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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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Once windows vista home premium starts up and all programs have loaded, a
small window appears in the lower right hand corner with the header "TsGH". It gives me the opcion of restoring, accepting or cancelling. What is this and how do I get rid of it??? Thanks, Alejandro |
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Alejandro wrote:
Once windows vista home premium starts up and all programs have loaded, a small window appears in the lower right hand corner with the header "TsGH". It gives me the opcion of restoring, accepting or cancelling. What is this and how do I get rid of it??? Googling around doesn't get me a definitive answer. Obviously something you have installed is starting with Windows. It could be malware; it could be legitimate. You need to narrow down the troubleshooting, so start with the basics. The First Question Of Troubleshooting: If the problem is new, what changed between the time things worked and the time they didn't? The Second Question of Windows Troubleshooting: what is the malware/virus status of the machine? If you think it is clean, what programs (and versions) did you use to determine this? Be sure the computer is clean: http://www.elephantboycomputers.com/...moving_Malware If the computer proves clean - and *only* after you've done the work to make sure - if the problem continues manage your Startup. Start OrbSearch boxtype: msconfig and when it appears in the Results box above, right-click and choose "Run as Administrator". If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. Then see what is on the Startup tab. You don't need to restart immediately, but the next time you do you'll get a dialog saying you've used the Utility. Usually in Vista this will be blocked by Windows Defender and you'll need to allow it so you can then tick the box that says in effect, "don't bother me about this again". Important - Do not use the System Configuration Utility to stop processes. Instead, use Services. Start OrbSearch boxtype: services and when it appears in the Results box above, right-click and choose "Run As Administrator". Confirm elevation as needed. The free Autoruns program is very useful for managing your Startup - http://www.microsoft.com/technet/sys...s/default.mspx Malke -- MS-MVP Elephant Boy Computers - Don't Panic! http://www.elephantboycomputers.com/#FAQ |
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Alejandro wrote:
Once windows vista home premium starts up and all programs have loaded, a small window appears in the lower right hand corner with the header "TsGH". It gives me the opcion of restoring, accepting or cancelling. What is this and how do I get rid of it??? Googling around doesn't get me a definitive answer. Obviously something you have installed is starting with Windows. It could be malware; it could be legitimate. You need to narrow down the troubleshooting, so start with the basics. The First Question Of Troubleshooting: If the problem is new, what changed between the time things worked and the time they didn't? The Second Question of Windows Troubleshooting: what is the malware/virus status of the machine? If you think it is clean, what programs (and versions) did you use to determine this? Be sure the computer is clean: http://www.elephantboycomputers.com/...moving_Malware If the computer proves clean - and *only* after you've done the work to make sure - if the problem continues manage your Startup. Start OrbSearch boxtype: msconfig and when it appears in the Results box above, right-click and choose "Run as Administrator". If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. Then see what is on the Startup tab. You don't need to restart immediately, but the next time you do you'll get a dialog saying you've used the Utility. Usually in Vista this will be blocked by Windows Defender and you'll need to allow it so you can then tick the box that says in effect, "don't bother me about this again". Important - Do not use the System Configuration Utility to stop processes. Instead, use Services. Start OrbSearch boxtype: services and when it appears in the Results box above, right-click and choose "Run As Administrator". Confirm elevation as needed. The free Autoruns program is very useful for managing your Startup - http://www.microsoft.com/technet/sys...s/default.mspx Malke -- MS-MVP Elephant Boy Computers - Don't Panic! http://www.elephantboycomputers.com/#FAQ |