Why mention the desktop ; what is the full story ?




On Sat, 20 Mar 2010 14:59:40 -1000, "kana"
wrote:


Yes. I did go to the site and did the download. I am beginning to think I
might have something on my computer. Not on this lap top, but on my desk
top. I stopped using it. Could that be?

"Michael" wrote in message
...
Did you think of going to Dell's driver download section and getting the
drivers for your printer and re-installing them?

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"kana" wrote in message
...
The computer that I am using is a Windows Vista, pack 2. The computer is
a Hewlett Packard, HP Pavilion Slimline. The front of the computer says
NVIDIA and AMD 64. I'm not sure of the driver.

The printer is a Dell 948 all-in-one printer. And, yes, I did talk to
Dell and they informed me that my warranty just expired and that I would
need to pay them $275 in order to diagnose the problem. I did try to look
on the FAQs but could not find anything that could help, as far as I
could tell, whatever that's worth. I did also find a download on the site
but even after the download, the printer didn't work. The printer is two
years old.

Hopefully that's enough information???



"Shenan Stanley" wrote in message
...
kana wrote:
Why do I need to reinstall my printer every time I turn my computer
on?

Why do you not include any vital information at all with your query?

Operating System (specifically - version, service pack level,
architecture?)
Make/Model of the printer in question?
Version of the drivers you install(ed)?
What the manufacturer of the printer says when you ask them?
If you have even visited the printer manufacturer's web page for advice,
to look through their FAQs and/or download the latest software and/or
drivers?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Michael,
Thank you for your straight forward answer without all the sarcasm. I'll try
it.

"Michael" wrote in message
...
Possibly. Download and run malwarebytes and see what turns up.

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"kana" wrote in message
...
Yes. I did go to the site and did the download. I am beginning to think I
might have something on my computer. Not on this lap top, but on my desk
top. I stopped using it. Could that be?

"Michael" wrote in message
...
Did you think of going to Dell's driver download section and getting the
drivers for your printer and re-installing them?

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"kana" wrote in message
...
The computer that I am using is a Windows Vista, pack 2. The computer
is a Hewlett Packard, HP Pavilion Slimline. The front of the computer
says NVIDIA and AMD 64. I'm not sure of the driver.

The printer is a Dell 948 all-in-one printer. And, yes, I did talk to
Dell and they informed me that my warranty just expired and that I
would need to pay them $275 in order to diagnose the problem. I did try
to look on the FAQs but could not find anything that could help, as far
as I could tell, whatever that's worth. I did also find a download on
the site but even after the download, the printer didn't work. The
printer is two years old.

Hopefully that's enough information???



"Shenan Stanley" wrote in message
...
kana wrote:
Why do I need to reinstall my printer every time I turn my computer
on?

Why do you not include any vital information at all with your query?

Operating System (specifically - version, service pack level,
architecture?)
Make/Model of the printer in question?
Version of the drivers you install(ed)?
What the manufacturer of the printer says when you ask them?
If you have even visited the printer manufacturer's web page for
advice, to look through their FAQs and/or download the latest software
and/or drivers?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Get back to us and let us know how you made out.

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"kana" wrote in message
...
Michael,
Thank you for your straight forward answer without all the sarcasm. I'll
try it.

"Michael" wrote in message
...
Possibly. Download and run malwarebytes and see what turns up.

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"kana" wrote in message
...
Yes. I did go to the site and did the download. I am beginning to think
I might have something on my computer. Not on this lap top, but on my
desk top. I stopped using it. Could that be?

"Michael" wrote in message
...
Did you think of going to Dell's driver download section and getting
the drivers for your printer and re-installing them?

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"kana" wrote in message
...
The computer that I am using is a Windows Vista, pack 2. The computer
is a Hewlett Packard, HP Pavilion Slimline. The front of the computer
says NVIDIA and AMD 64. I'm not sure of the driver.

The printer is a Dell 948 all-in-one printer. And, yes, I did talk to
Dell and they informed me that my warranty just expired and that I
would need to pay them $275 in order to diagnose the problem. I did
try to look on the FAQs but could not find anything that could help,
as far as I could tell, whatever that's worth. I did also find a
download on the site but even after the download, the printer didn't
work. The printer is two years old.

Hopefully that's enough information???



