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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan)

FAX Installation on Vista



 
 
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  #1 (permalink)  
Old October 26th 09, 09:00 AM posted to microsoft.public.windows.vista.print_fax_scan
Simon Raihani
external usenet poster
 
Posts: 2
Default FAX Installation on Vista

I am experiencing a problem installing my local fax modem in the Windows
Vista FAX & Scan Programme. The symptoms are as follows:

1. When I try to add my local modem to the list of accounts I get the
following message: "an error has occured. Please try the operation later or
contact your administrator" Clearly I tried over and over again re-starting
etc but always with the same error. When I press enter at the local modem fax
installation WITHOUT giving a name for the FAX, I get a screen that tells me
basicall that I have no modem installed. I have reinstalled the modem by
uninstalling it and re-starting the computer to let VISTA re-detect it and
there is no problem there it is re-detected successfully everytime. ( I did
this several times).
2- When I try to access the "Fax Settings" I get NOTHING! no window opens
NOTHING.
3- My computer is a Dell Inspiron 9300 and the internal modem is a Conexant
D110 MDC V.92. The drivers installed are the ones that Vista came up with
during installation.

Now here is the odd bit: When I log out of my normal profile with
administrative powers (loging on the to a Domain), and re-login as another
local computer account with administrative powers I can install the same
local modem and I can view the fax settings! So I thought that this is a
problem with my "Domain" profile. and and set about trying to find out where
the local fax settings file is. No joy! It must be hidden deeply somewhere. I
also tried to uninstall and re-install the FAX & Scan program using the "Add
windows features" in the control panels. NOTHING!

I would really appreciate if anyone could help out! Otherwise it looks like
I will need to re-create a new profile which is a real hassel.
Thanks!
  #2 (permalink)  
Old December 4th 09, 09:25 AM posted to microsoft.public.windows.vista.print_fax_scan
peterf
external usenet poster
 
Posts: 2
Default FAX Installation on Vista


Hi
I am having the exact same problem on the same pc. I carried out the
same troubleshooting steps, I did create a new profile (what a pain),
removing all old profile instances, but it would still come up with the
same error.
were you able to solve this problem?


--
peterf
  #3 (permalink)  
Old December 4th 09, 09:25 AM posted to microsoft.public.windows.vista.print_fax_scan
peterf
external usenet poster
 
Posts: 2
Default FAX Installation on Vista


Hi
I am having the exact same problem on the same pc. I carried out the
same troubleshooting steps, I did create a new profile (what a pain),
removing all old profile instances, but it would still come up with the
same error.
were you able to solve this problem?


--
peterf
 




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