Windows XP Home Lockup & shutdown problem.

**Questor[_2_]**

No problem. I see your post in the other NG now. It should net some
responses.

Q

---
Thanks Questor I use Vista so had inadvertendly placed question in Vista
forum.

"Questor" wrote in message
...
---
A friend who has Windows XP Home running on his machine has had
several problems in the past week with lockups and not shutting down.
He has run Chkdsk and no errors were found. He ran his virus checker
( Avast ) and again no errors were found. He used the Restore program
and successfully restored his computer which resulted in the lockups
while running from occurring again, but his computer will now not
shutdown. He reverts to shutting it down manually, which I explained
can cause more problems.
I told him he should have tried the safe mode option to restart in
the last good configuration first but at that point he had already
used Restore. I have e-mailed him the Microsoft article:
http://support.microsoft.com/default.aspx/kb/308029.
Is there any other things he could try?
I will attempt to try and help him today and any constructive
instruction would be appreciated.

There are several good ideas here, but you might want to ask this
question in the XP newsgroup also:

microsoft.public.windowsxp.perform_maintain

Questor

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