I installed a "critical update" to my Windows Ultimate 64 bit (with SP2
already installed a few days ago) this morning and restarted my computer
at the end of the install process. However, after the initial Windows
bar in the middle bottom of the screen, all I end up is the cursor with
a blue circle next to it. Though I can move the cursor, the rest of the
screen is black. I have booting up in Safe Mode, the only difference in
the result is a larger cursor arrow and a larger blue circle. Any
suggestions will be greatly appreciated. Thanks


--
ramaksur

ramaksur;1142201 Wrote:
I installed a "critical update" to my Windows Ultimate 64 bit (with SP2
already installed a few days ago) this morning and restarted my computer
at the end of the install process. However, after the initial Windows
bar in the middle bottom of the screen, all I end up is the cursor with
a blue circle next to it. Though I can move the cursor, the rest of the
screen is black. I have booting up in Safe Mode, the only difference in
the result is a larger cursor arrow and a larger blue circle. Any
suggestions will be greatly appreciated. Thanks

If it's an update it should have made a restore point so you can roll
it back. Try booting into safe mode and see if there is an option to
restore "last known good" or system restore using the restore point made
just before the fix was installed. I recommend having an external USB
drive and a backup imaging program. Windows is so complex now it's not
so easy to pop in a boot disc and fix it. Anything you can't fix with a
restore point your pretty much have to lay a saved image back on unless
you're a systems configuration guy with lots of tools.


Macrium Reflect just updated their free version to 4.2. You can try it
for disaster recovery once you get back on the air.


--
MilesAhead

"I don't want to belong to any club that would have me as a member."
- Groucho Marx

ramaksur;1142201 Wrote:
I installed a "critical update" to my Windows Ultimate 64 bit (with SP2
already installed a few days ago) this morning and restarted my computer
at the end of the install process. However, after the initial Windows
bar in the middle bottom of the screen, all I end up is the cursor with
a blue circle next to it. Though I can move the cursor, the rest of the
screen is black. I have booting up in Safe Mode, the only difference in
the result is a larger cursor arrow and a larger blue circle. Any
suggestions will be greatly appreciated. Thanks

If it's an update it should have made a restore point so you can roll
it back. Try booting into safe mode and see if there is an option to
restore "last known good" or system restore using the restore point made
just before the fix was installed. I recommend having an external USB
drive and a backup imaging program. Windows is so complex now it's not
so easy to pop in a boot disc and fix it. Anything you can't fix with a
restore point your pretty much have to lay a saved image back on unless
you're a systems configuration guy with lots of tools.


Macrium Reflect just updated their free version to 4.2. You can try it
for disaster recovery once you get back on the air.


--
MilesAhead

"I don't want to belong to any club that would have me as a member."
- Groucho Marx