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Interesting uninstall problem with old software



 
 
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  #11 (permalink)  
Old March 21st 15, 10:19 PM posted to microsoft.public.windows.vista.general,alt.windows7.general,alt.comp.os.windows-8
pjp[_5_]
external usenet poster
 
Posts: 5
Default Interesting uninstall problem with old software

In article ,
says...

On 3/20/15 2:57 PM, VanguardLH wrote:
Ken Springer wrote:

Never had *this* happen before...

Vista Ultimate Service Pack 2 system, most definitely 32 bit.

I've got an old piece of software installed that required running in XP
SP2 mode when installed under Windows 7. I installed it here just to
help my brother-in-law with the program, I never used it.

The installation included a program written, apparently, in Dbase, and
the installation also installed a Dbase runtime engine.

When trying to uninstall both, I got the message the program can only be
uninstalled on 64 bit windows.

Repeated efforts finally got the Dbase runtime engine uninstalled, but
no luck with the program itself.

Any brilliant ideas about how to get around this?


When attempting uninstall, are you logged under an admin-level Windows
account (i.e., it is in the Administrators account group)? Have you
tried logging into the Administrator account to uninstall?


Yep. I'm the only user of my computers, and my accounts are admin
accounts. I didn't take the time to try the Super-Admin account from
Safe Mode. I also didn't try Run as Administrator either.

Account groups and permissions is something I've never delved into much,
since I moved to Mac when my XP system totally took a dive.

So did you have to use compatibility mode to install the program or only
to run it after install? If the latter, maybe you still have
compatibility mode set on the shortcut or the file it loads.


No. My brother-in-law runs Win 7, and I had no running Windows
computers when we installed it on his system, 3-4 years ago. It wasn't
until he called saying things wouldn't work, and I did some research,
that I discovered the compatibility mode requirement. Once we set the
compatibility mode, a lot of problems disappeared related to this aspect
now worked.

Eventually, I had Vista installed on the now homegrown XP box, and
installed the program there just to help him find out how to do this,
that, and the other. I never actually ran it for any other purpose.
But I did find a lot of buggy things in it.


The power off or save is an option you can set.
  #12 (permalink)  
Old March 21st 15, 10:46 PM posted to microsoft.public.windows.vista.general,alt.windows7.general,alt.comp.os.windows-8
VanguardLH[_2_]
external usenet poster
 
Posts: 104
Default Interesting uninstall problem with old software

Ken Springer wrote:

VanguardLH wrote:

In the past, there were times when the only way I could uninstall a
program was to install it and then do the uninstall. Nowadays I usually
do the registry and file cleanup myself (after saving a backup).


That's a good idea. If I can find the program here, I might try this.
The only place I think you can find the program now is on C/Net, and I'd
rather not get it from there.


I tend to get software from softpepdia.com to eliminate the wrapper that
CNet puts on some downloads. The only problem I've run into at
Softpedia is knowing which download link to click as they mix in their
ads with their download buttons with the one for the program you wanted;
however, after using ad blocking, those misleading download buttons
disappeared.

Sometimes at either download.com or softpedia.com they will have a link
to the author's/owner's web site. I go there to get the program
directly from there. Alas, many sites will direct you back to Cnet,
brothersoft, or some other download repository so they don't have to
manage the bandwidth.

Another option is to see if the free version of Revo Uninstaller would
get rid of the program (if they included it in their database included
with the program).


As I mentioned to Stormin' Norman, I'm certainly not adverse to
reinstalling Vista, since it' just a learning box for me, I use it for
nothing.


Revo doesn't have you reinstalling Windows. Their database is a
hardcoded list of known registry entries and files for the programs they
know about so they know what to remove. If doing the manual remnant
cleanup of the registry and files is beyond you or you want a quick stab
at the cleanup then Revo Uninstaller might work. They have a free
version you can try. The payware version includes a monitor so it can
see what changes were made to know what to remove later. The freeware
doesn't have the real-time monitor but it still has the database of
hardcoded expertise that might help remove the stubborn program.
  #13 (permalink)  
Old March 22nd 15, 04:45 AM posted to microsoft.public.windows.vista.general,alt.windows7.general,alt.comp.os.windows-8
Ken Springer[_2_]
external usenet poster
 
Posts: 77
Default Interesting uninstall problem with old software

On 3/21/15 4:19 PM, pjp wrote:
In article ,
says...

