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Email and Windows Vista All issues relating to email and email software using Windows Vista. (microsoft.public.windows.vista.mail) |
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unable to open attachments
I am experiencing problems opening a word attachment, when i click on the
attachment to open it nothing happens, I have tried to save it and then open it and won't let me save it. I get the error message, Command failed to execute. I have plenty of memory free and am baffled as to what it could be. Please can someone help me? Thanks |
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unable to open attachments
"Help!!" wrote: I am experiencing problems opening a word attachment, when i click on the attachment to open it nothing happens, I have tried to save it and then open it and won't let me save it. I get the error message, Command failed to execute. I have plenty of memory free and am baffled as to what it could be. Please can someone help me? Thanks |
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unable to open attachments
I am having the same problem. It started on my home computer 2-3 months ago,
and now the same thing on my work computer. It is driving me crazy. "Help!!" wrote: I am experiencing problems opening a word attachment, when i click on the attachment to open it nothing happens, I have tried to save it and then open it and won't let me save it. I get the error message, Command failed to execute. I have plenty of memory free and am baffled as to what it could be. Please can someone help me? Thanks |
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unable to open attachments
i had the same problem. I unistalled Internet Exporer 8 which has been
causing all sorts of problems and that solvd the attchment issue. "Dennis" wrote: "Help!!" wrote: I am experiencing problems opening a word attachment, when i click on the attachment to open it nothing happens, I have tried to save it and then open it and won't let me save it. I get the error message, Command failed to execute. I have plenty of memory free and am baffled as to what it could be. Please can someone help me? Thanks |
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unable to open attachments
Is the problem only with DOC attachments or all attachments?
Have you installed IE8? What anti-virus application or security suite is installed, is your subscription current, and is it supported in IE8? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Were any of these applications running in the background when you installed IE8? Has a Norton or McAfee application ever been installed on this machine (e.g., a free-trial version that came preinstalled when you bought it)? Is "Cumulative Security Update for Internet Explorer 8 for Vista (KB969897)" listed in Installed Updates? Just asking for now!! Do NOT use such a Restore Point yet!! = Do you have an available Restore Point which predates the install of IE8? If you do the following, does the behavior persist? = Start | All Programs | right-click on Windows Mail | select Properties | Start in =delete the value here (leaving it empty/blank) & OK your way out. NB: Uninstalling IE8 (cf. http://support.microsoft.com/kb/957700) should resolve the behavior but you should not have encountered it in the first place if IE8 was installed properly; cf. http://groups.google.com/group/micro...7d79493eac253d -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Help!! wrote: I am experiencing problems opening a word attachment, when i click on the attachment to open it nothing happens, I have tried to save it and then open it and won't let me save it. I get the error message, Command failed to execute. I have plenty of memory free and am baffled as to what it could be. Please can someone help me? Thanks |
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unable to open attachments
For me it is all attachments, and yes I have unistalled IE8.
I am using Trend Micro and I have gone through the scenario with them, and we have concluded that it's not on their end. I hae gone into properties in Microsaoft Mail and deleted the start in field and that still does not resolve the problem...please help anybody!! "PA Bear [MS MVP]" wrote: Is the problem only with DOC attachments or all attachments? Have you installed IE8? What anti-virus application or security suite is installed, is your subscription current, and is it supported in IE8? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Were any of these applications running in the background when you installed IE8? Has a Norton or McAfee application ever been installed on this machine (e.g., a free-trial version that came preinstalled when you bought it)? Is "Cumulative Security Update for Internet Explorer 8 for Vista (KB969897)" listed in Installed Updates? Just asking for now!! Do NOT use such a Restore Point yet!! = Do you have an available Restore Point which predates the install of IE8? If you do the following, does the behavior persist? = Start | All Programs | right-click on Windows Mail | select Properties | Start in =delete the value here (leaving it empty/blank) & OK your way out. NB: Uninstalling IE8 (cf. http://support.microsoft.com/kb/957700) should resolve the behavior but you should not have encountered it in the first place if IE8 was installed properly; cf. http://groups.google.com/group/micro...7d79493eac253d -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Help!! wrote: I am experiencing problems opening a word attachment, when i click on the attachment to open it nothing happens, I have tried to save it and then open it and won't let me save it. I get the error message, Command failed to execute. I have plenty of memory free and am baffled as to what it could be. Please can someone help me? Thanks |
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unable to open attachments
To avoid confusion, please begin a new thread about your specific problems.
