Hello,

I'm trying to do a system recovery for a friend. She has a gateway computer.
I forgot the model. Gateway suggested I try one of the following steps.
http://support.gateway.com/s/softwar...15910su9.shtml
or
http://support.gateway.com/s/softwar...418su534.shtml
She is in another state so it's very difficult to do over the phone since
basically it's like being blindfolded. Her computer is messed up so it looks
like recovering using link one is out of the question. So my question is if
I have her use the link 2 which requires the disc, how should I have her do
the recovery? When it comes time to select what kind of partition to create
which do I select? Format partition? She is the kind of person who is not
familiar with computers and gets aggrivated pretty easily so I'm trying to
do this as easy as possible. Any suggestions would be much appreciated.
Thanks to all!

Brandon