HP Deskjet 935 C
 

I have a HP Deskjet 935C printer which has always worked fine in both Black
and White print and in Color.

Today I wanted to print a color document and it always shows in the preview
as a black and white document (which it is not).

It also prints it as Black and White. Yet , I checked all on the printer and
it is set for Best quality Color and I just cannot figure out why the
preview shows it always in black and white.

I have a newer Epson and it shows and prints it fine in color. So the
document is OK. It is something on the HP printer, but I cannot figure what.

Any ideas?

HP Deskjet 935 C
 

Ritter197 wrote:
I have a HP Deskjet 935C printer which has always worked fine in both
Black and White print and in Color.

Today I wanted to print a color document and it always shows in the
preview as a black and white document (which it is not).

It also prints it as Black and White. Yet , I checked all on the printer
and it is set for Best quality Color and I just cannot figure out why
the preview shows it always in black and white.

I have a newer Epson and it shows and prints it fine in color. So the
document is OK. It is something on the HP printer, but I cannot figure
what.

Any ideas?

In Properties, Advanced, make sure "Print in Grayscale" is deselected.
Also try the Factory Settings button.

--
Joe =o)

HP Deskjet 935 C
 

Ritter197 wrote:
I have a HP Deskjet 935C printer which has always worked fine in both
Black and White print and in Color.

Today I wanted to print a color document and it always shows in the
preview as a black and white document (which it is not).

It also prints it as Black and White. Yet , I checked all on the printer
and it is set for Best quality Color and I just cannot figure out why
the preview shows it always in black and white.

I have a newer Epson and it shows and prints it fine in color. So the
document is OK. It is something on the HP printer, but I cannot figure
what.

Any ideas?

In Properties, Advanced, make sure "Print in Grayscale" is deselected.
Also try the Factory Settings button.

--
Joe =o)

HP Deskjet 935 C
 

I see in the above printer no such option in the Advanced option nor do I
see on the printer a return to factory settings. Sorry.

"Elmo" wrote in message
...
Ritter197 wrote:
I have a HP Deskjet 935C printer which has always worked fine in both
Black and White print and in Color.

Today I wanted to print a color document and it always shows in the
preview as a black and white document (which it is not).

It also prints it as Black and White. Yet , I checked all on the printer
and it is set for Best quality Color and I just cannot figure out why
the preview shows it always in black and white.

I have a newer Epson and it shows and prints it fine in color. So the
document is OK. It is something on the HP printer, but I cannot figure
what.

Any ideas?

In Properties, Advanced, make sure "Print in Grayscale" is deselected.
Also try the Factory Settings button.

--
Joe =o)

HP Deskjet 935 C
 

I see in the above printer no such option in the Advanced option nor do I
see on the printer a return to factory settings. Sorry.

"Elmo" wrote in message
...
Ritter197 wrote:
I have a HP Deskjet 935C printer which has always worked fine in both
Black and White print and in Color.

Today I wanted to print a color document and it always shows in the
preview as a black and white document (which it is not).

It also prints it as Black and White. Yet , I checked all on the printer
and it is set for Best quality Color and I just cannot figure out why
the preview shows it always in black and white.

I have a newer Epson and it shows and prints it fine in color. So the
document is OK. It is something on the HP printer, but I cannot figure
what.

Any ideas?

In Properties, Advanced, make sure "Print in Grayscale" is deselected.
Also try the Factory Settings button.

--
Joe =o)

HP Deskjet 935 C
 

Did you right click on your printer, select properties, and color
management?
"Ritter197" wrote in message
...
I see in the above printer no such option in the Advanced option nor do I
see on the printer a return to factory settings. Sorry.

"Elmo" wrote in message
...
Ritter197 wrote:
I have a HP Deskjet 935C printer which has always worked fine in both
Black and White print and in Color.

Today I wanted to print a color document and it always shows in the
preview as a black and white document (which it is not).

It also prints it as Black and White. Yet , I checked all on the printer
and it is set for Best quality Color and I just cannot figure out why
the preview shows it always in black and white.

I have a newer Epson and it shows and prints it fine in color. So the
document is OK. It is something on the HP printer, but I cannot figure
what.

Any ideas?

In Properties, Advanced, make sure "Print in Grayscale" is deselected.
Also try the Factory Settings button.

--
Joe =o)

HP Deskjet 935 C
 

Did you right click on your printer, select properties, and color
management?
"Ritter197" wrote in message
...
I see in the above printer no such option in the Advanced option nor do I
see on the printer a return to factory settings. Sorry.

"Elmo" wrote in message
...
Ritter197 wrote:
I have a HP Deskjet 935C printer which has always worked fine in both
Black and White print and in Color.

Today I wanted to print a color document and it always shows in the
preview as a black and white document (which it is not).

It also prints it as Black and White. Yet , I checked all on the printer
and it is set for Best quality Color and I just cannot figure out why
the preview shows it always in black and white.

I have a newer Epson and it shows and prints it fine in color. So the
document is OK. It is something on the HP printer, but I cannot figure
what.

Any ideas?

In Properties, Advanced, make sure "Print in Grayscale" is deselected.
Also try the Factory Settings button.

--
Joe =o)

HP Deskjet 935 C
 

perhaps, the color ink
is low.

however, you really
should look for a
solution at the hp
website.

perhaps there is an
update available.

--

db·´¯`·...¸)))º
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- @hotmail.com
~~~~~~~~~~"share the nirvana" - dbZen




"Ritter197" wrote in message ...
I have a HP Deskjet 935C printer which has always worked fine in both Black and White print and in Color.

Today I wanted to print a color document and it always shows in the preview as a black and white document (which it is not).

It also prints it as Black and White. Yet , I checked all on the printer and it is set for Best quality Color and I just cannot
figure out why the preview shows it always in black and white.

I have a newer Epson and it shows and prints it fine in color. So the document is OK. It is something on the HP printer, but I
cannot figure what.

Any ideas?

HP Deskjet 935 C
 

perhaps, the color ink
is low.

however, you really
should look for a
solution at the hp
website.

perhaps there is an
update available.

--

db·´¯`·...¸)))º
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- @hotmail.com
~~~~~~~~~~"share the nirvana" - dbZen




"Ritter197" wrote in message ...
I have a HP Deskjet 935C printer which has always worked fine in both Black and White print and in Color.

Today I wanted to print a color document and it always shows in the preview as a black and white document (which it is not).

It also prints it as Black and White. Yet , I checked all on the printer and it is set for Best quality Color and I just cannot
figure out why the preview shows it always in black and white.

I have a newer Epson and it shows and prints it fine in color. So the document is OK. It is something on the HP printer, but I
cannot figure what.

Any ideas?

HP Deskjet 935 C
 

Ritter197 wrote:
I see in the above printer no such option in the Advanced option nor do
I see on the printer a return to factory settings. Sorry.

"Elmo" wrote in message
...
Ritter197 wrote:
I have a HP Deskjet 935C printer which has always worked fine in both
Black and White print and in Color.

Today I wanted to print a color document and it always shows in the
preview as a black and white document (which it is not).

It also prints it as Black and White. Yet , I checked all on the printer
and it is set for Best quality Color and I just cannot figure out why
the preview shows it always in black and white.

I have a newer Epson and it shows and prints it fine in color. So the
document is OK. It is something on the HP printer, but I cannot figure
what.

Any ideas?

In Properties, Advanced, make sure "Print in Grayscale" is deselected.
Also try the Factory Settings button.

Maybe I misread some part of the following:

http://h10032.www1.hp.com/ctg/Manual/bpd07427.pdf

Page 7

--
Joe =o)