IE would be the engine used to run Windows Mail,
so, yes, I suspect the same reason for both
problems.

WM stores emails as .eml files, not as MHTML or MHT.
The difference is subtle. .EML files will not run in IE.
You can save emails manually as either extension and
even as plain .txt.

Here is what I would do, if I had the problem.

1) If anti-virus email scanning is turned on - look for this
heading:
FIRST:
Antivirus and other Security Programs with Windows Mail
'Windows Mail problems - Vista Forums'
(http://www.vistax64.com/tutorials/62...-problems.html)


2) Backup all existing emails/information in that user's
WM account.

You can do it all manually, see Problem 2 - Look for
this heading:
Problem 2:
How to Backup and Reset Windows Mail
'Windows Mail problems - Vista Forums'
(http://www.vistax64.com/tutorials/62...-problems.html)

Or you could use this freeware program:
Windows Mail Backup Free - StaticBackup Inc.:
'Windows Mail Backup Free - StaticBackup Inc.'
(http://www.staticbackup.com/windows-mail-backup-free/)

3) Then make a new user account.

User Account - Create - Vista Forums:
'User Account - Create - Vista Forums'
(http://www.vistax64.com/tutorials/93...nt-create.html)

If you verify everything works in WM correctly, you
might want to delete the old account.

User Account - Delete - Vista Forums:
'User Account - Delete - Vista Forums'
(http://tinyurl.com/ye7h66m)[11]=User Accounts





Softie;1646748 Wrote:
What is the real problem? Is it a problem with WM
not displaying emails properly for one user? Or are
these emails you want to save as MHT files and
you have the problem from one user account?

Hi VistaRookie!

First of them: WinMail isn't able to display content of mails in one
user
account / profile anymore.

During my way to find the reason I notice that IE8 also have trouble
to
display *.mhtml files. (I suppose exactly the same reason for both
problems.)


--
VistaRookie

10% of my brain lives with me. The other 90% can be found
he
'*Google*' (http://www.google.com)
Posted via http://www.vistaheads.com

Hi VistaRookie!

Thank you for your efforts!

Unfortunately I'm looking for the reason, not for a work-around (like
creating new accounts/profiles), so it was in vain. (But may be helpful for
others.)

The mail store isn't a problem, it's IMAP. I want to know the reason.

The creation of a whole user profile would be much more effort than fault
searching.

(And perhaps the reason can happen once more - i.e. if it was a virus after
all.)


IE would be the engine used to run Windows Mail,
so, yes, I suspect the same reason for both
problems.

WM stores emails as .eml files, not as MHTML or MHT.
The difference is subtle. .EML files will not run in IE.
You can save emails manually as either extension and
even as plain .txt.

Yes subtle!

By the way: IE failing with *.eml seems to be only an extention issue. If
you rename WinMails *.eml to *.mhtml IE8 shows up the content of the mail as
WinMail does.

No wonder: all of them (*.mht, *.mhtml, and *.eml) is natively a bare text
content (just in "MHTML" format).


Here is what I would do, if I had the problem.

1) If anti-virus email scanning is turned on - look for this
heading:
FIRST:

Of course: I'd deinstalled anti virus first (because possible interfering is
well known). Thanks anyway for this hint.

Alright.

When you receive/create a new HTML email, exactly what
is displayed in WM? What does it look like? Are you using
the preview pane? Or do you click the individual email and
open it?

You've probably looked at settings and since I don't know
what you are seeing, just verify to me that you are setup
as follows. International settings can vary - depends on
your Country. Check those settings against a good
account and make them the same, if different.

Tools-Options-Send Tab-Mail Sending Format.
Should say quoted printable - nothing else checked off.
(except send pictures with messages, maybe).

Send Tab, also. Check International settings button.
Mine (USA) is set at Western European(ISO)

Read Tab. Check International settings button.
The default for mine is Western European (Windows).

Security Tab. Put the check mark in...
Internet zone (Less secure, but more functional)

Those are the only settings I am aware of that might
cause display problems.


