My copy of Windows Vista is definitely genuine, it came with my laptop
when I bought it. I have had it for about a year and a half now and it
has never done this before.

I shut it down to install updates, then restarted it, logged in, but it
came up with 'the product activation code you entered is not valid' so I
selected 'type new prict code' and entered the code on the sticker on
the back of my laptop, which is the Certificate of Authenticity sticker,
and it did the bar with 'activating windows'. It then loaded my desktop
but with a black background, and in the bottom right corner 'Windows
Vista (TM) / Build 6001 / This copy of Windows is not genuine'
But I know that it is genuine, because I have received many updates
before from Windows, and it my version came with the laptop when I
bought it.
Please can anyone help?

Notes: it has been repaired recently where they did the software and
stuff again, but surely if that had changed anything it would have said
'this isn't genuine' when it restarted from that? :s That was two or
three weeks ago now..


--
wishingonastar

The best is to call either the manufacturer of your laptop or Microsoft.
They can fix it.


--
whs

If the op system was reinstalled then you have a reactivation problem. Sort
it with Microsoft - just explain !!.

"wishingonastar" wrote in message
...

My copy of Windows Vista is definitely genuine, it came with my laptop
when I bought it. I have had it for about a year and a half now and it
has never done this before.

I shut it down to install updates, then restarted it, logged in, but it
came up with 'the product activation code you entered is not valid' so I
selected 'type new prict code' and entered the code on the sticker on
the back of my laptop, which is the Certificate of Authenticity sticker,
and it did the bar with 'activating windows'. It then loaded my desktop
but with a black background, and in the bottom right corner 'Windows
Vista (TM) / Build 6001 / This copy of Windows is not genuine'
But I know that it is genuine, because I have received many updates
before from Windows, and it my version came with the laptop when I
bought it.
Please can anyone help?

Notes: it has been repaired recently where they did the software and
stuff again, but surely if that had changed anything it would have said
'this isn't genuine' when it restarted from that? :s That was two or
three weeks ago now..


--
wishingonastar