http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3697300




On Wed, 26 Aug 2009 12:24:04 -0700, clarissa
wrote:

Hi Bill You would think so wouldn't you but alas not so. I went into the
Easy Backup function both through the button on the front of the processor
and through the software function - in both procedures, clicking the -
Restore Files - produces no reaction of any sort. Going into help, however,
I am informed that Easy Backup does not have a Restore Files function in
Vista Home Premium software. Hence my problem. Clarissa

"Bill Daggett" wrote:

clarissa wrote:

Hi Bob I may not of been as clear as I should have been - I am trying to
restore backed up files from my word processor (Microsoft Office) made on my
own computer that were lost when it was repaired. These files were backed up
using HP Easy Backup but apparently my software (Microsoft Vista Home
Premium) does not have the function - Restore Files.

If you used HP Easy Backup for the backup operation, it's apparent
that you need to use the same software program to restore the backup.

Jim wrote:


http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3697300


"clarissa" must be a blonde.


On Wed, 26 Aug 2009 12:24:04 -0700, clarissa
wrote:

Hi Bill You would think so wouldn't you but alas not so. I went into the
Easy Backup function both through the button on the front of the processor
and through the software function - in both procedures, clicking the -
Restore Files - produces no reaction of any sort. Going into help, however,
I am informed that Easy Backup does not have a Restore Files function in
Vista Home Premium software. Hence my problem. Clarissa

"Bill Daggett" wrote:

clarissa wrote:

Hi Bob I may not of been as clear as I should have been - I am trying to
restore backed up files from my word processor (Microsoft Office) made on my
own computer that were lost when it was repaired. These files were backed up
using HP Easy Backup but apparently my software (Microsoft Vista Home
Premium) does not have the function - Restore Files.

If you used HP Easy Backup for the backup operation, it's apparent
that you need to use the same software program to restore the backup.

Hi Bill when you don't know the answer get critical of the person asking the
question Clarissa

"Bill Daggett" wrote:

Jim wrote:


http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3697300


"clarissa" must be a blonde.


On Wed, 26 Aug 2009 12:24:04 -0700, clarissa
wrote:

Hi Bill You would think so wouldn't you but alas not so. I went into the
Easy Backup function both through the button on the front of the processor
and through the software function - in both procedures, clicking the -
Restore Files - produces no reaction of any sort. Going into help, however,
I am informed that Easy Backup does not have a Restore Files function in
Vista Home Premium software. Hence my problem. Clarissa

"Bill Daggett" wrote:

clarissa wrote:

Hi Bob I may not of been as clear as I should have been - I am trying to
restore backed up files from my word processor (Microsoft Office) made on my
own computer that were lost when it was repaired. These files were backed up
using HP Easy Backup but apparently my software (Microsoft Vista Home
Premium) does not have the function - Restore Files.

If you used HP Easy Backup for the backup operation, it's apparent
that you need to use the same software program to restore the backup.

clarissa wrote:

Hi Bill when you don't know the answer get critical of the person asking the
question Clarissa

Hey, blondie... I knew the answer. I said that the restore function
must be in the Easy Backup program, and it is.

"Bill Daggett" wrote:

Jim wrote:


http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3697300


"clarissa" must be a blonde.


On Wed, 26 Aug 2009 12:24:04 -0700, clarissa
wrote:

Hi Bill You would think so wouldn't you but alas not so. I went into the
Easy Backup function both through the button on the front of the processor
and through the software function - in both procedures, clicking the -
Restore Files - produces no reaction of any sort. Going into help, however,
I am informed that Easy Backup does not have a Restore Files function in
Vista Home Premium software. Hence my problem. Clarissa

"Bill Daggett" wrote:

clarissa wrote:

Hi Bob I may not of been as clear as I should have been - I am trying to
restore backed up files from my word processor (Microsoft Office) made on my
own computer that were lost when it was repaired. These files were backed up
using HP Easy Backup but apparently my software (Microsoft Vista Home
Premium) does not have the function - Restore Files.

If you used HP Easy Backup for the backup operation, it's apparent
that you need to use the same software program to restore the backup.

He`s another one I "plonked" .


On Thu, 27 Aug 2009 09:20:01 -0700, clarissa
wrote:

Hi Bill when you don't know the answer get critical of the person asking the
question Clarissa

"Bill Daggett" wrote:

Jim wrote:


http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3697300


"clarissa" must be a blonde.