Softie;1646925 Wrote:
Hi VistaRookie!

Thank you for your efforts!

Unfortunately I'm looking for the reason, not for a work-around (like
creating new accounts/profiles), so it was in vain. (But may be helpful
for
others.)

The mail store isn't a problem, it's IMAP. I want to know the reason.

The creation of a whole user profile would be much more effort than
fault
searching.

(And perhaps the reason can happen once more - i.e. if it was a virus
after
all.)


IE would be the engine used to run Windows Mail,
so, yes, I suspect the same reason for both
problems.

WM stores emails as .eml files, not as MHTML or MHT.
The difference is subtle. .EML files will not run in IE.
You can save emails manually as either extension and
even as plain .txt.

Yes subtle!

By the way: IE failing with *.eml seems to be only an extention issue.
If
you rename WinMails *.eml to *.mhtml IE8 shows up the content of the
mail as
WinMail does.

No wonder: all of them (*.mht, *.mhtml, and *.eml) is natively a bare
text
content (just in "MHTML" format).


Here is what I would do, if I had the problem.

1) If anti-virus email scanning is turned on - look for this
heading:
FIRST:

Of course: I'd deinstalled anti virus first (because possible
interfering is
well known). Thanks anyway for this hint.


--
VistaRookie

10% of my brain lives with me. The other 90% can be found
he
'*Google*' (http://www.google.com)
Posted via http://www.vistaheads.com

But this can be an indirect idea!

Is there any other technique to handle files than with extentions in Windows
/ IE?
May some kind of general "protocol" setting for MHTML content, like MIME
heders?


(But now I suppose it will be a virus/malware. A second PC now has same
behaviour.)



WM stores emails as .eml files, not as MHTML or MHT.
The difference is subtle. .EML files will not run in IE.
You can save emails manually as either extension and
even as plain .txt.

Yes subtle!

By the way: IE failing with *.eml seems to be only an extention issue. If
you rename WinMails *.eml to *.mhtml IE8 shows up the content of the mail as
WinMail does.

No wonder: all of them (*.mht, *.mhtml, and *.eml) is natively a bare text
content (just in "MHTML" format).

Wouldn't know answers to your questions.

Malware is outside the scope of this forum, but...

'online anti-virus scans - Google Search' (http://tinyurl.com/yeljuy3)

Also, install Malwarebytes' Anti-Malware.
Then update it. Then Perform full scan.
'Malwarebytes.org' (http://www.malwarebytes.org/mbam.php)



Softie;1647031 Wrote:
But this can be an indirect idea!

Is there any other technique to handle files than with extentions in
Windows
/ IE?
May some kind of general "protocol" setting for MHTML content, like
MIME
heders?


(But now I suppose it will be a virus/malware. A second PC now has
same
behaviour.)



WM stores emails as .eml files, not as MHTML or MHT.
The difference is subtle. .EML files will not run in IE.
You can save emails manually as either extension and
even as plain .txt.

Yes subtle!

By the way: IE failing with *.eml seems to be only an extention
issue. If
you rename WinMails *.eml to *.mhtml IE8 shows up the content of the
mail as
WinMail does.

No wonder: all of them (*.mht, *.mhtml, and *.eml) is natively a bare
text
content (just in "MHTML" format).


--
VistaRookie

10% of my brain lives with me. The other 90% can be found
he
'*Google*' (http://www.google.com)
Posted via http://www.vistaheads.com

It was previously established that the problem exists after the attachment
is saved as a file, so it should be pursued as an IE problem.


"VistaRookie" wrote in
message ...

What is the real problem? Is it a problem with WM
not displaying emails properly for one user? Or are
these emails you want to save as MHT files and
you have the problem from one user account?

Softie;1646703 Wrote:
Just a suggestion. Open it up in Notepad or other
text editor and see if you can spot some major
difference in the HTML source code. If you don't
have enough experience to spot bad HTML code
visually, you can use a good MHT file that
works and compare it to one from that account
that is giving you problems.

