Hi,

A friends Vista PC has been working fine for months. Then she
attempted to un-install Norton 360 and install Norton 2010. Since
then, she has the limited connectivity problem.

She's un-installed 2010 but 360 still appears in the add/remove
programs. If you click on it, it says there's a missing path.

With either wireless or a cable connection, it fails to get a proper
IP address from the router. Another PC on the network still works
fine.

My theory is that some system file of Norton's is still in there
somewhere trying to intercept network traffic and screwing things up.
I've tried following trouble shooting guides for the general limited
connectivity problem and none helped (I know the router works fine
with Vista and everything has been re-booted and this has been going
on for weeks).

Any ideas?

Thanks.

Peter.