I fixed those items and now I get a message that I need to log onto my acct
with a user name and password. I put in what I thought was right and it
isn't.

"pixiechick" wrote:

I haven't been able to send emails for months. My internet provider and
router has been checked and everything is ok on those ends.

Here is my error message and it is the same for anyone I try to send to.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject 'test',
Account: 'pop-server.neo.rr.com (1)', Server: 'smtp-server.neo.rr.com',
Protocol: SMTP, Server Response: '530 Authentication is required before
sending [R0107005]', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78

First, test your password by logging in to your webmail:
https://webmail.neo.rr.com
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained he
http://thundercloud.net/infoave/tuto...ning/index.htm

Incidentally, do not reply to your own post. Always reply to the post whose
contents you want to comment on.

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP Program: http://mvp.support.microsoft.com


"pixiechick" wrote in message news
I fixed those items and now I get a message that I need to log onto my acct
with a user name and password. I put in what I thought was right and it
isn't.

"pixiechick" wrote:

I haven't been able to send emails for months. My internet provider and
router has been checked and everything is ok on those ends.

Here is my error message and it is the same for anyone I try to send to.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject 'test',
Account: 'pop-server.neo.rr.com (1)', Server: 'smtp-server.neo.rr.com',
Protocol: SMTP, Server Response: '530 Authentication is required before
sending [R0107005]', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78