Welcome to Vista Banter. You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact support. |
|
Email and Windows Vista All issues relating to email and email software using Windows Vista. (microsoft.public.windows.vista.mail) |
|
LinkBack | Thread Tools | Display Modes |
|
|
|||
Windows mail asking to verify username and password
I was in Windows Mail when suddenly a box popped up asking for my username
and password from Windows Mail.. Although I attempted correctly several times it still will not work. I contacted my kerrlake server and we tried several things including deleting the account and resetting it back up but it still will not open. I can receive my emails on my blackberry and can get on the internet. Also, a protocal error message pops up. Please help! -- Diamond & Associates |
|
|||
Windows mail asking to verify username and password
When you get that repeated prompt for username and password, click Cancel,
which should then produce an error message. Right-click on your error message, copy, then paste it into a reply here. We can't do much troubleshooting without the complete error message. I'm assuming you are certain you are inputting the correct username and password. When deleting and recreating an account in Windows Mail, be sure you restart Windows Mail after deleting and before recreating. If that didn't fix it, more drastic measures will have to be taken. Which antivirus are you running? As a minimum, email scanning in the antivirus must be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. If turning off the email scanning function does not resolve your problem, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly aggressive antivirus programs. http://download.live.com/wlmail For more on why email scanning in your antivirus is bad, see: http://thundercloud.net/infoave/tuto...ning/index.htm Gary VanderMolen, Microsoft MVP (Mail) ------------------------------------------------------ "Kathy D" wrote in message ... I was in Windows Mail when suddenly a box popped up asking for my username and password from Windows Mail.. Although I attempted correctly several times it still will not work. I contacted my kerrlake server and we tried several things including deleting the account and resetting it back up but it still will not open. I can receive my emails on my blackberry and can get on the internet. Also, a protocal error message pops up. Please help! -- Diamond & Associates |
|
|||
Windows mail asking to verify username and password
Hi Gary,
I have the same problem as Kathy. I have Windows Mail and Microsoft antivirus. Several times when I clicked "cancel" I did not receive any error message. Once I got the following error message: The connection to the server has failed. Account: 'POP3.live.com', Server: 'POP3.live.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E Thanks. Andy Anderson "Gary VanderMolen" wrote: When you get that repeated prompt for username and password, click Cancel, which should then produce an error message. Right-click on your error message, copy, then paste it into a reply here. We can't do much troubleshooting without the complete error message. I'm assuming you are certain you are inputting the correct username and password. When deleting and recreating an account in Windows Mail, be sure you restart Windows Mail after deleting and before recreating. If that didn't fix it, more drastic measures will have to be taken. Which antivirus are you running? As a minimum, email scanning in the antivirus must be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. If turning off the email scanning function does not resolve your problem, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly aggressive antivirus programs. http://download.live.com/wlmail For more on why email scanning in your antivirus is bad, see: http://thundercloud.net/infoave/tuto...ning/index.htm Gary VanderMolen, Microsoft MVP (Mail) ------------------------------------------------------ "Kathy D" wrote in message ... I was in Windows Mail when suddenly a box popped up asking for my username and password from Windows Mail.. Although I attempted correctly several times it still will not work. I contacted my kerrlake server and we tried several things including deleting the account and resetting it back up but it still will not open. I can receive my emails on my blackberry and can get on the internet. Also, a protocal error message pops up. Please help! -- Diamond & Associates . |
|
|||
Windows mail asking to verify username and password
Your settings look good.
One thing you should try as a possible quick fix is to delete that mail account, RESTART Windows Mail, then recreate that account. If no improvement, I suggest upgrading to the latest Windows Live Mail beta: http://explore.live.com/windows-live-essentials-beta It will automatically import all your Windows Mail data. Gary VanderMolen, Microsoft MVP (Mail) ------------------------------------------------------ "Andy Anderson" wrote in message ... Hi Gary, I have the same problem as Kathy. I have Windows Mail and Microsoft antivirus. Several times when I clicked "cancel" I did not receive any error message. Once I got the following error message: The connection to the server has failed. Account: 'POP3.live.com', Server: 'POP3.live.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E Thanks. Andy Anderson "Gary VanderMolen" wrote: When you get that repeated prompt for username and password, click Cancel, which should then produce an error message. Right-click on your error message, copy, then paste it into a reply here. We can't do much troubleshooting without the complete error message. I'm assuming you are certain you are inputting the correct username and password. When deleting and recreating an account in Windows Mail, be sure you restart Windows Mail after deleting and before recreating. If that didn't fix it, more drastic measures will have to be taken. Which antivirus are you running? As a minimum, email scanning in the antivirus must be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. If turning off the email scanning function does not resolve your problem, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly aggressive antivirus programs. http://download.live.com/wlmail For more on why email scanning in your antivirus is bad, see: http://thundercloud.net/infoave/tuto...ning/index.htm Gary VanderMolen, Microsoft MVP (Mail) ------------------------------------------------------ "Kathy D" wrote in message ... I was in Windows Mail when suddenly a box popped up asking for my username and password from Windows Mail.. Although I attempted correctly several times it still will not work. I contacted my kerrlake server and we tried several things including deleting the account and resetting it back up but it still will not open. I can receive my emails on my blackberry and can get on the internet. Also, a protocal error message pops up. Please help! -- Diamond & Associates . |
|
|||
Windows mail asking to verify username and password
Thanks, Gary.
