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Security and Windows Vista A forum for discussion on security issues with Windows Vista. (microsoft.public.windows.vista.security)

Microsoft Security Essentials - no menu item to open it



 
 
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  #1 (permalink)  
Old April 3rd 10, 05:27 AM posted to microsoft.public.windows.vista.security
Steve
external usenet poster
 
Posts: 474
Default Microsoft Security Essentials - no menu item to open it

I'm using MS Essentials on Vista home premium. Somehow I have lost the menu
item (Start or Control Panel?) to start it. Security Center reports that
Essentials is running, but I cannot start a scan. All attempts at
reinstalling Essentials have failed.

(I used to use AVG, but after an unwanted upgrade to V9, the PC became
unuseable due to AVG processes taking all the processor resources).

What to do now?

Steve.
  #2 (permalink)  
Old April 3rd 10, 06:05 AM posted to microsoft.public.windows.vista.security
Ǝиçεl
external usenet poster
 
Posts: 388
Default Microsoft Security Essentials - no menu item to open it

Hello Steve,

To open a support case, start he
https://support.microsoftsecurityessentials.com/

Support for MSE in these forums:
http://social.answers.microsoft.com/Forums/en-US/category/mse


Ǝиçεl
©¿©¬
-=-
PS
I hope you remove AVG Free Antivirus using this tool:
http://askabouttech.com/how-to-remove-avg-free-antivirus/



"Steve" wrote:

I'm using MS Essentials on Vista home premium. Somehow I have lost the menu
item (Start or Control Panel?) to start it. Security Center reports that
Essentials is running, but I cannot start a scan. All attempts at
reinstalling Essentials have failed.

(I used to use AVG, but after an unwanted upgrade to V9, the PC became
unuseable due to AVG processes taking all the processor resources).

What to do now?

Steve.

  #3 (permalink)  
Old April 3rd 10, 06:05 AM posted to microsoft.public.windows.vista.security
Ǝиçεl
external usenet poster
 
Posts: 388
Default Microsoft Security Essentials - no menu item to open it

Hello Steve,

To open a support case, start he
https://support.microsoftsecurityessentials.com/

Support for MSE in these forums:
http://social.answers.microsoft.com/Forums/en-US/category/mse


Ǝиçεl
©¿©¬
-=-
PS
I hope you remove AVG Free Antivirus using this tool:
http://askabouttech.com/how-to-remove-avg-free-antivirus/



"Steve" wrote:

I'm using MS Essentials on Vista home premium. Somehow I have lost the menu
item (Start or Control Panel?) to start it. Security Center reports that
Essentials is running, but I cannot start a scan. All attempts at
reinstalling Essentials have failed.

(I used to use AVG, but after an unwanted upgrade to V9, the PC became
unuseable due to AVG processes taking all the processor resources).

What to do now?

Steve.

  #4 (permalink)  
Old April 3rd 10, 12:51 PM posted to microsoft.public.windows.vista.security
rhlhamlet
external usenet poster
 
Posts: 43
Default Microsoft Security Essentials - no menu item to open it


Steve;1249794 Wrote:
I'm using MS Essentials on Vista home premium. Somehow I have lost the
menu
item (Start or Control Panel?) to start it. Security Center reports
that
Essentials is running, but I cannot start a scan. All attempts at
reinstalling Essentials have failed.

(I used to use AVG, but after an unwanted upgrade to V9, the PC became
unuseable due to AVG processes taking all the processor resources).

What to do now?

Steve.


Check your taskbar and you should see an icon there, usually bottom
right of your computer. If its there, you can right click and open it
and run your scan from there.


--
rhlhamlet
  #5 (permalink)  
Old April 3rd 10, 12:51 PM posted to microsoft.public.windows.vista.security
rhlhamlet
external usenet poster
 
Posts: 43
Default Microsoft Security Essentials - no menu item to open it


Steve;1249794 Wrote:
I'm using MS Essentials on Vista home premium. Somehow I have lost the
menu
item (Start or Control Panel?) to start it. Security Center reports
that
Essentials is running, but I cannot start a scan. All attempts at
reinstalling Essentials have failed.

(I used to use AVG, but after an unwanted upgrade to V9, the PC became
unuseable due to AVG processes taking all the processor resources).

What to do now?

Steve.


Check your taskbar and you should see an icon there, usually bottom
right of your computer. If its there, you can right click and open it
and run your scan from there.


--
rhlhamlet
 




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