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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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FAX Installation on Vista
I am experiencing a problem installing my local fax modem in the Windows
Vista FAX & Scan Programme. The symptoms are as follows: 1. When I try to add my local modem to the list of accounts I get the following message: "an error has occured. Please try the operation later or contact your administrator" Clearly I tried over and over again re-starting etc but always with the same error. When I press enter at the local modem fax installation WITHOUT giving a name for the FAX, I get a screen that tells me basicall that I have no modem installed. I have reinstalled the modem by uninstalling it and re-starting the computer to let VISTA re-detect it and there is no problem there it is re-detected successfully everytime. ( I did this several times). 2- When I try to access the "Fax Settings" I get NOTHING! no window opens NOTHING. 3- My computer is a Dell Inspiron 9300 and the internal modem is a Conexant D110 MDC V.92. The drivers installed are the ones that Vista came up with during installation. Now here is the odd bit: When I log out of my normal profile with administrative powers (loging on the to a Domain), and re-login as another local computer account with administrative powers I can install the same local modem and I can view the fax settings! So I thought that this is a problem with my "Domain" profile. and and set about trying to find out where the local fax settings file is. No joy! It must be hidden deeply somewhere. I also tried to uninstall and re-install the FAX & Scan program using the "Add windows features" in the control panels. NOTHING! I would really appreciate if anyone could help out! Otherwise it looks like I will need to re-create a new profile which is a real hassel. Thanks! |
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FAX Installation on Vista
Hi I am having the exact same problem on the same pc. I carried out the same troubleshooting steps, I did create a new profile (what a pain), removing all old profile instances, but it would still come up with the same error. were you able to solve this problem? -- peterf |
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FAX Installation on Vista
Hi I am having the exact same problem on the same pc. I carried out the same troubleshooting steps, I did create a new profile (what a pain), removing all old profile instances, but it would still come up with the same error. were you able to solve this problem? -- peterf |