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| Email and Windows Vista All issues relating to email and email software using Windows Vista. (microsoft.public.windows.vista.mail) |
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I am getting this message trying to send out messages,
An unknown error has occurred. Subject 'That was fun', Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0B -- How do I fix this soon. MEricksen |
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Your mail account settings are correct.
"Unknown error" is usually caused by interference from an antivirus program. Which antivirus are you running? As a minimum, email scanning in the antivirus should be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. Email scanning in any antivirus should be disabled, for reasons explained he http://thundercloud.net/infoave/tuto...ning/index.htm If no improvement after disabling email scanning, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly intrusive antivirus programs: http://download.live.com/wlmail -- Gary VanderMolen, Microsoft MVP (Mail) http://mvp.support.microsoft.com/def...le/vandermolen "Marilyne" wrote in message ... I am getting this message trying to send out messages, An unknown error has occurred. Subject 'That was fun', Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0B -- How do I fix this soon. MEricksen |
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"Marilyne" wrote in message ... I am getting this message trying to send out messages, An unknown error has occurred. Subject 'That was fun', Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0B -- How do I fix this soon. MEricksen |
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I use Webroot and having been trying to find where to adjust the anitviruse
program. I have not found the spot yet. -- MEricksen "Gary VanderMolen (MS MVP)" wrote: Your mail account settings are correct. "Unknown error" is usually caused by interference from an antivirus program. Which antivirus are you running? As a minimum, email scanning in the antivirus should be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. Email scanning in any antivirus should be disabled, for reasons explained he http://thundercloud.net/infoave/tuto...ning/index.htm If no improvement after disabling email scanning, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly intrusive antivirus programs: http://download.live.com/wlmail -- Gary VanderMolen, Microsoft MVP (Mail) http://mvp.support.microsoft.com/def...le/vandermolen "Marilyne" wrote in message ... I am getting this message trying to send out messages, An unknown error has occurred. Subject 'That was fun', Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0B -- How do I fix this soon. MEricksen . |
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Added note on Webroot it is setup to just scan email attachments only I
think. Also, I checked my sent folder and the last message sent successfully was Monday th 16th. -- MEricksen "Marilyne" wrote: I use Webroot and having been trying to find where to adjust the anitviruse program. I have not found the spot yet. -- MEricksen "Gary VanderMolen (MS MVP)" wrote: Your mail account settings are correct. "Unknown error" is usually caused by interference from an antivirus program. Which antivirus are you running? As a minimum, email scanning in the antivirus should be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. Email scanning in any antivirus should be disabled, for reasons explained he http://thundercloud.net/infoave/tuto...ning/index.htm If no improvement after disabling email scanning, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly intrusive antivirus programs: http://download.live.com/wlmail -- Gary VanderMolen, Microsoft MVP (Mail) http://mvp.support.microsoft.com/def...le/vandermolen "Marilyne" wrote in message ... I am getting this message trying to send out messages, An unknown error has occurred. Subject 'That was fun', Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0B -- How do I fix this soon. MEricksen . |
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I suggest you do a trial uninstall of Webroot, reboot, then try
your Windows Mail again. If no change, you can reinstall Webroot, or even better, the new Microsoft antivirus: http://www.microsoft.com/security_essentials/ It's 100% compatible! -- Gary VanderMolen, Microsoft MVP (Mail) http://mvp.support.microsoft.com/def...le/vandermolen "Marilyne" wrote in message ... Added note on Webroot it is setup to just scan email attachments only I think. Also, I checked my sent folder and the last message sent successfully was Monday th 16th. -- MEricksen "Marilyne" wrote: I use Webroot and having been trying to find where to adjust the anitviruse program. I have not found the spot yet. -- MEricksen "Gary VanderMolen (MS MVP)" wrote: Your mail account settings are correct. "Unknown error" is usually caused by interference from an antivirus program. Which antivirus are you running? As a minimum, email scanning in the antivirus should be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. Email scanning in any antivirus should be disabled, for reasons explained he http://thundercloud.net/infoave/tuto...ning/index.htm If no improvement after disabling email scanning, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly intrusive antivirus programs: http://download.live.com/wlmail -- Gary VanderMolen, Microsoft MVP (Mail) http://mvp.support.microsoft.com/def...le/vandermolen "Marilyne" wrote in message ... I am getting this message trying to send out messages, An unknown error has occurred. Subject 'That was fun', Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0B -- How do I fix this soon. MEricksen . |
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I'm having the same issue as Marilyne even though it is over a year later. I
want to disable the mail scan on the email antivirus program but I don't know how to do this. I'm using Avira. Please help. Sep 7/10 "Gary VanderMolen (MS MVP)" wrote: Your mail account settings are correct. "Unknown error" is usually caused by interference from an antivirus program. Which antivirus are you running? As a minimum, email scanning in the antivirus should be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. Email scanning in any antivirus should be disabled, for reasons explained he http://thundercloud.net/infoave/tuto...ning/index.htm If no improvement after disabling email scanning, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly intrusive antivirus programs: http://download.live.com/wlmail -- Gary VanderMolen, Microsoft MVP (Mail) http://mvp.support.microsoft.com/def...le/vandermolen "Marilyne" wrote in message ... I am getting this message trying to send out messages, An unknown error has occurred. Subject 'That was fun', Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0B -- How do I fix this soon. MEricksen . |
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Since I don't have Avira, I can't tell you the exact steps you need to
take in order to disable its email scanning. Try this: Uninstall Avira, reboot, then try your Windows Mail again. If the problem is fixed, download and install a free antivirus that is 100% compatible: http://www.microsoft.com/security_essentials Gary VanderMolen, Microsoft MVP (Mail) ------------------------------------------------------ "uky" wrote in message ... I'm having the same issue as Marilyne even though it is over a year later. I want to disable the mail scan on the email antivirus program but I don't know how to do this. I'm using Avira. Please help. Sep 7/10 "Gary VanderMolen (MS MVP)" wrote: Your mail account settings are correct. "Unknown error" is usually caused by interference from an antivirus program. Which antivirus are you running? As a minimum, email scanning in the antivirus should be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. Email scanning in any antivirus should be disabled, for reasons explained he http://thundercloud.net/infoave/tuto...ning/index.htm If no improvement after disabling email scanning, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly intrusive antivirus programs: http://download.live.com/wlmail -- Gary VanderMolen, Microsoft MVP (Mail) http://mvp.support.microsoft.com/def...le/vandermolen "Marilyne" wrote in message ... I am getting this message trying to send out messages, An unknown error has occurred. Subject 'That was fun', Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0B -- How do I fix this soon. MEricksen |