On 3/20/15 2:57 PM, VanguardLH wrote:
Ken Springer wrote:

Never had *this* happen before...

Vista Ultimate Service Pack 2 system, most definitely 32 bit.

I've got an old piece of software installed that required running in XP
SP2 mode when installed under Windows 7. I installed it here just to
help my brother-in-law with the program, I never used it.

The installation included a program written, apparently, in Dbase, and
the installation also installed a Dbase runtime engine.

When trying to uninstall both, I got the message the program can only be
uninstalled on 64 bit windows.

Repeated efforts finally got the Dbase runtime engine uninstalled, but
no luck with the program itself.

Any brilliant ideas about how to get around this?

When attempting uninstall, are you logged under an admin-level Windows
account (i.e., it is in the Administrators account group)? Have you
tried logging into the Administrator account to uninstall?


Yep. I'm the only user of my computers, and my accounts are admin
accounts. I didn't take the time to try the Super-Admin account from
Safe Mode. I also didn't try Run as Administrator either.

Account groups and permissions is something I've never delved into much,
since I moved to Mac when my XP system totally took a dive.

So did you have to use compatibility mode to install the program or only
to run it after install? If the latter, maybe you still have
compatibility mode set on the shortcut or the file it loads.


No. My brother-in-law runs Win 7, and I had no running Windows
computers when we installed it on his system, 3-4 years ago. It wasn't
until he called saying things wouldn't work, and I did some research,
that I discovered the compatibility mode requirement. Once we set the
compatibility mode, a lot of problems disappeared related to this aspect
now worked.

Eventually, I had Vista installed on the now homegrown XP box, and
installed the program there just to help him find out how to do this,
that, and the other. I never actually ran it for any other purpose.
But I did find a lot of buggy things in it.


The power off or save is an option you can set.


I was surprised the defaults are different.



--
Ken
Mac OS X 10.8.5
Firefox 33.1
Thunderbird 31.5
"My brain is like lightning, a quick flash
and it's gone!"
  #14 (permalink)  
Old March 22nd 15, 05:37 AM posted to microsoft.public.windows.vista.general,alt.windows7.general,alt.comp.os.windows-8
Ken Springer[_2_]
external usenet poster
 
Posts: 77
Default Interesting uninstall problem with old software

On 3/21/15 4:46 PM, VanguardLH wrote:
Ken Springer wrote:

VanguardLH wrote:

In the past, there were times when the only way I could uninstall a
program was to install it and then do the uninstall. Nowadays I usually
do the registry and file cleanup myself (after saving a backup).


That's a good idea. If I can find the program here, I might try this.
The only place I think you can find the program now is on C/Net, and I'd
rather not get it from there.


I tend to get software from softpepdia.com to eliminate the wrapper that
CNet puts on some downloads. The only problem I've run into at
Softpedia is knowing which download link to click as they mix in their
ads with their download buttons with the one for the program you wanted;
however, after using ad blocking, those misleading download buttons
disappeared.

Sometimes at either download.com or softpedia.com they will have a link
to the author's/owner's web site. I go there to get the program
directly from there. Alas, many sites will direct you back to Cnet,
brothersoft, or some other download repository so they don't have to
manage the bandwidth.

Another option is to see if the free version of Revo Uninstaller would
get rid of the program (if they included it in their database included
with the program).


As I mentioned to Stormin' Norman, I'm certainly not adverse to
reinstalling Vista, since it' just a learning box for me, I use it for
nothing.


