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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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Hi, this happened out of the blue Thursday. When my Vista Home Premium-SP1,
is idle for awhile, the computer freezes... the screen is a grayish color and the mouse circle just keeps twirling. I have to manually re-boot. Everything is fine until I leave and come back...and it is frozen again. I cannot ctrl-alt-delete either. When I went to do a system restore, I saw that all my restore points were gone. How could this have happened? I thought maybe a windows update could be the source so I uninstalled the many updates ( approx. 25)....the next morning , I saw they had all returned even though I have it set not to download automatically. I am hoping that someone here has a solution for this bizarre behavior. Please help. Thank you !! Eileen |
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Hello Eileen,
This will probably not be your solution but it is easy and can't huяt to try. I recommend downloading and installing MalwareBytes' Antimalware (MBAM) and SUPERAntiSpywaяe (SAS). Do a full scan with MalwaяeBytes' and SUPERAntiSpywaяe. http://www.superantispyware.com/ Reboot -=- http://www.malwarebytes.org/mbam.php Reboot -=- The programs are free. (There is a paid version but you don't need to buy it to remove malware.) -=- Good luck -=- "HTML Document" wrote: Hi, this happened out of the blue Thursday. When my Vista Home Premium-SP1, is idle for awhile, the computer freezes... the screen is a grayish color and the mouse circle just keeps twirling. I have to manually re-boot. Everything is fine until I leave and come back...and it is frozen again. I cannot ctrl-alt-delete either. When I went to do a system restore, I saw that all my restore points were gone. How could this have happened? I thought maybe a windows update could be the source so I uninstalled the many updates ( approx. 25)....the next morning , I saw they had all returned even though I have it set not to download automatically. I am hoping that someone here has a solution for this bizarre behavior. Please help. Thank you !! Eileen |
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Hi Engel,
I ran both programs, I will let you know the results. Thank you very much. Eileen "Ǝиçεl" wrote: Hello Eileen, This will probably not be your solution but it is easy and can't huяt to try. I recommend downloading and installing MalwareBytes' Antimalware (MBAM) and SUPERAntiSpywaяe (SAS). Do a full scan with MalwaяeBytes' and SUPERAntiSpywaяe. http://www.superantispyware.com/ Reboot -=- http://www.malwarebytes.org/mbam.php Reboot -=- The programs are free. (There is a paid version but you don't need to buy it to remove malware.) -=- Good luck -=- "HTML Document" wrote: Hi, this happened out of the blue Thursday. When my Vista Home Premium-SP1, is idle for awhile, the computer freezes... the screen is a grayish color and the mouse circle just keeps twirling. I have to manually re-boot. Everything is fine until I leave and come back...and it is frozen again. I cannot ctrl-alt-delete either. When I went to do a system restore, I saw that all my restore points were gone. How could this have happened? I thought maybe a windows update could be the source so I uninstalled the many updates ( approx. 25)....the next morning , I saw they had all returned even though I have it set not to download automatically. I am hoping that someone here has a solution for this bizarre behavior. Please help. Thank you !! Eileen |
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I checked the Event Viewer and see this:
The VSS service is shutting down due to idle timeout Could this be causing the freezes? Thanks, Eileen "HTML Document" wrote: Hi Engel, I ran both programs, I will let you know the results. Thank you very much. Eileen "Ǝиçεl" wrote: Hello Eileen, This will probably not be your solution but it is easy and can't huяt to try. I recommend downloading and installing MalwareBytes' Antimalware (MBAM) and SUPERAntiSpywaяe (SAS). Do a full scan with MalwaяeBytes' and SUPERAntiSpywaяe. http://www.superantispyware.com/ Reboot -=- http://www.malwarebytes.org/mbam.php Reboot -=- The programs are free. (There is a paid version but you don't need to buy it to remove malware.) -=- Good luck -=- "HTML Document" wrote: Hi, this happened out of the blue Thursday. When my Vista Home Premium-SP1, is idle for awhile, the computer freezes... the screen is a grayish color and the mouse circle just keeps twirling. I have to manually re-boot. Everything is fine until I leave and come back...and it is frozen again. I cannot ctrl-alt-delete either. When I went to do a system restore, I saw that all my restore points were gone. How could this have happened? I thought maybe a windows update could be the source so I uninstalled the many updates ( approx. 25)....the next morning , I saw they had all returned even though I have it set not to download automatically. I am hoping that someone here has a solution for this bizarre behavior. Please help. Thank you !! Eileen |
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