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Vista-32 bit OS load problem
"R. H. Breener Jr." wrote in message ...
---FROM YOUR 10:28 MESSAGE--- How do I change it back to "normal mode?" Where would I find that choice? We'll get into that after I have a chance to look up your machine (which I see you provided). Sometimes it's just a black window with a blinking - at the upper left hand corner. No text, nothing else. That's interesting. I see the usual tree on the left side and on the right is listed the three things: HP (C and under that Factory_Image (D and under that FreeAgent (K all say "local disk. Under those are listed the different devices and removable storage including the DVD drive (E and four others. Try unplugging the FreeAgent drive and see if that changes any of the behavior. It's a Hewlet Packard Vista 32-bit, Pavilion Home Premium, a6333w. Graphics by N Vidia. Do you need any other information? That's all I found on the case. Let me look this up first. I already ran the boot disk and did all the tests it showed, but nothing was found. Check Disk didn't find anything and nothing was wrong with the hardware. Could the copy of the OS on the D partition be somehow corrupt? Could be, but it's not all that likely. Besides, though HP machines validated the partition before using it to recover. ----FROM YOUR 11:13 MESSAGE--- The blue screen says, at the top, Hewlett Packard Invent. Under that are several choices: F11 = System Recovery. F10 = Setup Esc = Boot Menu That's it, but no choices can be made. That window will sit there forever or until I shut the PC off and try again. That's a sign of something pretty messed up. Are you using a USB keyboard? Does the machine have a plug for a PS/2 keyboard? If so, perhaps it doesn't support USB until Windows is up. Try plugging in a PS/2 keyboard and see if you can get control. You'll need to get control to attempt to reset BIOS to it's default settings. What's the capacity of the disk drives, but the way. After I shut it off just now to get the information you wanted, the blue screen came up, then changed to the black screen that says "Windows Didn't Load". Then the usual "startup repair" window opened saying it will fix problems automatically that it finds. It does a system-recovery. This happens every few times but it never fixes the problem. In my experience, this rarely works. I found the original Recovery disks made when I bought this PC but have never used them. Recoveries were made from the OS on the D: drive partition. The recovery partition brought the machine back to factory level? That is, formatted the C: partition, you lost all your applications and data from C: and all that? If so, you've got little to loose by using the disks instead. But I'd put that off until you're sure the BIOS settings aren't fouled up. By the way, there's no need to clutter up a news group with this. We could take this to direct email. - Bill |
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Vista-32 bit OS load problem
R. H. Breener Jr. wrote:
----- Original Message ----- From: "Bill Leary" Newsgroups: microsoft.public.windows.vista.general Sent: Saturday, May 19, 2012 11:27 AM Subject: Vista-32 bit OS load problem One assumes you'll have to turn it off sometime. When you do, please note the blue screen particulars. Or, if you can take clear picture of it, do so and send it to me. The address here is my actual email address. The blue screen says, at the top, Hewlett Packard Invent. Under that are several choices: F11 = System Recovery. F10 = Setup Esc = Boot Menu You mean to say that when you press Esc the boot menu doesn't come up? That's it, but no choices can be made. That window will sit there forever or until I shut the PC off and try again. After I shut it off just now to get the information you wanted, the blue screen came up, then changed to the black screen that says "Windows Didn't Load". Then the usual "startup repair" window opened saying it will fix problems automatically that it finds. It does a system-recovery. This happens every few times but it never fixes the problem. Usually the blue screen will just hang there or the black screen with the blinking - until I shut the PC off and try again. This is very frustrating. I found the original Recovery disks made when I bought this PC but have never used them. Recoveries were made from the OS on the D: drive partition. |
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Vista-32 bit OS load problem
"webster72n" wrote in message ...
