the samething I have wrong Acer. Microsoft didn't care if you can't use
window's live messenger. Acer pass's the buck.I did evrything Microsoft said
to do and stall didn't work.SO WHO CARE MICROSOFT AND ACER DIDN'T CARE THAT
IS WHY WE GET A RUN AROUND

"Canadianmommyof2" wrote:

Here is someBased on your report we understand that as soon as you sign into
Windows Live Messenger, it crashes and you see an error report.
Based on the symptoms you reported, we think this may be caused because you
have an older version of flash on your machine. Windows Live Messenger and an
earlier version of flash are known to have some conflicting issues with Data
Execution prevention enabled on Windows Vista.
Please try the steps below to resolve the issue.
1. Uninstall the current version of Flash by going to the link below and
following the steps in the document.
http://www.adobe.com/cfusion/knowled...fm?id=tn_14157
2. Install the latest version of flash by going to
http://www.adobe.com/shockwave/downl...ShockwaveFlash
3. After installation, restart the computer and then attempt to sign into
Windows Live Messenger.
4. If the issue persists and if you are using an Acer machine, this may
apply to you - We’ve learned that some of our customers that use Acer
computers with the Vista operating system may be experiencing problems
running Windows Live Messenger 8.1. Acer has released a patch that could
help fix this issue. Please refer to the below link for details
http://www.acerpanam.com/synapse/for...ords=&areaid=7
5. If you had any other type of machine and not an Acer and are still
experiencing the issue, please provide us with the following information
a. Make and Model of your vista machine
b. Vista Operating system SKU (Home Basic, Home Premium, Ultimate, Business
or Enterprise)
c. Output from the tasklist.exe command line tool. Follow the steps below to
generate this information
i. Click on the START Pearl and type in CMD in the search bar and hit Enter
to open the command window.
ii. In the command window, type in the following command exactly as you see
below and hit Enter to execute it.
tasklist /M C:\runningtasks.txt
iii. After the command is executed successfully, a file called
runningtasks.txt will be created in the C:\ drive. This contains the list of
applications running on your machine at this time and the dlls loaded by each
process.
iv. This list will help us during our investigation to determine what
libraries are loaded and running when you experience this issue.
d. The details of the error report. To gather this information
i. Click the Start pearl, type wercon.exe and press Enter.
ii. Click “View Problem History� on the left side of the “Problem Reports
and Solutions� window.
iii. Scroll down and see if there are any “MSN Messenger� reports or
“Messenger� reports that occurred around the same time the problem you
indicated occurred.
iv. Double click the report and click “Copy to Clipboard� at the bottom of
the dialog.
v. Paste (CTRL + V) the crash information from your clipboard into your
email response to this issue.
6. In addition to the crash report, please attach the runningtasks.txt file
in your response to us for additional investigation. info I got from
Microsoft:



"tuamotu" wrote:

Hi,

Is there no other solution to use msn messenger than removing Vista?
Vista was on the computer when I bought it....
How long will we have to wait to be able to use msn messenger on vista? will
it be possible on day?

Thank you in advance for your answer

Anne

"Jerry" wrote:


"Gothmog" wrote in message
...
Since I installed Vista I can not sign in to messenger either. Sometimes
it
fails with a message and when I go to trouble shoot I get a ports error.
When I run repair it says it is fixed but still will not sign in. Other
times it just stays on the Signing in screen with the two figures rotating
all night. The only fire wall I am running at the moment as I set
everythign up and transfer files is the Windows Firewall and that says
that
Messenger has full permitions. I am however useing a router but that
never
caused a problem with XP.

Matt.




There is a simple cure...........

..
..
..
..
Remove Vista and install XP Pro.

Download trillian, you have msn and it acctually works.

http://www.trillian-messenger.net/






"dz" wrote:

this worked for me:
1. start menu
2. computer
3. double click C drive (or drive you installed vista
4. double click program files
5. double click MSN messenger
6. right click msnmsgr
7. properties
8. compatibility- change TO: run this program as an administrator
hope this helps


"Shamus" wrote:

I installed the latest version of Messenger and upon loading it crashes,
here are the details:

Problem Event Name: BEX
Application Name: msnmsgr.exe
Application Version: 8.1.178.0
Application Timestamp: 45b12d6a
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 087c6330
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 3081

Additional information about the problem:
LCID: 1033

Any ideas what it causing this?

thank you sooooo much the acer patch worked. though I had to go here to find
it.

http://support.acer.com/acerpanam/de...360faq56.shtml

that's the page where the link for the patch is for ACER computers. I DL'd
it and ran it and now MSN workes
without getting that crash report. btw I also deleted Adobe flash, and I'm
DL the newest version, so lets hope
it will still work with Adobe flash and Adobe player running .

eilonwe wrote:
thank you sooooo much the acer patch worked. though I had to go
here to find it.

http://support.acer.com/acerpanam/de...360faq56.shtml

that's the page where the link for the patch is for ACER computers.
I DL'd it and ran it and now MSN workes
without getting that crash report. btw I also deleted Adobe flash,
and I'm DL the newest version, so lets hope
it will still work with Adobe flash and Adobe player running .

Wow. Really old, cross-posted.

Entire conversation, archived:
http://groups.google.com/group/micro...9b2426bb667d8/

Since you quoted *nothing* of the original posting - many people will just
see what you posted above. Not much in the way of useful information
without the background - so I have tacked on the entire 2007 (with a few
2008 posts scattered in) conversation with the link above.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Hi,

Thanks for posting that - I had wondered where they had ended up putting it.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2010 Jonathan Kay - If redistributing, you must include this signature or citation
--


"eilonwe" wrote in message
...
thank you sooooo much the acer patch worked. though I had to go here to find
it.

http://support.acer.com/acerpanam/de...360faq56.shtml

that's the page where the link for the patch is for ACER computers. I DL'd
it and ran it and now MSN workes
without getting that crash report. btw I also deleted Adobe flash, and I'm
DL the newest version, so lets hope
it will still work with Adobe flash and Adobe player running .