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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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Hello. I'm Don and I'm a newbie. I'm not sure if this is where I should post this or not, but here goes. This past weekend vista froze up on me. I had to reinstall vista. All was going great until I go to send a email with a video attacment. The attatchment was 7MB. It would get to the end of sending it then the screen went black, then a bluescreen flashed with a bunch of text. It flashes too quick for me to get any error info. then it restarted on it's own. I tried uploading the vid to photobucket and shortly after the upload starts it goes to black, blue then restart. I'd be greatful if someone could provide some help. Thank you I'm running a gateway GM5442 Intel core2 duo processor E4400 2ghz shared 2MB L2cache 800MHz FSB Intel graphics media Accelerator 950 Dualchannel memory 2048MB DDR2 Harddrive 500GB SATA II Intel 10/100 Mbps Ethernet LAN Vista Primium 32 (Don't know what all that means but it's on my computer and thought I'd give all the info I could.) Here is the info I get when it restarts and the search for solutions box comes up... Problem signatu Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: d1 BCP1: A4C0F000 BCP2: 00000002 BCP3: 00000000 BCP4: 825CC082 OS Version: 6_0_6001 Service Pack: 1_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\Mini050609-02.dmp C:\Users\Donald\AppData\Local\Temp\WER-84037-0.sysdata.xml C:\Users\Donald\AppData\Local\Temp\WERA40B.tmp.ver sion.txt -- thedon1969 |
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Hello Donald,
Worth reading and comprehending: Event Viewer logs. http://support.microsoft.com/kb/308427/en-us -=- Report problems and check for solutions automatically http://windowshelp.microsoft.com/Windows/en-US/Help/fba7e7c3-2aec-46e4-9a32-968aa620f35b1033.mspx -=- "thedon1969" wrote: Hello. I'm Don and I'm a newbie. I'm not sure if this is where I should post this or not, but here goes. This past weekend vista froze up on me. I had to reinstall vista. All was going great until I go to send a email with a video attacment. The attatchment was 7MB. It would get to the end of sending it then the screen went black, then a bluescreen flashed with a bunch of text. It flashes too quick for me to get any error info. then it restarted on it's own. I tried uploading the vid to photobucket and shortly after the upload starts it goes to black, blue then restart. I'd be greatful if someone could provide some help. Thank you I'm running a gateway GM5442 Intel core2 duo processor E4400 2ghz shared 2MB L2cache 800MHz FSB Intel graphics media Accelerator 950 Dualchannel memory 2048MB DDR2 Harddrive 500GB SATA II Intel 10/100 Mbps Ethernet LAN Vista Primium 32 (Don't know what all that means but it's on my computer and thought I'd give all the info I could.) Here is the info I get when it restarts and the search for solutions box comes up... Problem signatu Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: d1 BCP1: A4C0F000 BCP2: 00000002 BCP3: 00000000 BCP4: 825CC082 OS Version: 6_0_6001 Service Pack: 1_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\Mini050609-02.dmp C:\Users\Donald\AppData\Local\Temp\WER-84037-0.sysdata.xml C:\Users\Donald\AppData\Local\Temp\WERA40B.tmp.ver sion.txt -- thedon1969 |
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Figured out the problem and thought I'd post what happened incase someone else has the same problem. The anti-virus program I was running, PCilin 2007 was working fine. But they sent me a message stating that they would no longer be supporting it and that I needed to update to the 2009 version. I did and within a week my windows locked up and I couldn't get vista to load. I assumed that was the problem so when I decided to reinstal vista, I bought another anti-virus, defender pro 15 in 1. All was fine until I tried to send a video through email. That's when the stuff in my first post started happening. I'd asked for help from them, no luck, same with microsoft. I uninstalled the anti-virus that all the salemen told me I had to have and was so much better than the AVG that some had tried to tell me worked for them. I tried the AVG, turned my vista firewall and defender on and now all is well. I've have made my mind up that the anti-virus biz is little more than a scam. I don't doubt that the software companies are the ones who release a lot of the viruses just get richer off those of the fear they feed us. jmo -- thedon1969 |