Hi all, can anyone please help? I've recently had a new hard drive
fitted in my Compaq pc because the old one was immently going to crash.
Before I had the hard disk changed I done a back up with the backup and
recovery program in Vista Home Premium and saved it to an portable hard
disk.

After the new disk was fitted, I reinstalled Vista Home Premium with
the recovery disks supplied, and tried to restore my back up from the
portable drive, but it didn't work!

When I try to restore files, it says "there are no backups available
on this computer".

So I tried the "Advanced restore" option. The only option it gives me
then is "Files from a backup made on a different computer".

When I click "next", Vista can't see my portable drive. It says
"FACTORY_IMAGE (D or DVDRW DRIVE (E.

The "shared folder on the network" option can't find it either.

Does anyone know what I can do please?

Many thanks for any help.
Regards, Scott.


--
scottey101

Hello scott,
i would get a sata/ide cable and plug your hard drive in to your
motherboard and see if it is recognised, then give it another go, i dont
know if this will help but if nothing else it keeps the thread alive.
good luck.


--
stoneys-nutz

*Dont Linger With Your Finger On The Trigger*

"scottey101" wrote in message
...

Hi all, can anyone please help? I've recently had a new hard drive
fitted in my Compaq pc because the old one was immently going to crash.
Before I had the hard disk changed I done a back up with the backup and
recovery program in Vista Home Premium and saved it to an portable hard
disk.

After the new disk was fitted, I reinstalled Vista Home Premium with
the recovery disks supplied, and tried to restore my back up from the
portable drive, but it didn't work!

When I try to restore files, it says "there are no backups available
on this computer".

So I tried the "Advanced restore" option. The only option it gives me
then is "Files from a backup made on a different computer".

When I click "next", Vista can't see my portable drive. It says
"FACTORY_IMAGE (D or DVDRW DRIVE (E.

The "shared folder on the network" option can't find it either.

Does anyone know what I can do please?

Many thanks for any help.
Regards, Scott.


--
scottey101
..
A slow answer, since I just saw your problem:

I'd expect that if the recovery disk doesn't happen to have all
of the following already installed, instead of only waiting for
you to install on them on your main hard drive as part of the
recovery process:

1. Whatever drivers are needed to reach the portable disk
you used.

2. The drivers for accessing the network.

3. Any settings needed for identifying what on the network
that machine is allowed to connect to.

4. Whatever backup and recovery program you used to
create the backup.

Having the backup already restored, except for any new
drivers needed for the new disk, should solve all these
problems, but you may need to find a computer expert
for help with handling any of them before the backup is
restored.

Robert Miles