I downloaded Windows Live Mail beta and the problem is solved. Andy Anderson ---------------------------------------------------------- "Gary VanderMolen" wrote: Your settings look good. One thing you should try as a possible quick fix is to delete that mail account, RESTART Windows Mail, then recreate that account. If no improvement, I suggest upgrading to the latest Windows Live Mail beta: http://explore.live.com/windows-live-essentials-beta It will automatically import all your Windows Mail data. Gary VanderMolen, Microsoft MVP (Mail) ------------------------------------------------------ "Andy Anderson" wrote in message ... Hi Gary, I have the same problem as Kathy. I have Windows Mail and Microsoft antivirus. Several times when I clicked "cancel" I did not receive any error message. Once I got the following error message: The connection to the server has failed. Account: 'POP3.live.com', Server: 'POP3.live.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E Thanks. Andy Anderson -------------------------------------------------- "Gary VanderMolen" wrote: When you get that repeated prompt for username and password, click Cancel, which should then produce an error message. Right-click on your error message, copy, then paste it into a reply here. We can't do much troubleshooting without the complete error message. I'm assuming you are certain you are inputting the correct username and password. When deleting and recreating an account in Windows Mail, be sure you restart Windows Mail after deleting and before recreating. If that didn't fix it, more drastic measures will have to be taken. Which antivirus are you running? As a minimum, email scanning in the antivirus must be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. If turning off the email scanning function does not resolve your problem, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly aggressive antivirus programs. http://download.live.com/wlmail For more on why email scanning in your antivirus is bad, see: http://thundercloud.net/infoave/tuto...ning/index.htm Gary VanderMolen, Microsoft MVP (Mail) ------------------------------------------------------ "Kathy D" wrote in message ... I was in Windows Mail when suddenly a box popped up asking for my username and password from Windows Mail.. Although I attempted correctly several times it still will not work. I contacted my kerrlake server and we tried several things including deleting the account and resetting it back up but it still will not open. I can receive my emails on my blackberry and can get on the internet. Also, a protocal error message pops up. Please help! -- Diamond & Associates . . |
|
|||
Windows mail asking to verify username and password
You're very welcome. Glad to hear that installing Windows Live Mail solved your problem.
Gary VanderMolen, Microsoft MVP (Mail) ------------------------------------------------------ "Andy Anderson" wrote in message ... Thanks, Gary. I downloaded Windows Live Mail beta and the problem is solved. Andy Anderson ---------------------------------------------------------- "Gary VanderMolen" wrote: Your settings look good. One thing you should try as a possible quick fix is to delete that mail account, RESTART Windows Mail, then recreate that account. If no improvement, I suggest upgrading to the latest Windows Live Mail beta: http://explore.live.com/windows-live-essentials-beta It will automatically import all your Windows Mail data. Gary VanderMolen, Microsoft MVP (Mail) ------------------------------------------------------ "Andy Anderson" wrote in message ... Hi Gary, I have the same problem as Kathy. I have Windows Mail and Microsoft antivirus. Several times when I clicked "cancel" I did not receive any error message. Once I got the following error message: The connection to the server has failed. Account: 'POP3.live.com', Server: 'POP3.live.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E Thanks. Andy Anderson -------------------------------------------------- "Gary VanderMolen" wrote: When you get that repeated prompt for username and password, click Cancel, which should then produce an error message. Right-click on your error message, copy, then paste it into a reply here. We can't do much troubleshooting without the complete error message. I'm assuming you are certain you are inputting the correct username and password. When deleting and recreating an account in Windows Mail, be sure you restart Windows Mail after deleting and before recreating. If that didn't fix it, more drastic measures will have to be taken. Which antivirus are you running? As a minimum, email scanning in the antivirus must be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. If turning off the email scanning function does not resolve your problem, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly aggressive antivirus programs. http://download.live.com/wlmail For more on why email scanning in your antivirus is bad, see: http://thundercloud.net/infoave/tuto...ning/index.htm Gary VanderMolen, Microsoft MVP (Mail) ------------------------------------------------------ "Kathy D" wrote in message ... I was in Windows Mail when suddenly a box popped up asking for my username and password from Windows Mail.. Although I attempted correctly several times it still will not work. I contacted my kerrlake server and we tried several things including deleting the account and resetting it back up but it still will not open. I can receive my emails on my blackberry and can get on the internet. Also, a protocal error message pops up. Please help! -- Diamond & Associates . . |
|
|||
Windows mail asking to verify username and password
"Kathy D" wrote: I was in Windows Mail when suddenly a box popped up asking for my username and password from Windows Mail.. Although I attempted correctly several times it still will not work. I contacted my kerrlake server and we tried several things including deleting the account and resetting it back up but it still will not open. I can receive my emails on my blackberry and can get on the internet. Also, a protocal error message pops up. Please help! -- Diamond & Associates |
|
|||
Windows mail asking to verify username and password
On Wednesday, September 1, 2010 1:20:03 PM UTC-5, Kathy D wrote:
I was in Windows Mail when suddenly a box popped up asking for my username and password from Windows Mail.. Although I attempted correctly several times it still will not work. I contacted my kerrlake server and we tried several things including deleting the account and resetting it back up but it still will not open. I can receive my emails on my blackberry and can get on the internet. Also, a protocal error message pops up. Please help! -- Diamond & Associates I have gone through this several times and the best thing to do is NOTHING. When you fist see that window (next time), close it off! Don't enter information or click ANYTHING except the "X" at the top right corner of that small window. Once you enter information, Windows Mail sees it as a NEW entry and it will fail as well. But this time the information is sent in to your ISP. Close the window with the "X" and 'send/receive' again. I first re-entered my username and password and that's where trouble began! I talked to every AT&T agent in New Delhi and finally had to reset my password. Close the small error window and try again. If that fails, close Windows Mail and open it again. I know this is not "technical", but it's the only thing I've found to save the headache of password reset. |