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Networking with Windows Vista Networking issues and questions with Windows Vista. (microsoft.public.windows.vista.networking_sharing) |
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general question re resetting/renewing IP connection
First, I'm not sure if this is the best forum for this question, so if it is
not, please advise. I have a general question re network settings under Vista Home Premium. On occasion, during busy times of the day, my cable modem will indicate that the connection is lost. If I manually unplug the power cable to the cable modem and router, wait until 15 or so seconds, and reconnect the cables, I can usually suceed in obtaining a connection. I assume the computer looks and finds a new address from my IP. Under Vista, using cmd.exe (elevated), I tried ipconfig /renew but received the following message - An error occured while renewing interface Local Area Connection : unable to contact your DHCP server. Request has timed out. [end quote] My question, apart from manually disconnecting the power cables from my modem and router, is there any other way to obtain a new IP address from my provider when the 'circuits are over loaded'? Thanks, Dave Horne |
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general question re resetting/renewing IP connection
"Dave Horne" wrote in message ... First, I'm not sure if this is the best forum for this question, so if it is not, please advise. I have a general question re network settings under Vista Home Premium. On occasion, during busy times of the day, my cable modem will indicate that the connection is lost. If I manually unplug the power cable to the cable modem and router, wait until 15 or so seconds, and reconnect the cables, I can usually suceed in obtaining a connection. I assume the computer looks and finds a new address from my IP. Under Vista, using cmd.exe (elevated), I tried ipconfig /renew but received the following message - An error occured while renewing interface Local Area Connection : unable to contact your DHCP server. Request has timed out. [end quote] My question, apart from manually disconnecting the power cables from my modem and router, is there any other way to obtain a new IP address from my provider when the 'circuits are over loaded'? Most cable ISPs don't change your IP address very frequently. You'd have to be off-line for at least 2 days before they'd change it out. At least that's the way Comcast works around here. |
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general question re resetting/renewing IP connection
"Sinner" wrote in message ... "Dave Horne" wrote in message ... First, I'm not sure if this is the best forum for this question, so if it is not, please advise. I have a general question re network settings under Vista Home Premium. On occasion, during busy times of the day, my cable modem will indicate that the connection is lost. If I manually unplug the power cable to the cable modem and router, wait until 15 or so seconds, and reconnect the cables, I can usually suceed in obtaining a connection. I assume the computer looks and finds a new address from my IP. Under Vista, using cmd.exe (elevated), I tried ipconfig /renew but received the following message - An error occured while renewing interface Local Area Connection : unable to contact your DHCP server. Request has timed out. [end quote] My question, apart from manually disconnecting the power cables from my modem and router, is there any other way to obtain a new IP address from my provider when the 'circuits are over loaded'? Most cable ISPs don't change your IP address very frequently. You'd have to be off-line for at least 2 days before they'd change it out. At least that's the way Comcast works around here. That may be, but I've found by manually unplugging the modem and router, and reconnecting, I can more often than not get back online. I was wondering if there is a software version (ipconfig \renew) of the manual unplugging? Thanks, DH |
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general question re resetting/renewing IP connection
"Dave Horne" wrote in message ... "Sinner" wrote in message ... "Dave Horne" wrote in message ... First, I'm not sure if this is the best forum for this question, so if it is not, please advise. I have a general question re network settings under Vista Home Premium. On occasion, during busy times of the day, my cable modem will indicate that the connection is lost. If I manually unplug the power cable to the cable modem and router, wait until 15 or so seconds, and reconnect the cables, I can usually suceed in obtaining a connection. I assume the computer looks and finds a new address from my IP. Under Vista, using cmd.exe (elevated), I tried ipconfig /renew but received the following message - An error occured while renewing interface Local Area Connection : unable to contact your DHCP server. Request has timed out. [end quote] My question, apart from manually disconnecting the power cables from my modem and router, is there any other way to obtain a new IP address from my provider when the 'circuits are over loaded'? Most cable ISPs don't change your IP address very frequently. You'd have to be off-line for at least 2 days before they'd change it out. At least that's the way Comcast works around here. That may be, but I've found by manually unplugging the modem and router, and reconnecting, I can more often than not get back online. I was wondering if there is a software version (ipconfig \renew) of the manual unplugging? Thanks, DH Try right-clicking on the network icon in the systray and choosing "diagnose and repair".... -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s) |
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general question re resetting/renewing IP connection
Dave,