R. H. Breener Jr. wrote: ----- Original Message ----- From: "Bill Leary" One assumes you'll have to turn it off sometime. When you do, please note the blue screen particulars. Or, if you can take clear picture of it, do so and send it to me. The address here is my actual email address. The blue screen says, at the top, Hewlett Packard Invent. Under that are several choices: F11 = System Recovery. F10 = Setup Esc = Boot Menu You mean to say that when you press Esc the boot menu doesn't come up? You probably missed it in the earlier messages, but his keyboard doesn't work at this point. I looked up the machine. It has PS/w keyboard and mouse connectors. He hasn't replied to my query yet, but I suspect he's using a USB keyboard and the BIOS isn't set to do PS/2 emulation with a USB keyboard. - Bill |
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Vista-32 bit OS load problem
Bill Leary wrote:
"webster72n" wrote in message ... R. H. Breener Jr. wrote: ----- Original Message ----- From: "Bill Leary" One assumes you'll have to turn it off sometime. When you do, please note the blue screen particulars. Or, if you can take clear picture of it, do so and send it to me. The address here is my actual email address. The blue screen says, at the top, Hewlett Packard Invent. Under that are several choices: F11 = System Recovery. F10 = Setup Esc = Boot Menu You mean to say that when you press Esc the boot menu doesn't come up? You probably missed it in the earlier messages, but his keyboard doesn't work at this point. I looked up the machine. It has PS/w keyboard and mouse connectors. He hasn't replied to my query yet, but I suspect he's using a USB keyboard and the BIOS isn't set to do PS/2 emulation with a USB keyboard. - Bill Sure did, Bill, thanks, that explains the situation. Harry. |
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Vista-32 bit OS load problem
"webster72n" wrote in message
... R. H. Breener Jr. wrote: ----- Original Message ----- From: "Bill Leary" Newsgroups: microsoft.public.windows.vista.general Sent: Saturday, May 19, 2012 11:27 AM Subject: Vista-32 bit OS load problem One assumes you'll have to turn it off sometime. When you do, please note the blue screen particulars. Or, if you can take clear picture of it, do so and send it to me. The address here is my actual email address. The blue screen says, at the top, Hewlett Packard Invent. Under that are several choices: F11 = System Recovery. F10 = Setup Esc = Boot Menu You mean to say that when you press Esc the boot menu doesn't come up? No. Nothing happens. That's it, but no choices can be made. That window will sit there forever or until I shut the PC off and try again. After I shut it off just now to get the information you wanted, the blue screen came up, then changed to the black screen that says "Windows Didn't Load". Then the usual "startup repair" window opened saying it will fix problems automatically that it finds. It does a system-recovery. This happens every few times but it never fixes the problem. Usually the blue screen will just hang there or the black screen with the blinking - until I shut the PC off and try again. This is very frustrating. I found the original Recovery disks made when I bought this PC but have never used them. Recoveries were made from the OS on the D: drive partition. |
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Vista-32 bit OS load problem
"Bill Leary" wrote in message
... "webster72n" wrote in message ... R. H. Breener Jr. wrote: ----- Original Message ----- From: "Bill Leary" One assumes you'll have to turn it off sometime. When you do, please note the blue screen particulars. Or, if you can take clear picture of it, do so and send it to me. The address here is my actual email address. The blue screen says, at the top, Hewlett Packard Invent. Under that are several choices: F11 = System Recovery. F10 = Setup Esc = Boot Menu You mean to say that when you press Esc the boot menu doesn't come up? You probably missed it in the earlier messages, but his keyboard doesn't work at this point. I looked up the machine. It has PS/w keyboard and mouse connectors. He hasn't replied to my query yet, but I suspect he's using a USB keyboard and the BIOS isn't set to do PS/2 emulation with a USB keyboard. - Bill The original KB is no longer with this Vista PC. I now have a MS KB and a cheap mouse from Walmart. |
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Vista-32 bit OS load problem
"webster72n" wrote in message
... Bill Leary wrote: "webster72n" wrote in message ... R. H. Breener Jr. wrote: ----- Original Message ----- From: "Bill Leary" One assumes you'll have to turn it off sometime. When you do, please note the blue screen particulars. Or, if you can take clear picture of it, do so and send it to me. The address here is my actual email address. The blue screen says, at the top, Hewlett Packard Invent. Under that are several choices: F11 = System Recovery. F10 = Setup Esc = Boot Menu You mean to say that when you press Esc the boot menu doesn't come up? You probably missed it in the earlier messages, but his keyboard doesn't work at this point. I looked up the machine. It has PS/w keyboard and mouse connectors. He hasn't replied to my query yet, but I suspect he's using a USB keyboard and the BIOS isn't set to do PS/2 emulation with a USB keyboard. - Bill Sure did, Bill, thanks, that explains the situation. Harry. It still takes 2 or 3 tries before the PC will boot. Googling online I found this is a common problem but found no solution. What can I try next? |
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Vista-32 bit OS load problem
"R. H. Breener Jr." wrote in message ...
