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Email and Windows Vista All issues relating to email and email software using Windows Vista. (microsoft.public.windows.vista.mail)

Troubleshoot windows mail



 
 
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  #1 (permalink)  
Old April 30th 09, 10:48 AM posted to microsoft.public.windows.vista.mail
help
external usenet poster
 
Posts: 29
Default Troubleshoot windows mail

I'm unable to send emails in my windows mail. When i select 'send/receive' a
pop-message comes up telling me:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject ' hi',
Account: 'pop3.mweb.co.za', Server: 'smtp.vodacom.co.za', Protocol: SMTP,
Server Response: '554 5.7.1 : Recipient address
rejected: Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC79

What can i do to fix this problem?
  #2 (permalink)  
Old April 30th 09, 12:03 PM posted to microsoft.public.windows.vista.mail
simin c
external usenet poster
 
Posts: 1
Default Troubleshoot windows mail

It seems a lot of us havin this problem sinc this morning, cant find out
why....

"help" wrote:

I'm unable to send emails in my windows mail. When i select 'send/receive' a
pop-message comes up telling me:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject ' hi',
Account: 'pop3.mweb.co.za', Server: 'smtp.vodacom.co.za', Protocol: SMTP,
Server Response: '554 5.7.1 : Recipient address
rejected: Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC79

What can i do to fix this problem?

  #3 (permalink)  
Old April 30th 09, 10:23 PM posted to microsoft.public.windows.vista.mail
Gary VanderMolen
external usenet poster
 
Posts: 27,650
Default Troubleshoot windows mail

When you got that error message was your Internet connection being
supplied by Vodacom? If yes:
Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.

--
Gary VanderMolen, MS-MVP (Mail)

"help" wrote in message ...
I'm unable to send emails in my windows mail. When i select 'send/receive' a
pop-message comes up telling me:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject ' hi',
Account: 'pop3.mweb.co.za', Server: 'smtp.vodacom.co.za', Protocol: SMTP,
Server Response: '554 5.7.1 : Recipient address
rejected: Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC79

What can i do to fix this problem?

  #4 (permalink)  
Old April 30th 09, 10:26 PM posted to microsoft.public.windows.vista.mail
Gary VanderMolen
external usenet poster
 
Posts: 27,650
Default Troubleshoot windows mail

If you would like some custom help:
Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)

"simin c" simin wrote in message ...
It seems a lot of us havin this problem sinc this morning, cant find out
why....

  #5 (permalink)  
Old May 1st 09, 12:49 AM posted to microsoft.public.windows.vista.mail
amma4
external usenet poster
 
Posts: 1
Default Troubleshoot windows mail

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject 'Nick's
powerpoint ', Account: 'pop-server.wi.rr.com', Server:
'smtp-server.wi.rr.com', Protocol: SMTP, Server Response: '550 Invalid
recipient: ', Port: 25, Secure(SSL): No, Server Error:
550, Error Number: 0x800CCC79

"Gary VanderMolen" wrote:

If you would like some custom help:
Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)

"simin c" simin wrote in message ...
It seems a lot of us havin this problem sinc this morning, cant find out
why....


  #6 (permalink)  
Old May 1st 09, 05:41 AM posted to microsoft.public.windows.vista.mail
Gary VanderMolen
external usenet poster
 
Posts: 27,650
Default Troubleshoot windows mail

I checked that email address and his mail server said:
"Invalid mailbox: "
It appears your recipient may have closed his account.

Are you able to send mail to other recipients?

--
Gary VanderMolen, MS-MVP (Mail)


"amma4" wrote in message ...
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject 'Nick's
powerpoint ', Account: 'pop-server.wi.rr.com', Server:
'smtp-server.wi.rr.com', Protocol: SMTP, Server Response: '550 Invalid
recipient: ', Port: 25, Secure(SSL): No, Server Error:
550, Error Number: 0x800CCC79

"Gary VanderMolen" wrote:

If you would like some custom help:
Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)

"simin c" simin
wrote in message ...
It seems a lot of us havin this problem sinc this morning, cant find out
why....


  #7 (permalink)  
Old October 26th 09, 07:26 PM posted to microsoft.public.windows.vista.mail
patsy
external usenet poster
 
Posts: 16
Default Troubleshoot windows mail

Gary
Thank you very much this took care of my problem.
patsy

"Gary VanderMolen" wrote:

When you got that error message was your Internet connection being
supplied by Vodacom? If yes:
Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.

--
Gary VanderMolen, MS-MVP (Mail)

"help" wrote in message ...
I'm unable to send emails in my windows mail. When i select 'send/receive' a
pop-message comes up telling me:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject ' hi',
Account: 'pop3.mweb.co.za', Server: 'smtp.vodacom.co.za', Protocol: SMTP,
Server Response: '554 5.7.1 : Recipient address
rejected: Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC79

What can i do to fix this problem?


  #8 (permalink)  
Old October 26th 09, 10:47 PM posted to microsoft.public.windows.vista.mail
Gary VanderMolen
external usenet poster
 
Posts: 27,650
Default Troubleshoot windows mail

You're very welcome, Patsy. Glad to have helped.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"patsy" wrote in message ...
Gary
Thank you very much this took care of my problem.
patsy

"Gary VanderMolen" wrote:

When you got that error message was your Internet connection being
supplied by Vodacom? If yes:
Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.

--
Gary VanderMolen, MS-MVP (Mail)

"help" wrote in message ...
I'm unable to send emails in my windows mail. When i select 'send/receive' a
pop-message comes up telling me:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject ' hi',
Account: 'pop3.mweb.co.za', Server: 'smtp.vodacom.co.za', Protocol: SMTP,
Server Response: '554 5.7.1 : Recipient address
rejected: Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC79

What can i do to fix this problem?


  #9 (permalink)  
Old December 20th 09, 08:14 PM posted to microsoft.public.windows.vista.mail
Mike Hable
external usenet poster
 
Posts: 1
Default Troubleshoot windows mail

I am having the same problem. It started about 4 days ago. Does anyone have
any suggestions?

this is my error message: The message could not be sent. The
authentication setting might not be correct for your outgoing e-mail [SMTP]
server. For help solving this problem, go to Help, search for "Troubleshoot
Windows Mail", and read the "I'm having problems sending e-mail" section. If
you need help determining the proper server settings, please contact your
e-mail service provider.

The rejected e-mail address was '. Subject 'sd',
Account: 'pop-server.new.rr.com', Server: 'smtp-server.new.rr.com', Protocol:
SMTP, Server Response: '501 5.5.2 MAIL FROM syntax error', Port: 25,
Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC78
 




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