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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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HP 1610 and/or 4315 all in one printers wont complete reinstallprocess
Hi,
I tried to reinstall all software for the above after following all solutions from HP website. The software installs up to 96% and then hangs there for both printers I do not know what is causing this problem. The printers will still print, but the icon HP printer solution does not detect printer and therefore I cannot scan a document to email or detect ink levels. Has anybody had the same problem and what did you do about it? I think if I reinstalled all vista software cleanly and made a clean boot this would solve problem. This process would be timely and I want to avoid this. Roger |
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HP 1610 and/or 4315 all in one printers wont complete reinstall process
I think I would use the tool on hp site to completely remove HP drivers,
disconnect your printers, reboot the PC, reinstall latest drivers/software from HP site following HP installation procedure, which useually means installing their software only connecting the printer when instructed during the process. "meteore" wrote in message ... Hi, I tried to reinstall all software for the above after following all solutions from HP website. The software installs up to 96% and then hangs there for both printers I do not know what is causing this problem. The printers will still print, but the icon HP printer solution does not detect printer and therefore I cannot scan a document to email or detect ink levels. Has anybody had the same problem and what did you do about it? I think if I reinstalled all vista software cleanly and made a clean boot this would solve problem. This process would be timely and I want to avoid this. Roger |
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HP 1610 and/or 4315 all in one printers wont complete reinstall process
I think I would use the tool on hp site to completely remove HP drivers, disconnect your printers, reboot the PC, reinstall latest drivers/software from HP site following HP installation procedure, which useually means installing their software only connecting the printer when instructed during the process. "meteore" wrote in message ... Hi, I tried to reinstall all software for the above after following all solutions from HP website. The software installs up to 96% and then hangs there for both printers I do not know what is causing this problem. The printers will still print, but the icon HP printer solution does not detect printer and therefore I cannot scan a document to email or detect ink levels. Has anybody had the same problem and what did you do about it? I think if I reinstalled all vista software cleanly and made a clean boot this would solve problem. This process would be timely and I want to avoid this. Roger |
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HP 1610 and/or 4315 all in one printers wont complete reinstallprocess
-I have d\l all software from HP site, followed their instructions, by
using msconfig etc. Same result occurs. Hangs at 96%. Roger |
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HP 1610 and/or 4315 all in one printers wont complete reinstallprocess
-I have d\l all software from HP site, followed their instructions, by
using msconfig etc. Same result occurs. Hangs at 96%. Roger |
|
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HP 1610 and/or 4315 all in one printers wont complete reinstall process
"meteore" wrote in message
... -I have d\l all software from HP site, followed their instructions, by using msconfig etc. Same result occurs. Hangs at 96%. Roger Roger. Try this. Download and save the installation file. After it's done, right click on the file and select "Run as Administrator." At this stage you have nothing to lose. -- "Don't pick a fight with an old man. If he is too old to fight, he'll just kill you." |
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HP 1610 and/or 4315 all in one printers wont complete reinstall process
"meteore" wrote in message
... -I have d\l all software from HP site, followed their instructions, by using msconfig etc. Same result occurs. Hangs at 96%. Roger Roger. Try this. Download and save the installation file. After it's done, right click on the file and select "Run as Administrator." At this stage you have nothing to lose. -- "Don't pick a fight with an old man. If he is too old to fight, he'll just kill you." |
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HP 1610 and/or 4315 all in one printers wont complete reinstallprocess
Problem resolved to my satisfaction. I went to ms config and followed hp instructions and then opened d\l file for about the twentieth time and pressed the remove software and the program started to install software for both printers, even though one of them was closed. By some fluke the programs for both were installed at the same time. The icon now detects both printers. The only thing missing are the other icons which came with the program, which I do not need. I think there is a problem with the HP file software and it needs some more work for Vista... Roger |
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HP 1610 and/or 4315 all in one printers wont complete reinstallprocess
Problem resolved to my satisfaction. I went to ms config and followed hp instructions and then opened d\l file for about the twentieth time and pressed the remove software and the program started to install software for both printers, even though one of them was closed. By some fluke the programs for both were installed at the same time. The icon now detects both printers. The only thing missing are the other icons which came with the program, which I do not need. I think there is a problem with the HP file software and it needs some more work for Vista... Roger |