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Email and Windows Vista All issues relating to email and email software using Windows Vista. (microsoft.public.windows.vista.mail)

unable to open attachments



 
 
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  #1 (permalink)  
Old July 16th 09, 04:32 PM posted to microsoft.public.windows.vista.mail
Help!!
external usenet poster
 
Posts: 1
Default unable to open attachments

I am experiencing problems opening a word attachment, when i click on the
attachment to open it nothing happens, I have tried to save it and then open
it and won't let me save it. I get the error message, Command failed to
execute. I have plenty of memory free and am baffled as to what it could be.
Please can someone help me?

Thanks
  #2 (permalink)  
Old July 16th 09, 05:38 PM posted to microsoft.public.windows.vista.mail
denniS
external usenet poster
 
Posts: 107
Default unable to open attachments



"Help!!" wrote:

I am experiencing problems opening a word attachment, when i click on the
attachment to open it nothing happens, I have tried to save it and then open
it and won't let me save it. I get the error message, Command failed to
execute. I have plenty of memory free and am baffled as to what it could be.
Please can someone help me?

Thanks

  #3 (permalink)  
Old July 16th 09, 05:42 PM posted to microsoft.public.windows.vista.mail
denniS
external usenet poster
 
Posts: 107
Default unable to open attachments

I am having the same problem. It started on my home computer 2-3 months ago,
and now the same thing on my work computer. It is driving me crazy.

"Help!!" wrote:

I am experiencing problems opening a word attachment, when i click on the
attachment to open it nothing happens, I have tried to save it and then open
it and won't let me save it. I get the error message, Command failed to
execute. I have plenty of memory free and am baffled as to what it could be.
Please can someone help me?

Thanks

  #4 (permalink)  
Old July 16th 09, 05:54 PM posted to microsoft.public.windows.vista.mail
George Fellner[_2_]
external usenet poster
 
Posts: 7
Default unable to open attachments

i had the same problem. I unistalled Internet Exporer 8 which has been
causing all sorts of problems and that solvd the attchment issue.

"Dennis" wrote:



"Help!!" wrote:

I am experiencing problems opening a word attachment, when i click on the
attachment to open it nothing happens, I have tried to save it and then open
it and won't let me save it. I get the error message, Command failed to
execute. I have plenty of memory free and am baffled as to what it could be.
Please can someone help me?

Thanks

  #5 (permalink)  
Old July 16th 09, 06:02 PM posted to microsoft.public.internetexplorer.general,microsoft.public.windows.vista.mail
PA Bear [MS MVP]
external usenet poster
 
Posts: 2,559
Default unable to open attachments

Is the problem only with DOC attachments or all attachments?

Have you installed IE8?

What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

Is "Cumulative Security Update for Internet Explorer 8 for Vista (KB969897)"
listed in Installed Updates?

Just asking for now!! Do NOT use such a Restore Point yet!! = Do you have
an available Restore Point which predates the install of IE8?

If you do the following, does the behavior persist?

= Start | All Programs | right-click on Windows Mail | select Properties
| Start in =delete the value here (leaving it empty/blank) & OK your way
out.

NB: Uninstalling IE8 (cf. http://support.microsoft.com/kb/957700) should
resolve the behavior but you should not have encountered it in the first
place if IE8 was installed properly; cf.
http://groups.google.com/group/micro...7d79493eac253d
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Help!! wrote:
I am experiencing problems opening a word attachment, when i click on the
attachment to open it nothing happens, I have tried to save it and then
open
it and won't let me save it. I get the error message, Command failed to
execute. I have plenty of memory free and am baffled as to what it could
be.
Please can someone help me?

Thanks


  #6 (permalink)  
Old July 16th 09, 08:48 PM posted to microsoft.public.internetexplorer.general,microsoft.public.windows.vista.mail
Cari Drost[_2_]
external usenet poster
 
Posts: 2
Default unable to open attachments

For me it is all attachments, and yes I have unistalled IE8.

I am using Trend Micro and I have gone through the scenario with them, and
we have concluded that it's not on their end.

I hae gone into properties in Microsaoft Mail and deleted the start in field
and that still does not resolve the problem...please help anybody!!

"PA Bear [MS MVP]" wrote:

Is the problem only with DOC attachments or all attachments?

Have you installed IE8?

What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

Is "Cumulative Security Update for Internet Explorer 8 for Vista (KB969897)"
listed in Installed Updates?

Just asking for now!! Do NOT use such a Restore Point yet!! = Do you have
an available Restore Point which predates the install of IE8?

If you do the following, does the behavior persist?

= Start | All Programs | right-click on Windows Mail | select Properties
| Start in =delete the value here (leaving it empty/blank) & OK your way
out.