Thanks for the idea - but all of my tested *.mht(ml) files are ok.
(They can
be opened at other user profiles, or at other PCs.) No problem of
specific
content. Even empty files are affected.


--
VistaRookie

10% of my brain lives with me. The other 90% can be found
he
'*Google*' (http://www.google.com)
Posted via http://www.vistaheads.com

The information you provided previously might be misleading. I cannot be
sure of important details.

You seem to say that if an attachment is sent to multiple recipients, that
the exact same attachment works for some but not all. If that is not correct
then your information is not accurate and if it were accurate then I would
have suggested a likely cause.

I know that MHTML content cannot be shown if the file name has characters
that MHTML does not like but that would be valid for files in general. That
can cause a confusing problem. You have not described the problem in a
manner that indicates that that is the cause, but it might be the cause if
you have not accurately described the problem.

There is something called file associations; there might be a problem with
the way MHTML is associated with IE.

There might be an add-in causing problems, but I think that was already
suggested.

I think the most critical diagnostic is to ensure that the exact same file
causes the problem for some users but not all users, but you must be sure
that the file is the exact same file. Assumptions of similiarity can totally
prevent accurate diagnosis.


"Softie" wrote in message
...
But this can be an indirect idea!

Is there any other technique to handle files than with extentions in
Windows
/ IE?
May some kind of general "protocol" setting for MHTML content, like MIME
heders?


(But now I suppose it will be a virus/malware. A second PC now has same
behaviour.)



WM stores emails as .eml files, not as MHTML or MHT.
The difference is subtle. .EML files will not run in IE.
You can save emails manually as either extension and
even as plain .txt.

Yes subtle!

By the way: IE failing with *.eml seems to be only an extention issue. If
you rename WinMails *.eml to *.mhtml IE8 shows up the content of the mail
as
WinMail does.

No wonder: all of them (*.mht, *.mhtml, and *.eml) is natively a bare
text
content (just in "MHTML" format).

Hi Sam....

I think you realize by now, that it is not an attachment
that is being opened, rather an email. And it does not
work in WM - in one particular account. And as of the
last post by OP, now a second user account has the
same problem.

OP has thoughts that it might be a virus - so after an
online scan is performed and a malware remover is run,
OP has to come back and discuss exactly what is seen
when a new email is opened. And if the settings I
posted are correct.


Sam Hobbs;1647084 Wrote:
It was previously established that the problem exists after the
attachment is saved as a file, so it should be pursued as an IE
problem.


"VistaRookie" wrote
in
message ...

What is the real problem? Is it a problem with WM
not displaying emails properly for one user? Or are
these emails you want to save as MHT files and
you have the problem from one user account?

Softie;1646703 Wrote:
Just a suggestion. Open it up in Notepad or other
text editor and see if you can spot some major
difference in the HTML source code. If you don't
have enough experience to spot bad HTML code
visually, you can use a good MHT file that
works and compare it to one from that account
that is giving you problems.

Thanks for the idea - but all of my tested *.mht(ml) files are ok.
(They can
be opened at other user profiles, or at other PCs.) No problem of
specific
content. Even empty files are affected.


--
VistaRookie

10% of my brain lives with me. The other 90% can be found
he
'*Google*' ('Google' (http://www.google.com))
Posted via http://www.vistaheads.com



--
VistaRookie

10% of my brain lives with me. The other 90% can be found
he
'*Google*' (http://www.google.com)
Posted via http://www.vistaheads.com

No, I don't realize that. It might be, but it is very unclear to me whether
it is an attachment. I think the best indication that it is an IE problem is
that Softie said "If I start IE8 without add-ons by right click, I'm able to
display the problematic *.mhtml files."

I truly don't understand how a MHTML file is a message, not an attachment,
and not saved to disk. A HTML format message is usually "Content-Type:
text/html".



"VistaRookie" wrote in
message ...

Hi Sam....

I think you realize by now, that it is not an attachment
that is being opened, rather an email. And it does not
work in WM - in one particular account. And as of the
last post by OP, now a second user account has the
same problem.

