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Remote Desktop problems - one laptop works the other doesn't
This is strange. I have two nearly identical HP laptops.
Both are the same model, but one (that gives trouble) has some additional hardware (video) features. Both are running Vista Home Premium 64 and have all the updates applied. I am trying to open a RD session on an XP Home Pro machine. One of the HP's works without a hitch. The other one gives up with a "Cannot Connect" message (but, of course, no details about what went wrong.) System logs on the XP and both laptops don't reveal anything that I can find. I tried copying the .rdb file from the one that works to the one that doesn't. That made no difference. The failing laptop can ping the XP system, and file and printer sharing work fine. The user id's on both laptops are the same - the user accounts are set up the same on each. Any ideas how to find the trouble? TIA Jason |
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Remote Desktop problems - one laptop works the other doesn't
It could be the video card. Check this post.
RDC fails because of video card Recently, i updated ATI video drivers to the latest version and Remote Desktop stopped working with exactly the same symptoms. Looks like ... http://www.chicagotech.net/netforums...pic.php?t=4532 -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Jason" wrote in message ... This is strange. I have two nearly identical HP laptops. Both are the same model, but one (that gives trouble) has some additional hardware (video) features. Both are running Vista Home Premium 64 and have all the updates applied. I am trying to open a RD session on an XP Home Pro machine. One of the HP's works without a hitch. The other one gives up with a "Cannot Connect" message (but, of course, no details about what went wrong.) System logs on the XP and both laptops don't reveal anything that I can find. I tried copying the .rdb file from the one that works to the one that doesn't. That made no difference. The failing laptop can ping the XP system, and file and printer sharing work fine. The user id's on both laptops are the same - the user accounts are set up the same on each. Any ideas how to find the trouble? TIA Jason |
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Remote Desktop problems - one laptop works the other doesn't
It could be the video card. Check this post.
RDC fails because of video card Recently, i updated ATI video drivers to the latest version and Remote Desktop stopped working with exactly the same symptoms. Looks like ... http://www.chicagotech.net/netforums...pic.php?t=4532 -- Bob Lin, Microsoft-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Jason" wrote in message ... This is strange. I have two nearly identical HP laptops. Both are the same model, but one (that gives trouble) has some additional hardware (video) features. Both are running Vista Home Premium 64 and have all the updates applied. I am trying to open a RD session on an XP Home Pro machine. One of the HP's works without a hitch. The other one gives up with a "Cannot Connect" message (but, of course, no details about what went wrong.) System logs on the XP and both laptops don't reveal anything that I can find. I tried copying the .rdb file from the one that works to the one that doesn't. That made no difference. The failing laptop can ping the XP system, and file and printer sharing work fine. The user id's on both laptops are the same - the user accounts are set up the same on each. Any ideas how to find the trouble? TIA Jason |
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Remote Desktop problems - one laptop works the other doesn't
In article 9DFDEA9A-DF47-422B-8EE6-CD21745E5614
@microsoft.com, says... It could be the video card. Check this post. RDC fails because of video card Recently, i updated ATI video drivers to the latest version and Remote Desktop stopped working with exactly the same symptoms. Looks like ... http://www.chicagotech.net/netforums...pic.php?t=4532 Both laptops have the same Nvidia graphics chip. The only difference is that the one that cannot connect has more video ram. They both run the same driver, so I don't think that's causing the problem. |
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Remote Desktop problems - one laptop works the other doesn't
Hi
You have to describe your network and how your executing the connection. It might be not a computer issue but rather Network conflict that blocks the connection from the "Bad" computer. May be issue of RDP port etc. Jack (MS, MVP-Networking). "Jason" wrote in message ... This is strange. I have two nearly identical HP laptops. Both are the same model, but one (that gives trouble) has some additional hardware (video) features. Both are running Vista Home Premium 64 and have all the updates applied. I am trying to open a RD session on an XP Home Pro machine. One of the HP's works without a hitch. The other one gives up with a "Cannot Connect" message (but, of course, no details about what went wrong.) System logs on the XP and both laptops don't reveal anything that I can find. I tried copying the .rdb file from the one that works to the one that doesn't. That made no difference. The failing laptop can ping the XP system, and file and printer sharing work fine. The user id's on both laptops are the same - the user accounts are set up the same on each. Any ideas how to find the trouble? TIA Jason |
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Remote Desktop problems - one laptop works the other doesn't
Hi
You have to describe your network and how your executing the connection. It might be not a computer issue but rather Network conflict that blocks the connection from the "Bad" computer. May be issue of RDP port etc. Jack (MS, MVP-Networking). "Jason" wrote in message ... This is strange. I have two nearly identical HP laptops. Both are the same model, but one (that gives trouble) has some additional hardware (video) features. Both are running Vista Home Premium 64 and have all the updates applied. I am trying to open a RD session on an XP Home Pro machine. One of the HP's works without a hitch. The other one gives up with a "Cannot Connect" message (but, of course, no details about what went wrong.) System logs on the XP and both laptops don't reveal anything that I can find. I tried copying the .rdb file from the one that works to the one that doesn't. That made no difference. The failing laptop can ping the XP system, and file and printer sharing work fine. The user id's on both laptops are the same - the user accounts are set up the same on each. Any ideas how to find the trouble? TIA Jason |
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Remote Desktop problems - one laptop works the other doesn't
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Remote Desktop problems - one laptop works the other doesn't
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