"Shenan Stanley" wrote in message
...
kana wrote:
Why do I need to reinstall my printer every time I turn my computer
on?

Why do you not include any vital information at all with your query?

Operating System (specifically - version, service pack level,
architecture?)
Make/Model of the printer in question?
Version of the drivers you install(ed)?
What the manufacturer of the printer says when you ask them?
If you have even visited the printer manufacturer's web page for
advice, to look through their FAQs and/or download the latest
software and/or drivers?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

I am unable to load the Malwarebytes because my computer is not able to hook
up to the internet. Is there another way to load it on a memory stick and
then load on the computer?
"Michael" wrote in message
...
Get back to us and let us know how you made out.

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"kana" wrote in message
...
Michael,
Thank you for your straight forward answer without all the sarcasm. I'll
try it.

"Michael" wrote in message
...
Possibly. Download and run malwarebytes and see what turns up.

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"kana" wrote in message
...
Yes. I did go to the site and did the download. I am beginning to think
I might have something on my computer. Not on this lap top, but on my
desk top. I stopped using it. Could that be?

"Michael" wrote in message
...
Did you think of going to Dell's driver download section and getting
the drivers for your printer and re-installing them?

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"kana" wrote in message
...
The computer that I am using is a Windows Vista, pack 2. The
computer is a Hewlett Packard, HP Pavilion Slimline. The front of
the computer says NVIDIA and AMD 64. I'm not sure of the driver.

The printer is a Dell 948 all-in-one printer. And, yes, I did talk to
Dell and they informed me that my warranty just expired and that I
would need to pay them $275 in order to diagnose the problem. I did
try to look on the FAQs but could not find anything that could help,
as far as I could tell, whatever that's worth. I did also find a
download on the site but even after the download, the printer didn't
work. The printer is two years old.

Hopefully that's enough information???



"Shenan Stanley" wrote in message
...
kana wrote:
Why do I need to reinstall my printer every time I turn my computer
on?

Why do you not include any vital information at all with your query?

Operating System (specifically - version, service pack level,
architecture?)
Make/Model of the printer in question?
Version of the drivers you install(ed)?
What the manufacturer of the printer says when you ask them?
If you have even visited the printer manufacturer's web page for
advice, to look through their FAQs and/or download the latest
software and/or drivers?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Yes. Take a thumb drive to another computer and download the program to it.
Then you can install it on your computer. If you don't have an internet
connection it won't be able to update to the latest version, but it'll still
work.

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"kana" wrote in message
...
I am unable to load the Malwarebytes because my computer is not able to
hook up to the internet. Is there another way to load it on a memory stick
and then load on the computer?
"Michael" wrote in message
...
Get back to us and let us know how you made out.

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"kana" wrote in message
...
Michael,
Thank you for your straight forward answer without all the sarcasm. I'll
try it.

"Michael" wrote in message
...
Possibly. Download and run malwarebytes and see what turns up.

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"kana" wrote in message
...
Yes. I did go to the site and did the download. I am beginning to
think I might have something on my computer. Not on this lap top, but
on my desk top. I stopped using it. Could that be?

"Michael" wrote in message
...
Did you think of going to Dell's driver download section and getting
the drivers for your printer and re-installing them?

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"kana" wrote in message
...
The computer that I am using is a Windows Vista, pack 2. The
computer is a Hewlett Packard, HP Pavilion Slimline. The front of
the computer says NVIDIA and AMD 64. I'm not sure of the driver.

The printer is a Dell 948 all-in-one printer. And, yes, I did talk
to Dell and they informed me that my warranty just expired and that
I would need to pay them $275 in order to diagnose the problem. I
did try to look on the FAQs but could not find anything that could
help, as far as I could tell, whatever that's worth. I did also find
a download on the site but even after the download, the printer
didn't work. The printer is two years old.

Hopefully that's enough information???



"Shenan Stanley" wrote in message
...
kana wrote:
Why do I need to reinstall my printer every time I turn my
computer
on?

Why do you not include any vital information at all with your
query?

Operating System (specifically - version, service pack level,
architecture?)
Make/Model of the printer in question?
Version of the drivers you install(ed)?
What the manufacturer of the printer says when you ask them?
If you have even visited the printer manufacturer's web page for
advice, to look through their FAQs and/or download the latest
software and/or drivers?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html