OP has thoughts that it might be a virus - so after an
online scan is performed and a malware remover is run,
OP has to come back and discuss exactly what is seen
when a new email is opened. And if the settings I
posted are correct.


Sam Hobbs;1647084 Wrote:
It was previously established that the problem exists after the
attachment is saved as a file, so it should be pursued as an IE
problem.


"VistaRookie" wrote
in
message ...

What is the real problem? Is it a problem with WM
not displaying emails properly for one user? Or are
these emails you want to save as MHT files and
you have the problem from one user account?

Softie;1646703 Wrote:
Just a suggestion. Open it up in Notepad or other
text editor and see if you can spot some major
difference in the HTML source code. If you don't
have enough experience to spot bad HTML code
visually, you can use a good MHT file that
works and compare it to one from that account
that is giving you problems.

Thanks for the idea - but all of my tested *.mht(ml) files are ok.
(They can
be opened at other user profiles, or at other PCs.) No problem of
specific
content. Even empty files are affected.


--
VistaRookie

10% of my brain lives with me. The other 90% can be found
he
'*Google*' ('Google' (http://www.google.com))
Posted via http://www.vistaheads.com



--
VistaRookie

10% of my brain lives with me. The other 90% can be found
he
'*Google*' (http://www.google.com)
Posted via http://www.vistaheads.com

I realize this has gone viral but if you go back, I asked
Softie, what is the real problem...

The reply is "emails."



What is the real problem? Is it a problem with WM
not displaying emails properly for one user? Or are
these emails you want to save as MHT files and
you have the problem from one user account?

Hi VistaRookie!

First of them: WinMail isn't able to display content of mails in one
user
account / profile anymore.

During my way to find the reason I notice that IE8 also have trouble to

display *.mhtml files. (I suppose exactly the same reason for both
problems.)


Sam Hobbs;1647195 Wrote:
No, I don't realize that. It might be, but it is very unclear to me
whether it is an attachment. I think the best indication that it is an
IE problem is that Softie said "If I start IE8 without add-ons by right
click, I'm able to display the problematic *.mhtml files."

I truly don't understand how a MHTML file is a message, not an
attachment,
and not saved to disk. A HTML format message is usually "Content-Type:
text/html".



"VistaRookie" wrote
in
message ...

Hi Sam....

I think you realize by now, that it is not an attachment
that is being opened, rather an email. And it does not
work in WM - in one particular account. And as of the
last post by OP, now a second user account has the
same problem.

OP has thoughts that it might be a virus - so after an
online scan is performed and a malware remover is run,
OP has to come back and discuss exactly what is seen
when a new email is opened. And if the settings I
posted are correct.


Sam Hobbs;1647084 Wrote:
It was previously established that the problem exists after the
attachment is saved as a file, so it should be pursued as an IE
problem.


"VistaRookie"
wrote
in
message ...

What is the real problem? Is it a problem with WM
not displaying emails properly for one user? Or are
these emails you want to save as MHT files and
you have the problem from one user account?

Softie;1646703 Wrote:
Just a suggestion. Open it up in Notepad or other
text editor and see if you can spot some major
difference in the HTML source code. If you don't
have enough experience to spot bad HTML code
visually, you can use a good MHT file that
works and compare it to one from that account
that is giving you problems.

Thanks for the idea - but all of my tested *.mht(ml) files are
ok.
(They can
be opened at other user profiles, or at other PCs.) No problem
of
specific
content. Even empty files are affected.


--
VistaRookie

10% of my brain lives with me. The other 90% can be found
he
'*Google*' ('Google' ('Google' (http://www.google.com)))
Posted via http://www.vistaheads.com



--
VistaRookie

10% of my brain lives with me. The other 90% can be found
he
'*Google*' ('Google' (http://www.google.com))
Posted via http://www.vistaheads.com



--
VistaRookie

10% of my brain lives with me. The other 90% can be found
he
'*Google*' (http://www.google.com)
Posted via http://www.vistaheads.com