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windows fax scanner: blank fax sent?!



 
 
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  #11 (permalink)  
Old March 30th 14, 10:45 PM posted to microsoft.public.windows.vista.general
Gene E. Bloch
external usenet poster
 
Posts: 1,191
Default windows fax scanner: blank fax sent?!

On Sun, 30 Mar 2014 11:12:57 -0700 (PDT),
wrote:

On Sunday, March 30, 2014 1:38:48 AM UTC+1, Paul wrote:

Some things I'd try:

1) Change the "fit to page" setting on the print driver.

Perhaps it's a scaling or rotation error. Perhaps the

document is landscape and the fax only does portrait

(a software limitation). Eons ago, I used to have problems

like that, where a "blank page" happened, because the page

was actually rotated off the print surface.

2) The freebie office tools may also have a save/export to PDF

option. Perhaps, with a clean PDF in hand, you could try

sending the PDF version, using something else. If the PDF is also

blank, then you know it's not the FAX hand-off which is broken.

"Printing" type functions are wondrous, in that so many

of them are broken. It seems we can land a robot on Mars,

but we can't print half the time. You'd swear it was

brain surgery.

FAX is particularly simple, in that your document tool only

needs to prepare a bitmap version of the document for transmission.

And that's practically on your screen right now. That's why

it's so sad, when the tool can't manage to transfer that

stuff, to the FAX portion of the solution.

HTH,

Paul


I followed your hint, saved a 2 pages document, exported as a pdf file (using my usual A.O.O. 4.1) then print - fax- windows fax scanner and now it's no more blank, the 2 pages are there ready for the fax trasmission!
Can you explain me plainly what my problem was and how was bypassed?
A.


The fax functions in OOO are broken and it was bypassed by - wait for it
- bypassing those functions.

And LibreOffice might not have fallen far enough from the tree to have
fixed those functions.

I repeat: try Kingsoft, just for fun.

--
Gene E. Bloch (Stumbling Bloch)
  #12 (permalink)  
Old March 30th 14, 10:48 PM posted to microsoft.public.windows.vista.general
Gene E. Bloch
external usenet poster
 
Posts: 1,191
Default windows fax scanner: blank fax sent?!

On Sat, 29 Mar 2014 20:38:48 -0400, Paul wrote:

wrote:
On Friday, March 28, 2014 11:12:10 PM UTC+1, Gene E. Bloch wrote:

That's interesting, even weird. I still think it could be either OO or

the driver, but I really don't know how to find out.



Odds are there are no new drivers to try for vista. Which printer is it?



OK - I just got an idea. How abut installing one of the other free

office suites? In fact OpenOffice has been supplanted by LibreOffice, so

you might want to try that. I imagine that KingSoft Office will work on

Vista as well. If one or another of these programs works OK, then it was

OO, otherwise the printer driver or even the printer itself.



From
http://en.wikipedia.org/wiki/OpenOffice.org

"The project was closed by Oracle Corporation, the then-owner of Sun, in

April 2011.[11] Active successor projects include Apache OpenOffice,

LibreOffice and NeoOffice"



--

Gene E. Bloch (Stumbling Bloch)


Same problem with Libreoffice 4.2.2 (I've got A.O.O. 4.1).
But I can send the same file using a different "fax function" instead of "windows fax scanner", the one of a Canon inkjet multifunction printer (MX 895).
My printer is a Dell 5110cn but it doesn't have any fax modem in it..."windows fax scanner" software uses my pc inbuilt fax modem...
Do u think I have to install the latest and specific Dell's drivers? Thanks!


Some things I'd try:

1) Change the "fit to page" setting on the print driver.
Perhaps it's a scaling or rotation error. Perhaps the
document is landscape and the fax only does portrait
(a software limitation). Eons ago, I used to have problems
like that, where a "blank page" happened, because the page
was actually rotated off the print surface.

2) The freebie office tools may also have a save/export to PDF
option. Perhaps, with a clean PDF in hand, you could try
sending the PDF version, using something else. If the PDF is also
blank, then you know it's not the FAX hand-off which is broken.

"Printing" type functions are wondrous, in that so many
of them are broken. It seems we can land a robot on Mars,
but we can't print half the time. You'd swear it was
brain surgery.

FAX is particularly simple, in that your document tool only
needs to prepare a bitmap version of the document for transmission.
And that's practically on your screen right now. That's why
it's so sad, when the tool can't manage to transfer that
stuff, to the FAX portion of the solution.

HTH,
Paul


I think the idea of saving the file as a pdf and then sending it as a
fax is a great idea.

In fact I suggested it myself :-)

Message-ID:

And it worked, apparently.

--
Gene E. Bloch (Stumbling Bloch)
  #13 (permalink)  
Old March 31st 14, 12:52 PM posted to microsoft.public.windows.vista.general
[email protected]
external usenet poster
 
Posts: 5
Default windows fax scanner: blank fax sent?!

On Monday, March 31, 2014 12:45:47 AM UTC+2, Gene E. Bloch wrote:




The fax functions in OOO are broken and it was bypassed by - wait for it

- bypassing those functions.



And LibreOffice might not have fallen far enough from the tree to have

fixed those functions.



I repeat: try Kingsoft, just for fun.



--

Gene E. Bloch (Stumbling Bloch)


Broken for a 2 pages fax and not broken for 1 page fax? That's odd!
I'm gonna try Kingsoft then I'll let u know.
 




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