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Installation and Setup of Vista Installation problems and questions using Windows Vista. (microsoft.public.windows.vista.installation_setup) |
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BIG problem...please help
On my dads (acer espire x1700) just stopped responding last night....just froze. Anything he has problems with, i always fix it with no prob...however i cant fix this. now he had AVG, on his pc..and i know hes always on there and just keeps clicking from site to site...so i know there viruses on there..anyways, i restarted it and within 2 min. same thing (freezes) after 7 restarts. Now i did a system restore (factory settings) same thing...I cant figure this out..plz help. -- deleon1 |
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BIG problem...please help
On Sun, 23 May 2010 19:04:14 -0500, deleon1
wrote: On my dads (acer espire x1700) just stopped responding last night....just froze. Anything he has problems with, i always fix it with no prob...however i cant fix this. now he had AVG, on his pc..and i know hes always on there and just keeps clicking from site to site...so i know there viruses on there..anyways, i restarted it and within 2 min. same thing (freezes) after 7 restarts. Now i did a system restore (factory settings) same thing...I cant figure this out..plz help. Google search Acer diagnostic CD. Download and burn .iso. Boot from the CD and run the diagnostic and see what errors it returns. You could be having several different issues causing the machine to lock up and become unresponsive. It is likely not OS after restoring to factory settings, so it would likely be a hardware problem. There are other things you can do such as removing/swapping memory, etc, but the diagnostic disc should help you find the issue. |
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BIG problem...please help
On Sun, 23 May 2010 19:04:14 -0500, deleon1
wrote: On my dads (acer espire x1700) just stopped responding last night....just froze. Anything he has problems with, i always fix it with no prob...however i cant fix this. now he had AVG, on his pc..and i know hes always on there and just keeps clicking from site to site...so i know there viruses on there..anyways, i restarted it and within 2 min. same thing (freezes) after 7 restarts. Now i did a system restore (factory settings) same thing...I cant figure this out..plz help. Google search Acer diagnostic CD. Download and burn .iso. Boot from the CD and run the diagnostic and see what errors it returns. You could be having several different issues causing the machine to lock up and become unresponsive. It is likely not OS after restoring to factory settings, so it would likely be a hardware problem. There are other things you can do such as removing/swapping memory, etc, but the diagnostic disc should help you find the issue. |
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BIG problem...please help
Do a factory-default recovery with the recovery discs supplied with the PC. It will wipe out everything that's currently on the C: drive but he can get everything back from the backups he made earlier - If he didn't keep any backups I'm amazed because a hard disk can fail at any time and not having backup copies on a different drive is just plain stupid. |
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BIG problem...please help
Do a factory-default recovery with the recovery discs supplied with the PC. It will wipe out everything that's currently on the C: drive but he can get everything back from the backups he made earlier - If he didn't keep any backups I'm amazed because a hard disk can fail at any time and not having backup copies on a different drive is just plain stupid. |
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BIG problem...please help
first thing Try to run malware bytes in safe mode Download Malware Bytes '_http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html_' (http://download.cnet.com/Malwarebyte...-10804572.html) Install it and reboot the computer in safe mode and run the malware btyes.. If you have the tools remove the hard drive, connect it to a computer that have an updated Antivirus program and run a scan.. Also try to reset you IE to the Factory default 1. In Internet Explorer, click *Tools*. 2. Select the *Advanced* tab. 3. Click *Restore advanced settings*. 4. Click *Reset*, then *Reset* again. -- ashvin Just chill -pls post your feedback on my reputation, would be of great help to fine tune and provide better support..- |
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BIG problem...please help
first thing Try to run malware bytes in safe mode Download Malware Bytes '_http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html_' (http://download.cnet.com/Malwarebyte...-10804572.html) Install it and reboot the computer in safe mode and run the malware btyes.. If you have the tools remove the hard drive, connect it to a computer that have an updated Antivirus program and run a scan.. Also try to reset you IE to the Factory default 1. In Internet Explorer, click *Tools*. 2. Select the *Advanced* tab. 3. Click *Restore advanced settings*. 4. Click *Reset*, then *Reset* again. -- ashvin Just chill -pls post your feedback on my reputation, would be of great help to fine tune and provide better support..- |