Revo doesn't have you reinstalling Windows. Their database is a
hardcoded list of known registry entries and files for the programs they
know about so they know what to remove. If doing the manual remnant
cleanup of the registry and files is beyond you or you want a quick stab
at the cleanup then Revo Uninstaller might work. They have a free
version you can try. The payware version includes a monitor so it can
see what changes were made to know what to remove later. The freeware
doesn't have the real-time monitor but it still has the database of
hardcoded expertise that might help remove the stubborn program.


I've always wanted to try Revo, but never had a good reason. Now is as
good a time as any. Won't be for a couple of days, though, durn job is
getting in the way of my playing. LOL


--
Ken
Mac OS X 10.8.5
Firefox 33.1
Thunderbird 31.5
"My brain is like lightning, a quick flash
and it's gone!"
  #15 (permalink)  
Old March 22nd 15, 05:39 AM posted to microsoft.public.windows.vista.general,alt.windows7.general,alt.comp.os.windows-8
Ken Springer[_2_]
external usenet poster
 
Posts: 77
Default Interesting uninstall problem with old software

On 3/20/15 3:40 PM, Zaidy036 wrote:
On 3/20/2015 9:47 AM, Ken Springer wrote:
Never had *this* happen before...

Vista Ultimate Service Pack 2 system, most definitely 32 bit.

I've got an old piece of software installed that required running in XP
SP2 mode when installed under Windows 7. I installed it here just to
help my brother-in-law with the program, I never used it.

The installation included a program written, apparently, in Dbase, and
the installation also installed a Dbase runtime engine.

When trying to uninstall both, I got the message the program can only be
uninstalled on 64 bit windows.

Repeated efforts finally got the Dbase runtime engine uninstalled, but
no luck with the program itself.

Any brilliant ideas about how to get around this?


Unlocker http://filehippo.com/download_unlocker

Take Ownership

http://www.faqforge.com/windows/take...nd-in-windows/


Both are on the list to try.


--
Ken
Mac OS X 10.8.5
Firefox 33.1
Thunderbird 31.5
"My brain is like lightning, a quick flash
and it's gone!"
  #16 (permalink)  
Old March 22nd 15, 05:41 AM posted to microsoft.public.windows.vista.general,alt.windows7.general,alt.comp.os.windows-8
Ken Springer[_2_]
external usenet poster
 
Posts: 77
Default Interesting uninstall problem with old software

On 3/20/15 3:58 PM, Keith Nuttle wrote:
On 3/20/2015 9:47 AM, Ken Springer wrote:
Never had *this* happen before...

Vista Ultimate Service Pack 2 system, most definitely 32 bit.

I've got an old piece of software installed that required running in XP
SP2 mode when installed under Windows 7. I installed it here just to
help my brother-in-law with the program, I never used it.

The installation included a program written, apparently, in Dbase, and
the installation also installed a Dbase runtime engine.

When trying to uninstall both, I got the message the program can only be
uninstalled on 64 bit windows.

Repeated efforts finally got the Dbase runtime engine uninstalled, but
no luck with the program itself.

Any brilliant ideas about how to get around this?

What is the extension the program that will not be deleted?

It has been years since I worked with dBase, but the dBase program had
an extension of *.prg. They would not be installed in the windows
sense. They would just be available to the runtime dBase runtime engine
or to the dBase system.

If so then it could be deleted, and have no effect on the OS.


The runtime engine I finally got rid of, although it took a couple of
tries before it went past a 64 bit windows message.



--
Ken
Mac OS X 10.8.5
Firefox 33.1
Thunderbird 31.5
"My brain is like lightning, a quick flash
and it's gone!"
  #17 (permalink)  
Old March 22nd 15, 08:35 AM posted to microsoft.public.windows.vista.general,alt.windows7.general,alt.comp.os.windows-8
VanguardLH[_2_]
external usenet poster
 
Posts: 104
Default Interesting uninstall problem with old software

Ken Springer wrote:

I've always wanted to try Revo, but never had a good reason. Now is as
good a time as any. Won't be for a couple of days, though, durn job is
getting in the way of my playing. LOL


Got any PTO left?

