Hi Guys,

I recently tried to burn a CD for the first time in a number of months. I'd
always used Roxio software for burning with no real probs but this time I
could not get the drive to recognize the CD-R disk. Decided to delete the
Roxio software and use the built in Windows Vista burning program instead
but kept getting same message asking me to insert a disk. Checked the DVD RW
drive properties and found it was set up ok as a recordable drive. Decided
that the drive must be kaput so I bought a new one. Installed that ok but
still Windows wouldn't recognize any recordable disks of any form that I put
in the drive. Installeed the Nero 8 software that came with the drive and
still have the same problem using that!

Any ideas guys?

Clive in Kent

Hi, Clive.

Bummer!

You've pretty well ruled out hardware problems, software problems, OS
problems. What's left?

Is your DVD drive internal? IDE/SATA/Other? Or external: USB? To a hub
or directly to the mobo connector? Or? Make and model might tell us
something.

Maybe we're down to looking for a PEBCAK error? (Problem Exists Between
Chair And Keyboard - in other words, Operator Error) Since it was your
first try "in a number of months", perhaps you just forgot how to do it on
your computer? (That has happened to me more than once. Just a week or two
ago, I tried repeatedly to burn a new build of Win7 over the old one - and
then realized it was on a DVD-R, not an RW. The RW worked, first try.)

During those months, did you make any other hardware changes?

I've had a few cases when one laser burned out, but not the other. Maybe
the write laser but not the read, or the DVD laser but not the CD. Since
you installed a new drive, that's not likely the case, but such things do
happen.

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100

"Clive in " cliverholdenremove wrote in message
...
Hi Guys,

I recently tried to burn a CD for the first time in a number of months.
I'd always used Roxio software for burning with no real probs but this
time I could not get the drive to recognize the CD-R disk. Decided to
delete the Roxio software and use the built in Windows Vista burning
program instead but kept getting same message asking me to insert a disk.
Checked the DVD RW drive properties and found it was set up ok as a
recordable drive. Decided that the drive must be kaput so I bought a new
one. Installed that ok but still Windows wouldn't recognize any recordable
disks of any form that I put in the drive. Installeed the Nero 8 software
that came with the drive and still have the same problem using that!

Any ideas guys?

Clive in Kent

"R. C. White" wrote in message
...
Hi, Clive.

Bummer!

You've pretty well ruled out hardware problems, software problems, OS
problems. What's left?

Is your DVD drive internal? IDE/SATA/Other? Or external: USB? To a hub
or directly to the mobo connector? Or? Make and model might tell us
something.

Maybe we're down to looking for a PEBCAK error? (Problem Exists Between
Chair And Keyboard - in other words, Operator Error) Since it was your
first try "in a number of months", perhaps you just forgot how to do it on
your computer? (That has happened to me more than once. Just a week or
two ago, I tried repeatedly to burn a new build of Win7 over the old one -
and then realized it was on a DVD-R, not an RW. The RW worked, first
try.)

During those months, did you make any other hardware changes?

I've had a few cases when one laser burned out, but not the other. Maybe
the write laser but not the read, or the DVD laser but not the CD. Since
you installed a new drive, that's not likely the case, but such things do
happen.

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100

Thanks for your response.

It's an IDE drive connected direct to MB. I wish it was just my senility but
I'm afraid not. I certainly haven't forgotten how to burn a disc! I load the
disk in the drive (CD-R, CD-RW, DVD +/-, dvd-RW whatever) it just does not
recognise any blank recordable disk. It will read CD roms, audio CDs & DVD
roms.

No other major hardware changes made.

TIA

Clive in Kent

Did you try both putting in the blank before you tried to write to it and
waiting to put it in till the writing software asked for it?

"Clive in " cliverholdenremove wrote in message
...


"R. C. White" wrote in message
...
Hi, Clive.

Bummer!

You've pretty well ruled out hardware problems, software problems, OS
problems. What's left?

