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shani20;661967 Wrote: have you found the solution? My friend had the same problem and she gave me the laptop to fix it. I looked and looked but couldn't find a solution and I am about to suggest her to reformat the laptop but i don't think she is keen to that idea. Shannon ![]() Why would you reformat the machine over a service issue? Doesn't seem like a logical solution at all... Plus the solution is posted right above my post ![]() -- CrucialHoax |