.exe CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0x2100502 - Unable to get error code text EXCEPTION_CODE: (Win32) 0x2100502 (34604290) - Unable to get error code text EXCEPTION_PARAMETER1: 0000000042d00200 EXCEPTION_PARAMETER2: 0000000000000000 EXCEPTION_PARAMETER3: fffffa8002b04938 EXCEPTION_PARAMETER4: 0 LAST_CONTROL_TRANSFER: from fffffa6005920ff1 to fffff8000266d350 STACK_TEXT: fffffa60`03c56138 fffffa60`05920ff1 : 00000000`00000023 00000000`00131369 fffffa80`0220e920 fffffa80`0220ea00 : nt!KeBugCheckEx fffffa60`03c56140 fffffa60`059201e5 : fffffa80`0200b760 fffffa80`03585410 fffffa80`00000020 fffff800`00000030 : fastfat!FatGetRetrievalPointers+0x1fd fffffa60`03c56200 fffffa60`0591e7c1 : fffffa80`0278d010 00000000`000003d0 00000000`00000005 fffffa60`03c56360 : fastfat!FatUserFsCtrl+0x3a1 fffffa60`03c56260 fffffa60`0591e6d8 : fffffa80`03585410 fffffa80`02dc9200 fffffa80`02dc9200 00000000`00000000 : fastfat!FatCommonFileSystemControl+0x71 fffffa60`03c56290 fffffa60`00a0de17 : fffffa80`035857f8 fffffa80`03585410 fffffa80`0491b901 fffffa80`02dc92b0 : fastfat!FatFsdFileSystemControl+0xac fffffa60`03c562d0 fffffa60`00a2ac32 : fffffa80`01cc6600 00000000`00000000 fffffa80`02dc9200 00000000`00000000 : fltmgr!FltpLegacyProcessingAfterPreCallbacksComple ted+0x227 fffffa60`03c56340 fffff800`028f131a : fffffa80`0484b390 fffffa80`0484b390 fffffa80`01899840 00000000`00000000 : fltmgr!FltpFsControl+0x102 fffffa60`03c563a0 fffff800`028f9ac2 : fffffa80`02dd2300 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x5da fffffa60`03c564f0 fffff800`0266cdf3 : fffffa80`0484b390 fffffa80`01882c10 fffffa60`03c56570 fffffa60`03c56570 : nt!NtFsControlFile+0x56 fffffa60`03c56560 fffff800`0266d300 : fffffa60`00fb0769 fffffa80`70526345 00000000`00000020 ffffffff`80001b98 : nt!KiSystemServiceCopyEnd+0x13 fffffa60`03c56768 fffffa60`00fb0769 : fffffa80`70526345 00000000`00000020 ffffffff`80001b98 fffffa60`000001e7 : nt!KiServiceLinkage fffffa60`03c56770 fffffa60`00fb04c2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ecache!EcFileCacheGetExtents+0x69 fffffa60`03c567f0 fffffa60`00faffd1 : ffffffff`80001b98 00000000`00000000 00000000`42d00200 fffffa80`0484b390 : ecache!EcFileCacheCreateAndGetExtents+0x15e fffffa60`03c568e0 fffffa60`00fac09e : fffffa80`04c77e60 fffffa80`035c6790 fffffa80`02df9520 00000000`00000001 : ecache!EcFileCacheStart+0x71 fffffa60`03c56940 fffff800`028f131a : fffffa80`025ede30 00000000`00000000 00000000`00000000 00000000`00000000 : ecache!EcDispatchDeviceControl+0x512 fffffa60`03c569f0 fffff800`02909fe6 : fffffa80`0491b950 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x5da fffffa60`03c56b40 fffff800`0266cdf3 : fffff880`08c6edc0 fffffa80`04ce4060 00000000`00000870 fffff800`028e9ec4 : nt!NtDeviceIoControlFile+0x56 fffffa60`03c56bb0 00000000`76f65aea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`01cef408 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76f65aea STACK_COMMAND: kb FOLLOWUP_IP: fastfat!FatGetRetrievalPointers+1fd fffffa60`05920ff1 488d8ee0000000 lea rcx,[rsi+0E0h] SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: fastfat!FatGetRetrievalPointers+1fd FOLLOWUP_NAME: MachineOwner MODULE_NAME: fastfat IMAGE_NAME: fastfat.SYS DEBUG_FLR_IMAGE_TIMESTAMP: 4791906a FAILURE_BUCKET_ID: X64_0x23_fastfat!FatGetRetrievalPointers+1fd BUCKET_ID: X64_0x23_fastfat!FatGetRetrievalPointers+1fd Followup: MachineOwner --------- "John S" wrote in message ... I am trying to connect xbox 360 as media extender to Vista HP 64 desktop computer through wired router. In "Network" xbox can be seen by PC. All network configuration appears correct as I have spent hours on the phone with microsoft support. Sometimes the extender configures in Media Center but the final checkbox of the configuration process (connecting to extender) never gets checked and configuration process hangs at this point. The Microsoft support stopped at the point where I try to start "Windows Media Player Network Sharing Service" and the PC totally locks up. This then requires reboot and system restore to make the PC functional again. I believe that "Windows Media Player Network Sharing Service" must be running to configure the extender so my question is how can I find out what is causing the crash when I start the service? System is fully up to date with windows update, WMP 11 is latest .7000 version. Any help with this would be so very much appreciated and I feel confident that the clever guys who read this newsgroup can succeed where MS support have chosen to fail by pulling the plug! Mike |