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Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance)

Unable to Backup Files with Error 800700B7



 
 
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  #1 (permalink)  
Old February 1st 07, 06:44 PM posted to microsoft.public.windows.vista.performance_maintenance
Scottg
external usenet poster
 
Posts: 9
Default Unable to Backup Files with Error 800700B7

I am unable to backup anything in Windows Vista Ultimate. I am using the
Backup Files function in Vista to backup files to a local network location.
I can browse and find the location (e.g., "\\server\folder\") but when I
click Next, I get the error message…

The network share could not be accessed for the following reason:
Cannot create a file when that file already exists. (0x800700B7)
Please ensure that the network location is valid.

There was no file there already and this error has occurred from the very
first try. However, folders are being created in the selected folder with
names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is appreciated.

  #2 (permalink)  
Old February 1st 07, 07:11 PM posted to microsoft.public.windows.vista.performance_maintenance
Jill Zoeller [MSFT]
external usenet poster
 
Posts: 594
Default Unable to Backup Files with Error 800700B7

Are you backing up to a NAS device?

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
I am unable to backup anything in Windows Vista Ultimate. I am using the
Backup Files function in Vista to backup files to a local network
location.
I can browse and find the location (e.g., "\\server\folder\") but when I
click Next, I get the error message.

The network share could not be accessed for the following reason:
Cannot create a file when that file already exists. (0x800700B7)
Please ensure that the network location is valid.

There was no file there already and this error has occurred from the very
first try. However, folders are being created in the selected folder with
names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
appreciated.



  #3 (permalink)  
Old February 2nd 07, 04:01 AM posted to microsoft.public.windows.vista.performance_maintenance
Scottg
external usenet poster
 
Posts: 9
Default Unable to Backup Files with Error 800700B7

Yes, I am trying to backup to a NAS device.


"Jill Zoeller [MSFT]" wrote:

Are you backing up to a NAS device?

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
I am unable to backup anything in Windows Vista Ultimate. I am using the
Backup Files function in Vista to backup files to a local network
location.
I can browse and find the location (e.g., "\\server\folder\") but when I
click Next, I get the error message.

The network share could not be accessed for the following reason:
Cannot create a file when that file already exists. (0x800700B7)
Please ensure that the network location is valid.

There was no file there already and this error has occurred from the very
first try. However, folders are being created in the selected folder with
names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
appreciated.




  #4 (permalink)  
Old February 2nd 07, 03:36 PM posted to microsoft.public.windows.vista.performance_maintenance
Jill Zoeller [MSFT]
external usenet poster
 
Posts: 594
Default Unable to Backup Files with Error 800700B7

That's what I thought. Please see our FAQ at
http://blogs.technet.com/filecab/pag...vista-faq.aspx.
We cover this in the last question.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
Yes, I am trying to backup to a NAS device.


"Jill Zoeller [MSFT]" wrote:

Are you backing up to a NAS device?

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
I am unable to backup anything in Windows Vista Ultimate. I am using
the
Backup Files function in Vista to backup files to a local network
location.
I can browse and find the location (e.g., "\\server\folder\") but when
I
click Next, I get the error message.

The network share could not be accessed for the following reason:
Cannot create a file when that file already exists. (0x800700B7)
Please ensure that the network location is valid.

There was no file there already and this error has occurred from the
very
first try. However, folders are being created in the selected folder
with
names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
appreciated.






  #5 (permalink)  
Old February 2nd 07, 08:14 PM posted to microsoft.public.windows.vista.performance_maintenance
Scottg
external usenet poster
 
Posts: 9
Default Unable to Backup Files with Error 800700B7

That article seems to address my problem. So, apparently my NAS device is
running a version of SAMBA that is too old and there is nothing I can do
until the manufacturer upgrades SAMBA. Correct? I have e-mailed the
manufacturer about this issue asking them to upgrade SAMBA.

Thanks!


