Hi there.

I have 2 profiles on my computer, one is the main admin profile, that me and
my partner use on an everyday basis, and the other was one we set up for a
friend to use while house sitting, and this is NOT an admin profile.

Yesterday, my partner tried to log onto our profile, entered the correct
password, and got the message that the user profile cannot be loaded, or
something to that effect.

What could be causing this and how can we correct it?
I have alot of files and photos that i canot loose, and work info too, and
have absolutley no access to them!

Any help is very much welcomed.
Thanks
Marie

Try to run system in safe mode and check build-in admin account appear
-if yes login to this account and create new admin account.If built-in
admin not appear you have enable it remotly:

METHOD 1
http://www.vistax64.com/tutorials/20...ge-win-re.html

METHOD 2
http://www.vistax64.com/851487-post2.html
http://www.vistax64.com/331839-post10.html


--
Flavius

Try to run system in safe mode and check build-in admin account appear
-if yes login to this account and create new admin account.If built-in
admin not appear you have enable it remotly:

METHOD 1
http://www.vistax64.com/tutorials/20...ge-win-re.html

METHOD 2
http://www.vistax64.com/851487-post2.html
http://www.vistax64.com/331839-post10.html


--
Flavius

Hello Marie,

If you are getting a "The User Profile Service failed the logon. User
profile cannot be loaded." type error, then the tutorial below may be
able to help you fix this.

http://www.vistax64.com/tutorials/13...ot-loaded.html

Hope this helps,
Shawn

Marie;1071989 Wrote:
Hi there.

I have 2 profiles on my computer, one is the main admin profile, that
me and
my partner use on an everyday basis, and the other was one we set up
for a
friend to use while house sitting, and this is NOT an admin profile.

Yesterday, my partner tried to log onto our profile, entered the
correct
password, and got the message that the user profile cannot be loaded,
or
something to that effect.

What could be causing this and how can we correct it?
I have alot of files and photos that i canot loose, and work info too,
and
have absolutley no access to them!

Any help is very much welcomed.
Thanks
Marie


--
Brink

'*MS MVP - Windows Desktop Experience*'
(https://mvp.support.microsoft.com/pr...5-AD617AF3D511)
*There are no dumb questions, just the people that do not ask
them.*
'*::Windows 7 Forums::*' (http://www.sevenforums.com/) *and*
'*::Vista Forums::*' (http://www.vistax64.com/)
*Please post feedback to help others.*

Hello Marie,

If you are getting a "The User Profile Service failed the logon. User
profile cannot be loaded." type error, then the tutorial below may be
able to help you fix this.

http://www.vistax64.com/tutorials/13...ot-loaded.html

Hope this helps,
Shawn

Marie;1071989 Wrote:
Hi there.

I have 2 profiles on my computer, one is the main admin profile, that
me and
my partner use on an everyday basis, and the other was one we set up
for a
friend to use while house sitting, and this is NOT an admin profile.

Yesterday, my partner tried to log onto our profile, entered the
correct
password, and got the message that the user profile cannot be loaded,
or
something to that effect.

What could be causing this and how can we correct it?
I have alot of files and photos that i canot loose, and work info too,
and
have absolutley no access to them!

Any help is very much welcomed.
Thanks
Marie


--
Brink

'*MS MVP - Windows Desktop Experience*'
(https://mvp.support.microsoft.com/pr...5-AD617AF3D511)
*There are no dumb questions, just the people that do not ask
them.*
'*::Windows 7 Forums::*' (http://www.sevenforums.com/) *and*
'*::Vista Forums::*' (http://www.vistax64.com/)
*Please post feedback to help others.*