NB: Uninstalling IE8 (cf. http://support.microsoft.com/kb/957700) should
resolve the behavior but you should not have encountered it in the first
place if IE8 was installed properly; cf.
http://groups.google.com/group/micro...7d79493eac253d
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Help!! wrote:
I am experiencing problems opening a word attachment, when i click on the
attachment to open it nothing happens, I have tried to save it and then
open
it and won't let me save it. I get the error message, Command failed to
execute. I have plenty of memory free and am baffled as to what it could
be.
Please can someone help me?

Thanks



  #7 (permalink)  
Old July 16th 09, 08:52 PM posted to microsoft.public.internetexplorer.general,microsoft.public.windows.vista.mail
PA Bear [MS MVP]
external usenet poster
 
Posts: 2,559
Default unable to open attachments

To avoid confusion, please begin a new thread about your specific problems.
State your IE version and full Windows version (e.g., Vista SP1; Vista x64
SP2) in your first post.

Tip: When you begin a new thread, I'll post the same content I did in reply
to Help!! so you can save us both some time by answering them all in your
first post, too.

THX


Cari Drost wrote:
For me it is all attachments, and yes I have unistalled IE8.

I am using Trend Micro and I have gone through the scenario with them, and
we have concluded that it's not on their end.

I hae gone into properties in Microsaoft Mail and deleted the start in
field
and that still does not resolve the problem...please help anybody!!

"PA Bear [MS MVP]" wrote:
Is the problem only with DOC attachments or all attachments?

Have you installed IE8?

What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you
installed
IE8?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

Is "Cumulative Security Update for Internet Explorer 8 for Vista
(KB969897)" listed in Installed Updates?

Just asking for now!! Do NOT use such a Restore Point yet!! = Do you
have
an available Restore Point which predates the install of IE8?

If you do the following, does the behavior persist?

= Start | All Programs | right-click on Windows Mail | select
Properties | Start in =delete the value here (leaving it empty/blank) &
OK your way
out.


NB: Uninstalling IE8 (cf. http://support.microsoft.com/kb/957700) should
resolve the behavior but you should not have encountered it in the first
place if IE8 was installed properly; cf.
http://groups.google.com/group/micro...7d79493eac253d
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Help!! wrote:
I am experiencing problems opening a word attachment, when i click on
the
attachment to open it nothing happens, I have tried to save it and then
open
it and won't let me save it. I get the error message, Command failed to
execute. I have plenty of memory free and am baffled as to what it could
be.
Please can someone help me?

Thanks


  #8 (permalink)  
Old July 16th 09, 09:49 PM posted to microsoft.public.windows.vista.mail
Gary VanderMolen
external usenet poster
 
Posts: 27,649
Default unable to open attachments

Dennis and "Help!", did you recently install IE8?
That's a known issue that is affecting some who installed IE8.
One workaround is to uninstall IE8, which reverts you back to IE7.
If you decide to uninstall IE8, see:
http://support.microsoft.com/kb/957700

If you don't want to uninstall IE8, another option is to upgrade
your email program to Windows Live Mail:
http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


"Dennis" wrote in message ...
I am having the same problem. It started on my home computer 2-3 months ago,
and now the same thing on my work computer. It is driving me crazy.

"Help!!" wrote:

I am experiencing problems opening a word attachment, when i click on the
attachment to open it nothing happens, I have tried to save it and then open
it and won't let me save it. I get the error message, Command failed to
execute. I have plenty of memory free and am baffled as to what it could be.
Please can someone help me?

Thanks

  #9 (permalink)  
Old July 17th 09, 04:10 AM posted to microsoft.public.windows.vista.mail
Bev
external usenet poster
 
Posts: 40
Default unable to open attachments


--
bvmcgee


"Help!!" wrote:

I am experiencing problems opening a word attachment, when i click on the
attachment to open it nothing happens, I have tried to save it and then open
it and won't let me save it. I get the error message, Command failed to
execute. I have plenty of memory free and am baffled as to what it could be.
Please can someone help me?

Thanks

  #10 (permalink)  
Old June 20th 10, 08:35 PM posted to microsoft.public.windows.vista.mail
Roxanne
external usenet poster
 
Posts: 7
Default unable to open attachments

this may sound crazy but how do you uninstall internet exporer 8. I went to
the control panel and I don't see it there. I would like to make firefix my
browser?

"George Fellner" wrote:

i had the same problem. I unistalled Internet Exporer 8 which has been
causing all sorts of problems and that solvd the attchment issue.

"Dennis" wrote:



"Help!!" wrote:

I am experiencing problems opening a word attachment, when i click on the
attachment to open it nothing happens, I have tried to save it and then open
it and won't let me save it. I get the error message, Command failed to
execute. I have plenty of memory free and am baffled as to what it could be.
Please can someone help me?

Thanks

 




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