"Jill Zoeller [MSFT]" wrote:

That's what I thought. Please see our FAQ at
http://blogs.technet.com/filecab/pag...vista-faq.aspx.
We cover this in the last question.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
Yes, I am trying to backup to a NAS device.


"Jill Zoeller [MSFT]" wrote:

Are you backing up to a NAS device?

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
I am unable to backup anything in Windows Vista Ultimate. I am using
the
Backup Files function in Vista to backup files to a local network
location.
I can browse and find the location (e.g., "\\server\folder\") but when
I
click Next, I get the error message.

The network share could not be accessed for the following reason:
Cannot create a file when that file already exists. (0x800700B7)
Please ensure that the network location is valid.

There was no file there already and this error has occurred from the
very
first try. However, folders are being created in the selected folder
with
names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
appreciated.







  #6 (permalink)  
Old February 2nd 07, 08:29 PM posted to microsoft.public.windows.vista.performance_maintenance
Jill Zoeller [MSFT]
external usenet poster
 
Posts: 594
Default Unable to Backup Files with Error 800700B7

That's correct. I'd be interested in knowing about your hardware and SAMBA
version if you'll share it.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
That article seems to address my problem. So, apparently my NAS device is
running a version of SAMBA that is too old and there is nothing I can do
until the manufacturer upgrades SAMBA. Correct? I have e-mailed the
manufacturer about this issue asking them to upgrade SAMBA.

Thanks!


"Jill Zoeller [MSFT]" wrote:

That's what I thought. Please see our FAQ at
http://blogs.technet.com/filecab/pag...vista-faq.aspx.
We cover this in the last question.

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
Yes, I am trying to backup to a NAS device.


"Jill Zoeller [MSFT]" wrote:

Are you backing up to a NAS device?

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies? Visit
our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
I am unable to backup anything in Windows Vista Ultimate. I am using
the
Backup Files function in Vista to backup files to a local network
location.
I can browse and find the location (e.g., "\\server\folder\") but
when
I
click Next, I get the error message.

The network share could not be accessed for the following
reason:
Cannot create a file when that file already exists. (0x800700B7)
Please ensure that the network location is valid.

There was no file there already and this error has occurred from the
very
first try. However, folders are being created in the selected
folder
with
names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
appreciated.









  #7 (permalink)  
Old February 2nd 07, 08:51 PM posted to microsoft.public.windows.vista.performance_maintenance
Scottg
external usenet poster
 
Posts: 9
Default Unable to Backup Files with Error 800700B7

QNAP TS-101 firmware v2.0.0.0105. I can't find the SAMBA version anywhere.
Otherwise, I am very happy with the TS-101.


"Jill Zoeller [MSFT]" wrote:

That's correct. I'd be interested in knowing about your hardware and SAMBA
version if you'll share it.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
That article seems to address my problem. So, apparently my NAS device is
running a version of SAMBA that is too old and there is nothing I can do
until the manufacturer upgrades SAMBA. Correct? I have e-mailed the
manufacturer about this issue asking them to upgrade SAMBA.

Thanks!


"Jill Zoeller [MSFT]" wrote:

That's what I thought. Please see our FAQ at
http://blogs.technet.com/filecab/pag...vista-faq.aspx.
We cover this in the last question.

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
Yes, I am trying to backup to a NAS device.


"Jill Zoeller [MSFT]" wrote:

Are you backing up to a NAS device?

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies? Visit
our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
I am unable to backup anything in Windows Vista Ultimate. I am using
the
Backup Files function in Vista to backup files to a local network
location.
I can browse and find the location (e.g., "\\server\folder\") but
when
I
click Next, I get the error message.

The network share could not be accessed for the following
reason:
Cannot create a file when that file already exists. (0x800700B7)
Please ensure that the network location is valid.

There was no file there already and this error has occurred from the
very
first try. However, folders are being created in the selected
folder
with
names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
appreciated.










