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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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December 31st 09, 02:51 AM
posted to microsoft.public.windows.vista.print_fax_scan
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Unable to create print object
I recently purchased a Lexmark Pro700 Series All-in-One Wi-Fi printer. I set
it up on my network without much difficulty. I then loaded the printer drivers onto two Dell Insprions (one laptop operating VISTA, one desk top operating Windows 7) without difficulty. I then was able to load it up on a HP Laptop (operating Xp) and they all connected and was able to print. HOWEVER, I attempted to load it onto a Dell 1737, operating with VISTA Home Premium, service pack-2 and x86 system type. Everything seems to load but the drivers. The Wi-Fi is able to capture the printer, but after the drivers are installing, I receive the message, "Failed to create print object Lexmark Pro700 Series (Network). Print drivers are unknown (1797)" If I try to activate the program for the Lexmark printer on my menu (after install) I get the message, "Print driver are not recognized (0x00000002)." I have uninstalled all of the files and reinstalled using the printer cable, without success. I have downloaded all applicable updates from Lexmark, again without success. I tried to install in safe mode and received an error message that there was a problem with the spooler service. I was online with the Lexmark help desk and the person remoted into the computer, again, no success. The individual stated that a higher level technician would have to help. It has been 24 hours and they have not contacted me. I am at a lost. Does anyone have any suggestions short of buying another printer (and possibly having the same problems)? -- At Your Service 
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January 3rd 10, 02:39 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Unable to create print object
"JohnBoy" wrote in message ... I recently purchased a Lexmark Pro700 Series All-in-One Wi-Fi printer. I set it up on my network without much difficulty. I then loaded the printer drivers onto two Dell Insprions (one laptop operating VISTA, one desk top operating Windows 7) without difficulty. I then was able to load it up on a HP Laptop (operating Xp) and they all connected and was able to print. HOWEVER, I attempted to load it onto a Dell 1737, operating with VISTA Home Premium, service pack-2 and x86 system type. Everything seems to load but the drivers. The Wi-Fi is able to capture the printer, but after the drivers are installing, I receive the message, "Failed to create print object Lexmark Pro700 Series (Network). Print drivers are unknown (1797)" If I try to activate the program for the Lexmark printer on my menu (after install) I get the message, "Print driver are not recognized (0x00000002)." I have uninstalled all of the files and reinstalled using the printer cable, without success. I have downloaded all applicable updates from Lexmark, again without success. I tried to install in safe mode and received an error message that there was a problem with the spooler service. I was online with the Lexmark help desk and the person remoted into the computer, again, no success. The individual stated that a higher level technician would have to help. It has been 24 hours and they have not contacted me. I am at a lost. Does anyone have any suggestions short of buying another printer (and possibly having the same problems)? -- At Your Service Obviously, Dell 1737 is the issue.
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January 3rd 10, 02:39 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Unable to create print object
"JohnBoy" wrote in message ... I recently purchased a Lexmark Pro700 Series All-in-One Wi-Fi printer. I set it up on my network without much difficulty. I then loaded the printer drivers onto two Dell Insprions (one laptop operating VISTA, one desk top operating Windows 7) without difficulty. I then was able to load it up on a HP Laptop (operating Xp) and they all connected and was able to print. HOWEVER, I attempted to load it onto a Dell 1737, operating with VISTA Home Premium, service pack-2 and x86 system type. Everything seems to load but the drivers. The Wi-Fi is able to capture the printer, but after the drivers are installing, I receive the message, "Failed to create print object Lexmark Pro700 Series (Network). Print drivers are unknown (1797)" If I try to activate the program for the Lexmark printer on my menu (after install) I get the message, "Print driver are not recognized (0x00000002)." I have uninstalled all of the files and reinstalled using the printer cable, without success. I have downloaded all applicable updates from Lexmark, again without success. I tried to install in safe mode and received an error message that there was a problem with the spooler service. I was online with the Lexmark help desk and the person remoted into the computer, again, no success. The individual stated that a higher level technician would have to help. It has been 24 hours and they have not contacted me. I am at a lost. Does anyone have any suggestions short of buying another printer (and possibly having the same problems)? -- At Your Service Obviously, Dell 1737 is the issue.
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