State your IE version and full Windows version (e.g., Vista SP1; Vista x64 SP2) in your first post. Tip: When you begin a new thread, I'll post the same content I did in reply to Help!! so you can save us both some time by answering them all in your first post, too. THX Cari Drost wrote: For me it is all attachments, and yes I have unistalled IE8. I am using Trend Micro and I have gone through the scenario with them, and we have concluded that it's not on their end. I hae gone into properties in Microsaoft Mail and deleted the start in field and that still does not resolve the problem...please help anybody!! "PA Bear [MS MVP]" wrote: Is the problem only with DOC attachments or all attachments? Have you installed IE8? What anti-virus application or security suite is installed, is your subscription current, and is it supported in IE8? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Were any of these applications running in the background when you installed IE8? Has a Norton or McAfee application ever been installed on this machine (e.g., a free-trial version that came preinstalled when you bought it)? Is "Cumulative Security Update for Internet Explorer 8 for Vista (KB969897)" listed in Installed Updates? Just asking for now!! Do NOT use such a Restore Point yet!! = Do you have an available Restore Point which predates the install of IE8? If you do the following, does the behavior persist? = Start | All Programs | right-click on Windows Mail | select Properties | Start in =delete the value here (leaving it empty/blank) & OK your way out. NB: Uninstalling IE8 (cf. http://support.microsoft.com/kb/957700) should resolve the behavior but you should not have encountered it in the first place if IE8 was installed properly; cf. http://groups.google.com/group/micro...7d79493eac253d -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Help!! wrote: I am experiencing problems opening a word attachment, when i click on the attachment to open it nothing happens, I have tried to save it and then open it and won't let me save it. I get the error message, Command failed to execute. I have plenty of memory free and am baffled as to what it could be. Please can someone help me? Thanks |
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unable to open attachments
Dennis and "Help!", did you recently install IE8?
That's a known issue that is affecting some who installed IE8. One workaround is to uninstall IE8, which reverts you back to IE7. If you decide to uninstall IE8, see: http://support.microsoft.com/kb/957700 If you don't want to uninstall IE8, another option is to upgrade your email program to Windows Live Mail: http://download.live.com/wlmail -- Gary VanderMolen, MS-MVP (Mail) "Dennis" wrote in message ... I am having the same problem. It started on my home computer 2-3 months ago, and now the same thing on my work computer. It is driving me crazy. "Help!!" wrote: I am experiencing problems opening a word attachment, when i click on the attachment to open it nothing happens, I have tried to save it and then open it and won't let me save it. I get the error message, Command failed to execute. I have plenty of memory free and am baffled as to what it could be. Please can someone help me? Thanks |
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unable to open attachments
-- bvmcgee "Help!!" wrote: I am experiencing problems opening a word attachment, when i click on the attachment to open it nothing happens, I have tried to save it and then open it and won't let me save it. I get the error message, Command failed to execute. I have plenty of memory free and am baffled as to what it could be. Please can someone help me? Thanks |
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unable to open attachments
this may sound crazy but how do you uninstall internet exporer 8. I went to
the control panel and I don't see it there. I would like to make firefix my browser? "George Fellner" wrote: i had the same problem. I unistalled Internet Exporer 8 which has been causing all sorts of problems and that solvd the attchment issue. "Dennis" wrote: "Help!!" wrote: I am experiencing problems opening a word attachment, when i click on the attachment to open it nothing happens, I have tried to save it and then open it and won't let me save it. I get the error message, Command failed to execute. I have plenty of memory free and am baffled as to what it could be. Please can someone help me? Thanks |
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