Welcome to Vista Banter. You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact support. |
|
Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
|
LinkBack | Thread Tools | Display Modes |
|
|||
HTC Touch Pro 2 not recognized by Vista (SP1/SP2), missing drivers
Since previous week I have a smartphone HTC Touc Pro 2, previous I had a
Nokia 6021 which connects via your bluetooth stack to my desktop. With this device I have no problems seen. Communication works perfect. Now there are problems when I want to connect the smartphone device to my PC via Bluetooth. Installing the drivers gives me an error. I have Windows Vista x86 SP2 installed. I do the setup on the PC, connecting the device via the Bluetooth wizard on Vista. The PC detects the smartphone, then I chose to generate a pass key. This succeeds. After this the installation of drivers are started on my PC. Only when he comes into the step 'Installing Bluetooth Peripheral Device', an error message is shown. He is missing some files. Please insert disk. He doesn't recognize my mobile phone which runs on Windows Mobile 6.1. (Also I have this issue to on my work laptop which is an HP 8710w) HTC points to the bluetooth manufacturer, while they points back to HTC or Microsoft. Everyone experience with this issuee or kind of? Thanks a lot. Tom |
|
|||
HTC Touch Pro 2 not recognized by Vista (SP1/SP2), missing drivers
As a delighted to be former Windows Mobile Smart Phone user ("smart" being
an oxymoron like "Microsoft Knowledgebase" or "Military Intelligence") I can sympathize with your problem. You would like things to work like they are supposed to but they simply don't. These phones do not even sync reliably with a cable , as in not randomly wiping out the Outlook address book every few synch attempts, so it is expecting too much that bluetooth will work. Many Windows phones are just lousy products. My last ever one, an ATT Tilt, was replaced three times within 6 months. Mercifully for future customers they no longer make this particular phone. Doubtless its innards are just being shoveled into a different case and being labeled as a "new" product. Perhaps that is what you are cursed with. If the phone cannot connect by Bluetooth to any device it may well be the phone. But you have to realize that many Bluetooth implementations vary from so-called standards and some devices simply cannot connect and there is nothing you can do about it. Use a cable to connect to your computer and be glad if it synchs at all and does not wipe out your data in the process. |
|
|||
HTC Touch Pro 2 not recognized by Vista (SP1/SP2), missing drivers
"Tom" wrote in message ... Since previous week I have a smartphone HTC Touc Pro 2, previous I had a Nokia 6021 which connects via your bluetooth stack to my desktop. With this device I have no problems seen. Communication works perfect. Now there are problems when I want to connect the smartphone device to my PC via Bluetooth. Installing the drivers gives me an error. I have Windows Vista x86 SP2 installed. I do the setup on the PC, connecting the device via the Bluetooth wizard on Vista. The PC detects the smartphone, then I chose to generate a pass key. This succeeds. After this the installation of drivers are started on my PC. Only when he comes into the step 'Installing Bluetooth Peripheral Device', an error message is shown. He is missing some files. Please insert disk. He doesn't recognize my mobile phone which runs on Windows Mobile 6.1. (Also I have this issue to on my work laptop which is an HP 8710w) HTC points to the bluetooth manufacturer, while they points back to HTC or Microsoft. Everyone experience with this issuee or kind of? Thanks a lot. Tom Service Pack 2 expanded support for Bluetooth and it recognizes more Bluetooth functions than previously. Try downloading Broadcom's Bluetooth software. The installer will check to see if you are using Broadcom's Bluetooth chip before it begins download. http://www.broadcom.com/support/bluetooth/update.php Also, delete the old pair information and establish a new pair after the software is installed. |
|
|||
HTC Touch Pro 2 not recognized by Vista (SP1/SP2), missing dri
Hi Tae,
Thanks for your tip. My installation of Vista is set to Service Pack 2, but no luck. I have already found another solution, see the next link: http://forum.xda-developers.com/showthread.php?t=430368 post #6 Here the steps that worked for me: 1. Connect the Bluetooth Peripheral device 2. Start the auto install. Leave the unrecognized device as-is 3.Goto Device Manager. You'll see an Unknow Device named Bluetooth Peripheral Device. Double Click it to open its properties. 4. Click "Reinstall Driver" on the first tab. 5. Click "Browse My Computer for Driver Software" button. 6. Click "Let Me Pick from a List of Device Drivers on my computer". 7. Now the next page will show a list of drivers with Company Names in one list and Drivers in another. In the Company List choose Microsoft Corporation, not only Microsoft. Please confirm this twice that you dont choose Micorosoft but Micorosoft Corporation. 8. Now in the drivers list there may be one or more drivers with the name "Windows Mobile-Based Device Support" with different driver versions. I cant tell you which will work for you, but start with the newest version. (For me devices version 6.1 worked) 9. Click next. Ignore any warnings and keep pressing next and then Finish at last. If all goes well, the last screen will show the message that device driver is properly installed. If the last screen shows that device is not configured properly or The device could not start then repeat the above steps choosing a different driver version this time. Best regards, Tom "Tae Song" wrote: "Tom" wrote in message ... Since previous week I have a smartphone HTC Touc Pro 2, previous I had a Nokia 6021 which connects via your bluetooth stack to my desktop. With this device I have no problems seen. Communication works perfect. Now there are problems when I want to connect the smartphone device to my PC via Bluetooth. Installing the drivers gives me an error. I have Windows Vista x86 SP2 installed. I do the setup on the PC, connecting the device via the Bluetooth wizard on Vista. The PC detects the smartphone, then I chose to generate a pass key. This succeeds. After this the installation of drivers are started on my PC. Only when he comes into the step 'Installing Bluetooth Peripheral Device', an error message is shown. He is missing some files. Please insert disk. He doesn't recognize my mobile phone which runs on Windows Mobile 6.1. (Also I have this issue to on my work laptop which is an HP 8710w) HTC points to the bluetooth manufacturer, while they points back to HTC or Microsoft. Everyone experience with this issuee or kind of? Thanks a lot. Tom Service Pack 2 expanded support for Bluetooth and it recognizes more Bluetooth functions than previously. Try downloading Broadcom's Bluetooth software. The installer will check to see if you are using Broadcom's Bluetooth chip before it begins download. http://www.broadcom.com/support/bluetooth/update.php Also, delete the old pair information and establish a new pair after the software is installed. |