"Hi, boss. I caught the flu from my kids and will be out a day or two."

If you don't have kids [at home] then say your friends brought their
sick kids over. Kids are germ factories on legs spreading the stuff
when they come home from school.
  #18 (permalink)  
Old March 22nd 15, 01:24 PM posted to microsoft.public.windows.vista.general,alt.windows7.general,alt.comp.os.windows-8
Ken Springer[_2_]
external usenet poster
 
Posts: 77
Default Interesting uninstall problem with old software

On 3/22/15 2:35 AM, VanguardLH wrote:
Ken Springer wrote:

I've always wanted to try Revo, but never had a good reason. Now is as
good a time as any. Won't be for a couple of days, though, durn job is
getting in the way of my playing. LOL


Got any PTO left?


?????????? Would that be Personal Time Off? If so, then no. I've
got a part-time job at Walmart, and their reputation is basically true.

"Hi, boss. I caught the flu from my kids and will be out a day or two."

If you don't have kids [at home] then say your friends brought their
sick kids over. Kids are germ factories on legs spreading the stuff
when they come home from school.



--
Ken
Mac OS X 10.8.5
Firefox 33.1
Thunderbird 31.5
"My brain is like lightning, a quick flash
and it's gone!"
  #19 (permalink)  
Old March 22nd 15, 09:26 PM posted to microsoft.public.windows.vista.general,alt.windows7.general,alt.comp.os.windows-8
VanguardLH[_2_]
external usenet poster
 
Posts: 104
Default Interesting uninstall problem with old software

Ken Springer wrote:

VanguardLH wrote:

Ken Springer wrote:

I've always wanted to try Revo, but never had a good reason. Now is
as good a time as any. Won't be for a couple of days, though, durn
job is getting in the way of my playing. LOL


Got any PTO left?


?????????? Would that be Personal Time Off? If so, then no. I've
got a part-time job at Walmart, and their reputation is basically
true.


A lot of places for many years now decided to staff using part-time
employees or making sure they work less than the minimum hours that
grants them company benefits (40 hours?). That's why there are so many
part-time jobs. Less cost to the employer.
  #20 (permalink)  
Old March 23rd 15, 03:10 PM posted to microsoft.public.windows.vista.general,alt.windows7.general,alt.comp.os.windows-8
Ken Springer[_2_]
external usenet poster
 
Posts: 77
Default Interesting uninstall problem with old software

On 3/21/15 4:46 PM, VanguardLH wrote:
Another option is to see if the free version of Revo Uninstaller would
get rid of the program (if they included it in their database included
with the program).

As I mentioned to Stormin' Norman, I'm certainly not adverse to
reinstalling Vista, since it' just a learning box for me, I use it for
nothing.

Revo doesn't have you reinstalling Windows. Their database is a
hardcoded list of known registry entries and files for the programs they
know about so they know what to remove. If doing the manual remnant
cleanup of the registry and files is beyond you or you want a quick stab
at the cleanup then Revo Uninstaller might work. They have a free
version you can try. The payware version includes a monitor so it can
see what changes were made to know what to remove later. The freeware
doesn't have the real-time monitor but it still has the database of
hardcoded expertise that might help remove the stubborn program.


Mother Nature ruined my plans for yesterday morning before going to
work, so gave Revo (free version) a try.

It worked!!! I chose the Advanced button, I wanted everything gone. I
did not use the portable version. Took forever to shut the computer
down and reboot, but it seems to be OK. No extensive use as of yet, but
then there never has been any extensive use of Vista for me. LOL

One thing I found interesting, if you use the Advanced setting, the
program allows you to "clean" the registry of entries relating to the
program being removed. Doing exactly the actions that people don't like
registry cleaners doing. G

--
Ken
Mac OS X 10.8.5
Firefox 36.0.4
Thunderbird 31.5
"My brain is like lightning, a quick flash
and it's gone!"
 




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