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Unknown error message in Windows Mail



 
 
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  #1 (permalink)  
Old November 20th 09, 02:37 PM posted to microsoft.public.windows.vista.mail
Marilyne
external usenet poster
 
Posts: 6
Default Unknown error message in Windows Mail

I am getting this message trying to send out messages,

An unknown error has occurred. Subject 'That was fun', Account:
'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
Secure(SSL): Yes, Error Number: 0x800CCC0B
--

How do I fix this soon.
MEricksen
  #2 (permalink)  
Old November 20th 09, 06:11 PM posted to microsoft.public.windows.vista.mail
Gary VanderMolen \(MS MVP\)
external usenet poster
 
Posts: 107
Default Unknown error message in Windows Mail

Your mail account settings are correct.
"Unknown error" is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained he
http://thundercloud.net/infoave/tuto...ning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Marilyne" wrote in message ...
I am getting this message trying to send out messages,

An unknown error has occurred. Subject 'That was fun', Account:
'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
Secure(SSL): Yes, Error Number: 0x800CCC0B
--

How do I fix this soon.
MEricksen

  #3 (permalink)  
Old November 21st 09, 03:29 AM posted to microsoft.public.windows.vista.mail
Martin Beaulieu
external usenet poster
 
Posts: 1
Default Unknown error message in Windows Mail


"Marilyne" wrote in message
...
I am getting this message trying to send out messages,

An unknown error has occurred. Subject 'That was fun', Account:
'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
Secure(SSL): Yes, Error Number: 0x800CCC0B
--

How do I fix this soon.
MEricksen


  #4 (permalink)  
Old November 21st 09, 05:59 PM posted to microsoft.public.windows.vista.mail
Marilyne
external usenet poster
 
Posts: 6
Default Unknown error message in Windows Mail

I use Webroot and having been trying to find where to adjust the anitviruse
program. I have not found the spot yet.
--
MEricksen


"Gary VanderMolen (MS MVP)" wrote:

Your mail account settings are correct.
"Unknown error" is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained he
http://thundercloud.net/infoave/tuto...ning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Marilyne" wrote in message ...
I am getting this message trying to send out messages,

An unknown error has occurred. Subject 'That was fun', Account:
'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
Secure(SSL): Yes, Error Number: 0x800CCC0B
--

How do I fix this soon.
MEricksen

.

  #5 (permalink)  
Old November 21st 09, 06:54 PM posted to microsoft.public.windows.vista.mail
Marilyne
external usenet poster
 
Posts: 6
Default Unknown error message in Windows Mail

Added note on Webroot it is setup to just scan email attachments only I
think. Also, I checked my sent folder and the last message sent successfully
was Monday th 16th.
--
MEricksen


"Marilyne" wrote:

I use Webroot and having been trying to find where to adjust the anitviruse
program. I have not found the spot yet.
--
MEricksen


"Gary VanderMolen (MS MVP)" wrote:

Your mail account settings are correct.
"Unknown error" is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained he
http://thundercloud.net/infoave/tuto...ning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Marilyne" wrote in message ...
I am getting this message trying to send out messages,

An unknown error has occurred. Subject 'That was fun', Account:
'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
Secure(SSL): Yes, Error Number: 0x800CCC0B
--

How do I fix this soon.
MEricksen

.

  #6 (permalink)  
Old November 22nd 09, 12:08 AM posted to microsoft.public.windows.vista.mail
Gary VanderMolen \(MVP\)
external usenet poster
 
Posts: 941
Default Unknown error message in Windows Mail

I suggest you do a trial uninstall of Webroot, reboot, then try
your Windows Mail again. If no change, you can reinstall Webroot,
or even better, the new Microsoft antivirus:
http://www.microsoft.com/security_essentials/

It's 100% compatible!

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Marilyne" wrote in message ...
Added note on Webroot it is setup to just scan email attachments only I
think. Also, I checked my sent folder and the last message sent successfully
was Monday th 16th.
--
MEricksen


"Marilyne" wrote:

I use Webroot and having been trying to find where to adjust the anitviruse
program. I have not found the spot yet.
--
MEricksen


"Gary VanderMolen (MS MVP)" wrote:

Your mail account settings are correct.
"Unknown error" is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained he
http://thundercloud.net/infoave/tuto...ning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Marilyne" wrote in message ...
I am getting this message trying to send out messages,

An unknown error has occurred. Subject 'That was fun', Account:
'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
Secure(SSL): Yes, Error Number: 0x800CCC0B
--

How do I fix this soon.
MEricksen
.

  #7 (permalink)  
Old September 7th 10, 09:49 PM posted to microsoft.public.windows.vista.mail
uky
external usenet poster
 
Posts: 2
Default Unknown error message in Windows Mail

I'm having the same issue as Marilyne even though it is over a year later. I
want to disable the mail scan on the email antivirus program but I don't know
how to do this. I'm using Avira. Please help.
Sep 7/10

"Gary VanderMolen (MS MVP)" wrote:

Your mail account settings are correct.
"Unknown error" is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained he
http://thundercloud.net/infoave/tuto...ning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Marilyne" wrote in message ...
I am getting this message trying to send out messages,

An unknown error has occurred. Subject 'That was fun', Account:
'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
Secure(SSL): Yes, Error Number: 0x800CCC0B
--

How do I fix this soon.
MEricksen

.

  #8 (permalink)  
Old September 8th 10, 05:21 AM posted to microsoft.public.windows.vista.mail
Gary VanderMolen
external usenet poster
 
Posts: 27,650
Default Unknown error message in Windows Mail

Since I don't have Avira, I can't tell you the exact steps you need to
take in order to disable its email scanning. Try this:
Uninstall Avira, reboot, then try your Windows Mail again. If the
problem is fixed, download and install a free antivirus that is 100%
compatible:
http://www.microsoft.com/security_essentials

Gary VanderMolen, Microsoft MVP (Mail)
------------------------------------------------------

"uky" wrote in message ...

I'm having the same issue as Marilyne even though it is over a year later. I
want to disable the mail scan on the email antivirus program but I don't know
how to do this. I'm using Avira. Please help.
Sep 7/10

"Gary VanderMolen (MS MVP)" wrote:

Your mail account settings are correct.
"Unknown error" is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained he
http://thundercloud.net/infoave/tuto...ning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Marilyne" wrote in message ...
I am getting this message trying to send out messages,

An unknown error has occurred. Subject 'That was fun', Account:
'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
Secure(SSL): Yes, Error Number: 0x800CCC0B
--

How do I fix this soon.
MEricksen


 




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