It still takes 2 or 3 tries before the PC will boot. Googling online I found this is a common problem but found no solution. What can I try next? I want to see if we can get you into the setup screens and tell the machine to restore BIOS settings. But without a working keyboard, this is difficult. The way to do it without a keyboard isn't that complicated, but depending on how the machine has been customized, it could totally disable it. And comparing what you've said about the machine and what I've found out about it's factory setup, it's definitely been customized. So, let's not go there just yet. Note that this is not Windows restore we're talking about. You've done that already. This is much lower level than that. Open the following page, which has the technical data for your computer. http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3715498 Then scroll down until you get to the section titled "I/O PORTS" and the subsection "BACK I/O PORTS". The port marked 1 is the PS/2 mouse connector and the one marked 14 is PS/2 keyboard connector. From the data a but further on it appears the machine came with a PS/2 keyboard and mouse. Please verify, did your original keyboard and mouse plug into these connectors? The four connectors marked with 12 are USB ports. There are also two more of these on the front of the machine. Do you new mouse and keyboard plug into any of these connectors? And while we're collecting information, is there anything else plugged into any of those USB ports? Front or rear? Is there anything plugged into the IEEE 1394a connector, marked 4? Also observe the VGA connector, marked 3 on the picture. From what you've said about video related errors, I’m pretty sure your monitor is not plugged in here, but please just let us know for sure. Again, from what you've said, I expect you monitor is plugged into a card in a PCI slot, immediately to the right of the connectors marked 8, 9 and 10 on the picture. So, the questions a 1. Did your original keyboard and mouse plug into the PS/2 connectors 1 & 14 ? 2. Do your current keyboard and mouse plug into the USB connectors marked 12 (or the similar ports on the front) ? 3. Is there anything else plugged into any of the USB connectors marked 12 (or the similar ports on the front) ? 4. Is anything plugged into the IEEE 1394a connector marked 4 ? 5. Is your monitor plugged into the VGA connector marked 3 ? 6. Is your monitor plugged into the PCI x16 slot, immediately to the right of the audio (8, 9 & 10) connectors ? Looking forward to hearing back from you. Oh, you say that you found that this is a common problem. Please give me the URL of one or two of those pages you found. - Bill |
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Vista-32 bit OS load problem
"Bill Leary" wrote in message
... "R. H. Breener Jr." wrote in message ... ---FROM YOUR 10:28 MESSAGE--- How do I change it back to "normal mode?" Where would I find that choice? We'll get into that after I have a chance to look up your machine (which I see you provided). Sometimes it's just a black window with a blinking - at the upper left hand corner. No text, nothing else. That's interesting. I see the usual tree on the left side and on the right is listed the three things: HP (C and under that Factory_Image (D and under that FreeAgent (K all say "local disk. Under those are listed the different devices and removable storage including the DVD drive (E and four others. Try unplugging the FreeAgent drive and see if that changes any of the behavior. I tried that already and it made no difference. It's a Hewlet Packard Vista 32-bit, Pavilion Home Premium, a6333w. Graphics by N Vidia. Do you need any other information? That's all I found on the case. Let me look this up first. OK. I already ran the boot disk and did all the tests it showed, but nothing was found. Check Disk didn't find anything and nothing was wrong with the hardware. Could the copy of the OS on the D partition be somehow corrupt? Could be, but it's not all that likely. Besides, though HP machines validated the partition before using it to recover. ----FROM YOUR 11:13 MESSAGE--- The blue screen says, at the top, Hewlett Packard Invent. Under that are several choices: F11 = System Recovery. F10 = Setup Esc = Boot Menu That's it, but no choices can be made. That window will sit there forever or until I shut the PC off and try again. That's a sign of something pretty messed up. I agree. Sometimes a window comes up telling me the PC didn't boot, then does a Startup-Repair, and it suggests a system-restore. The KB and mouse work with that window. It does a system-restore and the PC loads the OS, but the next time I turn it on, it's the same old problem. Are you using a USB keyboard? Does the machine have a plug for a PS/2 keyboard? If so, perhaps it doesn't support USB until Windows is up. Try plugging in a PS/2 keyboard and see if you can get control. You'll need to get control to attempt to reset BIOS to it's default settings. What's the capacity of the disk drives, but the way. The C: drive is 456 GBs. And D: drive is 9.57 GBs. After I shut it off just now to get the information you wanted, the blue screen came up, then changed to the black screen that says "Windows Didn't Load". Then the usual "startup repair" window opened saying it will fix problems automatically that it finds. It does a system-recovery. This happens every few times but it never fixes the problem. In my experience, this rarely works. I can see that. It happens almost all the time and the problem remains. I found the original Recovery disks made when I bought this PC but have never used them. Recoveries were made from the OS on the D: drive partition. The recovery partition brought the machine back to factory level? That is, formatted the C: partition, you lost all your applications and data from C: and all that? I lose everything in the System-"Recovery". So yes, I assume it reformatted the HD and reinstalled the OS. The startup problem remained. If so, you've got little to loose by using the disks instead. But I'd put that off until you're sure the BIOS settings aren't fouled up. By the way, there's no need to clutter up a news group with this. We could take this to direct email. OK... I would like to know how to find out if the BIOS is fouled up. I have CCed this to you and you can reply using my email address. - Bill |