The symptoms you describe would indicate a problem with the ISP connection, not your computer. If the modem indicates lost connection on the Internet side, then that is something you need to address to you ISP. You mentioned a cable modem but not the ISP. I have Comcast and the last time I experienced similar problems, they had to replace the modem. One way to ensure Vista is working properly with your router is to make sure the router DHCP service is configured correctly. Then the best way to reacquire an IP on your computer is first use the IPCONFIG /release command to release the IP and then IPCONFIG /renew to reacquire an IP. Also, I've heard that it helps in Vista to turn off the IPv6 service unless your router specifically supports it. When restarting your modem and router, it works best to shut down the router, then the modem, disconnect the incoming cable to the modem, wait about 5 or 10 minutes, then reconnect the cable, power up the modem and wait until its lights indicate a good connection on the WAN or Internet side, then power up the router. Wait about 5 more minutes to allow you computer to acquire an IP address from the router or run the IPCONFIG commands in sequence. Hope this helps, Dale On Jun 4, 3:03*pm, "Dave Horne" wrote: First, I'm not sure if this is the best forum for this question, so if it is not, please advise. I have a general question re network settings under Vista Home Premium. *On occasion, during busy times of the day, my cable modem will indicate that the connection is lost. *If I manually unplug the power cable to the cable modem and router, wait until 15 or so seconds, and reconnect the cables, I can usually suceed in obtaining a connection. *I assume the computer looks and finds a new address from my IP. Under Vista, using cmd.exe (elevated), I tried * ipconfig /renew * but received the following message - An error occured while renewing interface Local Area Connection : unable to contact your DHCP server. Request has timed out. [end quote] My question, apart from manually disconnecting the power cables from my modem and router, is there any other way to obtain a new IP address from my provider when the 'circuits are over loaded'? Thanks, Dave Horne |
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general question re resetting/renewing IP connection
He may not have a router. In which case, the modem is supplying the IP
address "daleeh" wrote in message ... Dave, The symptoms you describe would indicate a problem with the ISP connection, not your computer. If the modem indicates lost connection on the Internet side, then that is something you need to address to you ISP. You mentioned a cable modem but not the ISP. I have Comcast and the last time I experienced similar problems, they had to replace the modem. One way to ensure Vista is working properly with your router is to make sure the router DHCP service is configured correctly. Then the best way to reacquire an IP on your computer is first use the IPCONFIG /release command to release the IP and then IPCONFIG /renew to reacquire an IP. Also, I've heard that it helps in Vista to turn off the IPv6 service unless your router specifically supports it. When restarting your modem and router, it works best to shut down the router, then the modem, disconnect the incoming cable to the modem, wait about 5 or 10 minutes, then reconnect the cable, power up the modem and wait until its lights indicate a good connection on the WAN or Internet side, then power up the router. Wait about 5 more minutes to allow you computer to acquire an IP address from the router or run the IPCONFIG commands in sequence. Hope this helps, Dale On Jun 4, 3:03 pm, "Dave Horne" wrote: First, I'm not sure if this is the best forum for this question, so if it is not, please advise. I have a general question re network settings under Vista Home Premium. On occasion, during busy times of the day, my cable modem will indicate that the connection is lost. If I manually unplug the power cable to the cable modem and router, wait until 15 or so seconds, and reconnect the cables, I can usually suceed in obtaining a connection. I assume the computer looks and finds a new address from my IP. Under Vista, using cmd.exe (elevated), I tried ipconfig /renew but received the following message - An error occured while renewing interface Local Area Connection : unable to contact your DHCP server. Request has timed out. [end quote] My question, apart from manually disconnecting the power cables from my modem and router, is there any other way to obtain a new IP address from my provider when the 'circuits are over loaded'? Thanks, Dave Horne |
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general question re resetting/renewing IP connection
Since he stated "If I manually unplug the power cable to the cable
modem and router..." I have to assume he has both. Dave, please clarify and maybe give us the make and model of each device. Dale On Jun 5, 3:07*pm, "Sinner" wrote: He may not have a router. *In which case, the modem is supplying the IP address "daleeh" wrote in message ... Dave, The symptoms you describe would indicate a problem with the ISP connection, not your computer. *If the modem indicates lost connection on the Internet side, then that is something you need to address to you ISP. *You mentioned a cable modem but not the ISP. *I have Comcast and the last time I experienced similar problems, they had to replace the modem. One way to ensure Vista is working properly with your router is to make sure the router DHCP service is configured correctly. *Then the best way to reacquire an IP on your computer is first use the IPCONFIG /release command to release the IP and then IPCONFIG /renew to reacquire an IP. *Also, I've heard that it helps in Vista to turn off the IPv6 service unless your router specifically supports it. When restarting your modem and router, it works best to shut down the router, then the modem, disconnect the incoming cable to the modem, wait about 5 or 10 minutes, then reconnect the cable, power up the modem and wait until its lights indicate a good connection on the WAN or Internet side, then power up the router. *Wait about 5 more minutes to allow you computer to acquire an IP address from the router or run the IPCONFIG commands in sequence. Hope this helps, Dale On Jun 4, 3:03 pm, "Dave Horne" wrote: First, I'm not sure if this is the best forum for this question, so if it is not, please advise. I have a general question re network settings under Vista Home Premium. On occasion, during busy times of the day, my cable modem will indicate that the connection is lost. If I manually unplug the power cable to the cable modem and router, wait until 15 or so seconds, and reconnect the cables, I can usually suceed in obtaining a connection. I assume the computer looks and finds a new address from my IP. Under Vista, using cmd.exe (elevated), I tried ipconfig /renew but received the following message - An error occured while renewing interface Local Area Connection : unable to contact your DHCP server. Request has timed out. [end quote] My question, apart from manually disconnecting the power cables from my modem and router, is there any other way to obtain a new IP address from my provider when the 'circuits are over loaded'? Thanks, Dave Horne- Hide quoted text - - Show quoted text - |