On Wed, 26 Aug 2009 12:24:04 -0700, clarissa
wrote:

Hi Bill You would think so wouldn't you but alas not so. I went into the
Easy Backup function both through the button on the front of the processor
and through the software function - in both procedures, clicking the -
Restore Files - produces no reaction of any sort. Going into help, however,
I am informed that Easy Backup does not have a Restore Files function in
Vista Home Premium software. Hence my problem. Clarissa

"Bill Daggett" wrote:

clarissa wrote:

Hi Bob I may not of been as clear as I should have been - I am trying to
restore backed up files from my word processor (Microsoft Office) made on my
own computer that were lost when it was repaired. These files were backed up
using HP Easy Backup but apparently my software (Microsoft Vista Home
Premium) does not have the function - Restore Files.

If you used HP Easy Backup for the backup operation, it's apparent
that you need to use the same software program to restore the backup.

Dear JeanG:

I am no expert on this topic, but I have an HP Pavilion PC. It has the
HP Easy Backup program on it also. When I run the program, it wants to
automatically do a backup presenting a popup dialog box saying "Your
automatic backup is about to begin". If yours does this just click the
Cancel button.

Now on the first screen, at the bottom, there are three command boxes.
The third one from the left is entitled Restore Your Files. Click on
this command box. If your program is like mine, you should be able to
restore your file from your backup disk by following the program
prompts. (You may need to read the Help, if the prompts are not clear to
you.)

If you have further problems, just detail them, and I'm sure one of us
can help you.
Good luck, Cohjef

FYI: I believe that the HP Easy Backup program is just a "front-end"
that actually runs the Vista "Back up files", and "Restore files"
programs that can be found in the Vista Backup and Restore Center on the
Start menu. So you have two ways to get at the same backup and restore
programs.:geek:


--
cohjef

Bill As I have tried to explain before the - Restore Files - function does
NOT work in my software Vista Home Premium - did you check that out as
well? Clarissa

"Bill Daggett" wrote:

clarissa wrote:

Hi Bill when you don't know the answer get critical of the person asking the
question Clarissa

Hey, blondie... I knew the answer. I said that the restore function
must be in the Easy Backup program, and it is.

"Bill Daggett" wrote:

Jim wrote:


http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3697300


"clarissa" must be a blonde.


On Wed, 26 Aug 2009 12:24:04 -0700, clarissa
wrote:

Hi Bill You would think so wouldn't you but alas not so. I went into the
Easy Backup function both through the button on the front of the processor
and through the software function - in both procedures, clicking the -
Restore Files - produces no reaction of any sort. Going into help, however,
I am informed that Easy Backup does not have a Restore Files function in
Vista Home Premium software. Hence my problem. Clarissa

"Bill Daggett" wrote:

clarissa wrote:

Hi Bob I may not of been as clear as I should have been - I am trying to
restore backed up files from my word processor (Microsoft Office) made on my
own computer that were lost when it was repaired. These files were backed up
using HP Easy Backup but apparently my software (Microsoft Vista Home
Premium) does not have the function - Restore Files.

If you used HP Easy Backup for the backup operation, it's apparent
that you need to use the same software program to restore the backup.

"clarissa" wrote in message
...
Bill As I have tried to explain before the - Restore Files - function does
NOT work in my software Vista Home Premium - did you check that out as
well? Clarissa


Then you need to contact HP as it's their software.....

Gordon wrote:

"clarissa" wrote in message
...
Hi Gordon Yes it is an HP desk top computer I just bought in Jan/09
and has
the Easy Backup function (and button on front of processor) but the
software
is Microsoft Vista Home Premium which does not have the Restore Files
function (apparently only on more advanced version of Vista) - sounds
kind of
stupid if you ask me but there it is. So my problem - how to restore my
files. Clarissa
"Gordon" wrote:

This really rather begs the question as to why you didn't just copy your
"Documents" folder onto some sort of external media rather than use this
"HP Backup" application.
Unless you have access to either a) the original machine or b)
someone-else's XP HP computer I think you may be rather stuffed....

Err, this realy begs the question as to why don't you shove, Err, your sigh head up your Net
cop ass? Err.

Gordon wrote:


"clarissa" wrote in message
...
Bill As I have tried to explain before the - Restore Files - function
does
NOT work in my software Vista Home Premium - did you check that out as
well? Clarissa


Then you need to contact HP as it's their software.....

Err, sigh that might be a Err good idea Err to contact Hp. Err.