  #8 (permalink)  
Old February 5th 07, 04:55 AM posted to microsoft.public.windows.vista.performance_maintenance
Scottg
external usenet poster
 
Posts: 9
Default Unable to Backup Files with Error 800700B7

The manufacturer of the TS-101 responded with SAMBA version 3.0.10. Since
Microsoft's recommendation is version 3.x, what next? QNAP said they are
going to look into this further too.

"Jill Zoeller [MSFT]" wrote:

That's correct. I'd be interested in knowing about your hardware and SAMBA
version if you'll share it.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
That article seems to address my problem. So, apparently my NAS device is
running a version of SAMBA that is too old and there is nothing I can do
until the manufacturer upgrades SAMBA. Correct? I have e-mailed the
manufacturer about this issue asking them to upgrade SAMBA.

Thanks!


"Jill Zoeller [MSFT]" wrote:

That's what I thought. Please see our FAQ at
http://blogs.technet.com/filecab/pag...vista-faq.aspx.
We cover this in the last question.

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
Yes, I am trying to backup to a NAS device.


"Jill Zoeller [MSFT]" wrote:

Are you backing up to a NAS device?

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies? Visit
our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
I am unable to backup anything in Windows Vista Ultimate. I am using
the
Backup Files function in Vista to backup files to a local network
location.
I can browse and find the location (e.g., "\\server\folder\") but
when
I
click Next, I get the error message.

The network share could not be accessed for the following
reason:
Cannot create a file when that file already exists. (0x800700B7)
Please ensure that the network location is valid.

There was no file there already and this error has occurred from the
very
first try. However, folders are being created in the selected
folder
with
names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
appreciated.










  #9 (permalink)  
Old February 5th 07, 03:14 PM posted to microsoft.public.windows.vista.performance_maintenance
Jill Zoeller [MSFT]
external usenet poster
 
Posts: 594
Default Unable to Backup Files with Error 800700B7

I passed this along to our developer. We're going to try to get a device
that matches yours for testing. I can't give you an ETA on a
resolution...your best bet is to work with QNAP.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
The manufacturer of the TS-101 responded with SAMBA version 3.0.10. Since
Microsoft's recommendation is version 3.x, what next? QNAP said they are
going to look into this further too.

"Jill Zoeller [MSFT]" wrote:

That's correct. I'd be interested in knowing about your hardware and
SAMBA
version if you'll share it.

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
That article seems to address my problem. So, apparently my NAS device
is
running a version of SAMBA that is too old and there is nothing I can
do
until the manufacturer upgrades SAMBA. Correct? I have e-mailed the
manufacturer about this issue asking them to upgrade SAMBA.

Thanks!


"Jill Zoeller [MSFT]" wrote:

That's what I thought. Please see our FAQ at
http://blogs.technet.com/filecab/pag...vista-faq.aspx.
We cover this in the last question.

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies? Visit
our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
Yes, I am trying to backup to a NAS device.


"Jill Zoeller [MSFT]" wrote:

Are you backing up to a NAS device?

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies?
Visit
our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Scottg" wrote in message
...
I am unable to backup anything in Windows Vista Ultimate. I am
using
the
Backup Files function in Vista to backup files to a local network
location.
I can browse and find the location (e.g., "\\server\folder\") but
when
I
click Next, I get the error message.

The network share could not be accessed for the following
reason:
Cannot create a file when that file already exists.
(0x800700B7)
Please ensure that the network location is valid.

There was no file there already and this error has occurred from
the
very
first try. However, folders are being created in the selected
folder
with
names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
appreciated.












  #10 (permalink)  
Old February 8th 07, 02:17 PM posted to microsoft.public.windows.vista.performance_maintenance
Scottg
external usenet poster
 
Posts: 9
Default Unable to Backup Files with Error 800700B7

QNAP has notified me that they found the issue and are working to debug it.

"Jill Zoeller [MSFT]" wrote:

I passed this along to our developer. We're going to try to get a device
that matches yours for testing. I can't give you an ETA on a
resolution...your best bet is to work with QNAP.

--

 




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