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| Networking with Windows Vista Networking issues and questions with Windows Vista. (microsoft.public.windows.vista.networking_sharing) |
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November 16th 09, 07:43 AM
posted to microsoft.public.windows.vista.networking_sharing
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Limited connectivity after failed un-install of Norton 360
Hi,
A friends Vista PC has been working fine for months. Then she attempted to un-install Norton 360 and install Norton 2010. Since then, she has the limited connectivity problem. She's un-installed 2010 but 360 still appears in the add/remove programs. If you click on it, it says there's a missing path. With either wireless or a cable connection, it fails to get a proper IP address from the router. Another PC on the network still works fine. My theory is that some system file of Norton's is still in there somewhere trying to intercept network traffic and screwing things up. I've tried following trouble shooting guides for the general limited connectivity problem and none helped (I know the router works fine with Vista and everything has been re-booted and this has been going on for weeks). Any ideas? Thanks. Peter. 
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November 16th 09, 01:20 PM
posted to microsoft.public.windows.vista.networking_sharing
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Limited connectivity after failed un-install of Norton 360
You may want to use Norton removal tool to uninstall Norton. This post may
help. Can't access sharing because of Norton 6 posts - 1 author - Last post: Oct 30 How do i remove/uninstall Norton security scan from computer? Norton security scan installs with the new Java Installation. ... http://www.chicagotech.net/netforums...pic.php?t=1667 -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Peter Smithson" wrote in message ... Hi, A friends Vista PC has been working fine for months. Then she attempted to un-install Norton 360 and install Norton 2010. Since then, she has the limited connectivity problem. She's un-installed 2010 but 360 still appears in the add/remove programs. If you click on it, it says there's a missing path. With either wireless or a cable connection, it fails to get a proper IP address from the router. Another PC on the network still works fine. My theory is that some system file of Norton's is still in there somewhere trying to intercept network traffic and screwing things up. I've tried following trouble shooting guides for the general limited connectivity problem and none helped (I know the router works fine with Vista and everything has been re-booted and this has been going on for weeks). Any ideas? Thanks. Peter.
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November 16th 09, 01:20 PM
posted to microsoft.public.windows.vista.networking_sharing
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Limited connectivity after failed un-install of Norton 360
You may want to use Norton removal tool to uninstall Norton. This post may
help. Can't access sharing because of Norton 6 posts - 1 author - Last post: Oct 30 How do i remove/uninstall Norton security scan from computer? Norton security scan installs with the new Java Installation. ... http://www.chicagotech.net/netforums...pic.php?t=1667 -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Peter Smithson" wrote in message ... Hi, A friends Vista PC has been working fine for months. Then she attempted to un-install Norton 360 and install Norton 2010. Since then, she has the limited connectivity problem. She's un-installed 2010 but 360 still appears in the add/remove programs. If you click on it, it says there's a missing path. With either wireless or a cable connection, it fails to get a proper IP address from the router. Another PC on the network still works fine. My theory is that some system file of Norton's is still in there somewhere trying to intercept network traffic and screwing things up. I've tried following trouble shooting guides for the general limited connectivity problem and none helped (I know the router works fine with Vista and everything has been re-booted and this has been going on for weeks). Any ideas? Thanks. Peter.
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November 16th 09, 06:38 PM
posted to microsoft.public.windows.vista.networking_sharing
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Limited connectivity after failed un-install of Norton 360
On Nov 16, 2:20*pm, "Bob Lin \(MS-MVP\)"
wrote: You may want to use Norton removal tool to uninstall Norton. This post may help. Bob - you were dead right. I managed to find that tool later when I had time to do some more searching and now the laptop can access the network. Just got to sort out the malware that's got onto it now! Thanks. Peter.
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November 16th 09, 06:38 PM
posted to microsoft.public.windows.vista.networking_sharing
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Limited connectivity after failed un-install of Norton 360
On Nov 16, 2:20*pm, "Bob Lin \(MS-MVP\)"
wrote: You may want to use Norton removal tool to uninstall Norton. This post may help. Bob - you were dead right. I managed to find that tool later when I had time to do some more searching and now the laptop can access the network. Just got to sort out the malware that's got onto it now! Thanks. Peter.
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November 16th 09, 08:41 PM
posted to microsoft.public.windows.vista.networking_sharing
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Limited connectivity after failed un-install of Norton 360
On Nov 16, 7:38*pm, Peter Smithson wrote:
On Nov 16, 2:20*pm, "Bob Lin \(MS-MVP\)" wrote: You may want to use Norton removal tool to uninstall Norton. This post may help. Bob - you were dead right. *I managed to find that tool later when I had time to do some more searching and now the laptop can access the network. Just got to sort out the malware that's got onto it now! Thanks. Peter. Since this past May, I have placed most Norton security tools into the malware category. Norton Internet Security 2009 cause my XP to crash and their on-line support rendered it to a point that only a repair re- install could fix my issues.
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November 16th 09, 08:41 PM
posted to microsoft.public.windows.vista.networking_sharing
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Limited connectivity after failed un-install of Norton 360
On Nov 16, 7:38*pm, Peter Smithson wrote:
On Nov 16, 2:20*pm, "Bob Lin \(MS-MVP\)" wrote: You may want to use Norton removal tool to uninstall Norton. This post may help. Bob - you were dead right. *I managed to find that tool later when I had time to do some more searching and now the laptop can access the network. Just got to sort out the malware that's got onto it now! Thanks. Peter. Since this past May, I have placed most Norton security tools into the malware category. Norton Internet Security 2009 cause my XP to crash and their on-line support rendered it to a point that only a repair re- install could fix my issues.
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November 17th 09, 12:15 AM
posted to microsoft.public.windows.vista.networking_sharing
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Limited connectivity after failed un-install of Norton 360
Thank you for the update.
-- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Peter Smithson" wrote in message ... On Nov 16, 2:20 pm, "Bob Lin \(MS-MVP\)" wrote: You may want to use Norton removal tool to uninstall Norton. This post may help. Bob - you were dead right. I managed to find that tool later when I had time to do some more searching and now the laptop can access the network. Just got to sort out the malware that's got onto it now! Thanks. Peter.
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November 17th 09, 12:15 AM
posted to microsoft.public.windows.vista.networking_sharing
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Limited connectivity after failed un-install of Norton 360
Thank you for the update.
-- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Peter Smithson" wrote in message ... On Nov 16, 2:20 pm, "Bob Lin \(MS-MVP\)" wrote: You may want to use Norton removal tool to uninstall Norton. This post may help. Bob - you were dead right. I managed to find that tool later when I had time to do some more searching and now the laptop can access the network. Just got to sort out the malware that's got onto it now! Thanks. Peter.
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