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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan)

new problem receiving faxes get error message



 
 
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Old September 4th 09, 03:02 PM posted to microsoft.public.windows.vista.print_fax_scan
Amanda
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Posts: 123
Default new problem receiving faxes get error message

I am having a problem recently with the fax program in Windows Vista
Ultimate. I have been using the program for some time without problem, this
has just cropped up.
I have the program set to manually receive faxes, and when I answer the
phone and hear a fax tone I click on receive fax now, and when I hear the
program make it's squeal I can hang up and the program will receive the fax.
Lately, the squeal comes but it never receives the fax.
Error message: "The incoming call cannot be answered as a fax."
I don't think the problem is on the sending fax machine.
Any thoughts?
I checked Microsoft knowledge base and found an article talking about the
class of the modem, but since this has already been set up for some time
successfully I am skeptical about that, and reluctant to edit the registry
without knowing for sure.
Thanks

--
Amanda B
 




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