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Security and Windows Vista A forum for discussion on security issues with Windows Vista. (microsoft.public.windows.vista.security) |
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Urgent, can't access after the login (black screen of death)
I have a Toshiba with Windows Vista Home Premiun and after I enter the Login
Screen, I put the password fine, but later only the cursor and a black screen is show. If I enter the ALT+CTRL+DEL the menu buttons is show and I can access the Task Manager but I can't know what to do. Is very urgent to solve this issue. Regards, Javier |
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Urgent, can't access after the login (black screen of death)
Hello Javier,
Using Last Known Good Configuration http://windowshelp.microsoft.com/Windows/en-us/help/cdb4c0dd-5698-4197-b906-d6a6d413621d1033.mspx -=- Ǝиçεl -=- "Javier" wrote: I have a Toshiba with Windows Vista Home Premiun and after I enter the Login Screen, I put the password fine, but later only the cursor and a black screen is show. If I enter the ALT+CTRL+DEL the menu buttons is show and I can access the Task Manager but I can't know what to do. Is very urgent to solve this issue. Regards, Javier |
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Urgent, can't access after the login (black screen of death)
Hello Javier, Using Last Known Good Configuration http://windowshelp.microsoft.com/Windows/en-us/help/cdb4c0dd-5698-4197-b906-d6a6d413621d1033.mspx -=- Ǝиçεl -=- "Javier" wrote: I have a Toshiba with Windows Vista Home Premiun and after I enter the Login Screen, I put the password fine, but later only the cursor and a black screen is show. If I enter the ALT+CTRL+DEL the menu buttons is show and I can access the Task Manager but I can't know what to do. Is very urgent to solve this issue. Regards, Javier |
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Urgent, can't access after the login (black screen of death)
When Task Manager is open click the Services tab.
Now scroll down to the Windows Event Log service and *right* click on it, choose Properties. For Startup type:, set it to Disabled, agree to any UAC prompt that appears, then click Apply, then OK. Close the Services console, close Task Manager and restart the system to normal Windows mode. Did that bring a functioning Desktop back ? If yes, then one of the Events that is being logged is most likely corrupted. You can try to Start the Windows Event log service once the system is in normal Windows mode and then open the Computer Management console by *right* clicking on Computer, either on the Desktop or Start Menu, and choosing Manage, agree to the UAC prompt. Under System Tools open Event Viewer Windows Logs. Try to open the System, Setup, Security, and Application until you find which one has become corrupted. * The system may crash or behave very slowly when you do this so be ready for it. * When you find the log that is corrupted, close Computer Management. Locate the corrupted log ( *.evtx ), which will be located in Windows\System32\winevt\Logs and delete it. The Windows Event log service *must* be stopped in order to delete any of the Event logs. Restart and then set the Windows Event log service to Automatic for Startup type once the corrupted log is no longer present. Vista will automatically create a new one. MowGreen ================ *-343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked Javier wrote: I have a Toshiba with Windows Vista Home Premiun and after I enter the Login Screen, I put the password fine, but later only the cursor and a black screen is show. If I enter the ALT+CTRL+DEL the menu buttons is show and I can access the Task Manager but I can't know what to do. Is very urgent to solve this issue. Regards, Javier |
|
|||
Urgent, can't access after the login (black screen of death)
When Task Manager is open click the Services tab.
Now scroll down to the Windows Event Log service and *right* click on it, choose Properties. For Startup type:, set it to Disabled, agree to any UAC prompt that appears, then click Apply, then OK. Close the Services console, close Task Manager and restart the system to normal Windows mode. Did that bring a functioning Desktop back ? If yes, then one of the Events that is being logged is most likely corrupted. You can try to Start the Windows Event log service once the system is in normal Windows mode and then open the Computer Management console by *right* clicking on Computer, either on the Desktop or Start Menu, and choosing Manage, agree to the UAC prompt. Under System Tools open Event Viewer Windows Logs. Try to open the System, Setup, Security, and Application until you find which one has become corrupted. * The system may crash or behave very slowly when you do this so be ready for it. * When you find the log that is corrupted, close Computer Management. Locate the corrupted log ( *.evtx ), which will be located in Windows\System32\winevt\Logs and delete it. The Windows Event log service *must* be stopped in order to delete any of the Event logs. Restart and then set the Windows Event log service to Automatic for Startup type once the corrupted log is no longer present. Vista will automatically create a new one. MowGreen ================ *-343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked Javier wrote: I have a Toshiba with Windows Vista Home Premiun and after I enter the Login Screen, I put the password fine, but later only the cursor and a black screen is show. If I enter the ALT+CTRL+DEL the menu buttons is show and I can access the Task Manager but I can't know what to do. Is very urgent to solve this issue. Regards, Javier |
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Urgent, can't access after the login (black screen of death)
MowGreen wrote:
When Task Manager is open click the Services tab. Sorry, I omitted this step right after the above. " When Task Manager is open click the Services tab. " On the Services page, click the Services *button* to access the Services console. DOH ! MowGreen ================ *-343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked |
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Urgent, can't access after the login (black screen of death)
MowGreen wrote:
When Task Manager is open click the Services tab. Sorry, I omitted this step right after the above. " When Task Manager is open click the Services tab. " On the Services page, click the Services *button* to access the Services console. DOH ! MowGreen ================ *-343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked |
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