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general question re resetting/renewing IP connection
"daleeh" wrote in message ... Since he stated "If I manually unplug the power cable to the cable modem and router..." I have to assume he has both. Oops! |
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general question re resetting/renewing IP connection
My modem and router work just fine. There are times during the day (when
kids come home from school and parents come home from work) that I can not _sometimes_ access the internet. This is just a question of too many folks being online at the same time. If I manually unplug the router and modem, more often than not I can suceed in getting back online. I'm only asking if there's a way .... (ipconfig .... ?) to do the same but using software to obtain a new address. That's all. Around 12 noon, when the kids come home for lunch, I can expect not to be able to always get online and early in the evening when all the Dads comes home from work, I can expect to have the same problem. I have the modem next to my monitor and I can see the number of LEDs on or off (Power, Receive, Send, Online, PC Activity, Standby). When I can't get online, instead of seeing five LEDs, I'll see one or two or three; I can see the modem trying to get back online and it's usually the time when the kids come home for lunch or the parents come home from work. My modem and router are working just fine - I jusr want to know if using, say, ipconfig at a cmd prompt and using the resetting switch is what I can also do (instead of manually unplugging the electric cable from both the modem and router. Is this more clear? Thanks! Dave Horne "daleeh" wrote in message ... Since he stated "If I manually unplug the power cable to the cable modem and router..." I have to assume he has both. Dave, please clarify and maybe give us the make and model of each device. Dale On Jun 5, 3:07 pm, "Sinner" wrote: He may not have a router. In which case, the modem is supplying the IP address "daleeh" wrote in message ... Dave, The symptoms you describe would indicate a problem with the ISP connection, not your computer. If the modem indicates lost connection on the Internet side, then that is something you need to address to you ISP. You mentioned a cable modem but not the ISP. I have Comcast and the last time I experienced similar problems, they had to replace the modem. One way to ensure Vista is working properly with your router is to make sure the router DHCP service is configured correctly. Then the best way to reacquire an IP on your computer is first use the IPCONFIG /release command to release the IP and then IPCONFIG /renew to reacquire an IP. Also, I've heard that it helps in Vista to turn off the IPv6 service unless your router specifically supports it. When restarting your modem and router, it works best to shut down the router, then the modem, disconnect the incoming cable to the modem, wait about 5 or 10 minutes, then reconnect the cable, power up the modem and wait until its lights indicate a good connection on the WAN or Internet side, then power up the router. Wait about 5 more minutes to allow you computer to acquire an IP address from the router or run the IPCONFIG commands in sequence. Hope this helps, Dale On Jun 4, 3:03 pm, "Dave Horne" wrote: First, I'm not sure if this is the best forum for this question, so if it is not, please advise. I have a general question re network settings under Vista Home Premium. On occasion, during busy times of the day, my cable modem will indicate that the connection is lost. If I manually unplug the power cable to the cable modem and router, wait until 15 or so seconds, and reconnect the cables, I can usually suceed in obtaining a connection. I assume the computer looks and finds a new address from my IP. Under Vista, using cmd.exe (elevated), I tried ipconfig /renew but received the following message - An error occured while renewing interface Local Area Connection : unable to contact your DHCP server. Request has timed out. [end quote] My question, apart from manually disconnecting the power cables from my modem and router, is there any other way to obtain a new IP address from my provider when the 'circuits are over loaded'? Thanks, Dave Horne- Hide quoted text - - Show quoted text - |
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general question re resetting/renewing IP connection
"Dave Horne" wrote in message ... My modem and router work just fine. There are times during the day (when kids come home from school and parents come home from work) that I can not _sometimes_ access the internet. This is just a question of too many folks being online at the same time. If I manually unplug the router and modem, more often than not I can suceed in getting back online. I'm only asking if there's a way .... (ipconfig .... ?) to do the same but using software to obtain a new address. That's all. Around 12 noon, when the kids come home for lunch, I can expect not to be able to always get online and early in the evening when all the Dads comes home from work, I can expect to have the same problem. I have the modem next to my monitor and I can see the number of LEDs on or off (Power, Receive, Send, Online, PC Activity, Standby). When I can't get online, instead of seeing five LEDs, I'll see one or two or three; I can see the modem trying to get back online and it's usually the time when the kids come home for lunch or the parents come home from work. My modem and router are working just fine - I jusr want to know if using, say, ipconfig at a cmd prompt and using the resetting switch is what I can also do (instead of manually unplugging the electric cable from both the modem and router. Is this more clear? Thanks! Well, my Motorola Surfboard has a menu that will allow me to reboot it from my computer. I just connect to 192.168.100.1, the IP address of the modem. When it's operating normally, I connect through the router. When it's not operating correctly, I have to plug the computer directly into the modem via the Ethernet cable. Of course moving the Cat5 cable is no easier than unplugging the modem's power cable. There is no command that can be issued by Windows that will cause the modem, or router, to reset. |
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