Is your DVD drive internal? IDE/SATA/Other? Or external: USB? To a
hub or directly to the mobo connector? Or? Make and model might tell us
something.

Maybe we're down to looking for a PEBCAK error? (Problem Exists Between
Chair And Keyboard - in other words, Operator Error) Since it was your
first try "in a number of months", perhaps you just forgot how to do it
on your computer? (That has happened to me more than once. Just a week
or two ago, I tried repeatedly to burn a new build of Win7 over the old
one - and then realized it was on a DVD-R, not an RW. The RW worked,
first try.)

During those months, did you make any other hardware changes?

I've had a few cases when one laser burned out, but not the other. Maybe
the write laser but not the read, or the DVD laser but not the CD. Since
you installed a new drive, that's not likely the case, but such things do
happen.

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100

Thanks for your response.

It's an IDE drive connected direct to MB. I wish it was just my senility
but I'm afraid not. I certainly haven't forgotten how to burn a disc! I
load the disk in the drive (CD-R, CD-RW, DVD +/-, dvd-RW whatever) it just
does not recognise any blank recordable disk. It will read CD roms, audio
CDs & DVD roms.

No other major hardware changes made.

TIA

Clive in Kent

"Curious" wrote in message
...
Did you try both putting in the blank before you tried to write to it and
waiting to put it in till the writing software asked for it?

"Clive in " cliverholdenremove wrote in message
...


Yes have done both!

Clive in Kent

Have you tried different power and interface cables?
Does everything appear normal in device manager?

"Clive in " cliverholdenremove wrote in message
...


"Curious" wrote in message
...
Did you try both putting in the blank before you tried to write to it and
waiting to put it in till the writing software asked for it?

"Clive in " cliverholdenremove wrote in message
...


Yes have done both!

Clive in Kent

"Curious" wrote in message
...
Have you tried different power and interface cables?
Does everything appear normal in device manager?

"Clive in " cliverholdenremove wrote in message
...


As the drive powers up ok and it reads CD & DVD roms and audio CDs Ok I
would presume that the cables are OK.

Yes everything is normal in device manager.

Clive in Kent

AFAIK the data cable has some separate pins for writing then for reading and
writing may require more power then for reading.

"Clive in " cliverholdenremove wrote in message
...


"Curious" wrote in message
...
Have you tried different power and interface cables?
Does everything appear normal in device manager?

"Clive in " cliverholdenremove wrote in message
...


As the drive powers up ok and it reads CD & DVD roms and audio CDs Ok I
would presume that the cables are OK.

Yes everything is normal in device manager.

Clive in Kent

Clive

This is a known problem that arises with the removal of the Roxio software.

Use the below fix for this issue. Before the re-worded this MS KB it used to say
that one of the causes was the removal of the Roxio software

http://support.microsoft.com/default...b;en-us;314060

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Clive in Kent @hotmail.com" cliverholdenremove wrote in message
...
Hi Guys,

I recently tried to burn a CD for the first time in a number of months. I'd always
used Roxio software for burning with no real probs but this time I could not get
the drive to recognize the CD-R disk. Decided to delete the Roxio software and use
the built in Windows Vista burning program instead but kept getting same message
asking me to insert a disk. Checked the DVD RW drive properties and found it was
set up ok as a recordable drive. Decided that the drive must be kaput so I bought
a new one. Installed that ok but still Windows wouldn't recognize any recordable
disks of any form that I put in the drive. Installeed the Nero 8 software that
came with the drive and still have the same problem using that!

Any ideas guys?

Clive in Kent

"Peter Foldes" wrote in message
...
Clive

This is a known problem that arises with the removal of the Roxio
software.

Use the below fix for this issue. Before the re-worded this MS KB it used
to say that one of the causes was the removal of the Roxio software

http://support.microsoft.com/default...b;en-us;314060

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Clive in Kent @hotmail.com" cliverholdenremove wrote in message
...

Many thanks Peter. Seems to have done the trick!

Kind regards

Clive in Kent