Hi, I'm unable to load Office Home and Student 2007. I have just installed
Vista Home Premium. When I install the disc my computer crashes stating ' a
problem has occured etc....' I have left the disc in at start up and trid to
access it through 'my computer' but the computer just crashes. Any ideas
please.
Kind regards, Mike

Mike,

Disregarding what you're trying to load using the optical drive, have you
checked the Device Manager to see if Vista is reporting any problems with
it?

Bob S.


"miketbowls" wrote in message
...
Hi, I'm unable to load Office Home and Student 2007. I have just installed
Vista Home Premium. When I install the disc my computer crashes stating '
a
problem has occured etc....' I have left the disc in at start up and trid
to
access it through 'my computer' but the computer just crashes. Any ideas
please.
Kind regards, Mike

Hi Bobs, I have just checked my device manger as sugested. VOBID Instant
drive CD SCSI Cd Rom Device; is not working? Code 10.
Any sugestions?
Thank you Mike T.

"BobS" wrote:

Mike,

Disregarding what you're trying to load using the optical drive, have you
checked the Device Manager to see if Vista is reporting any problems with
it?

Bob S.


"miketbowls" wrote in message
...
Hi, I'm unable to load Office Home and Student 2007. I have just installed
Vista Home Premium. When I install the disc my computer crashes stating '
a
problem has occured etc....' I have left the disc in at start up and trid
to
access it through 'my computer' but the computer just crashes. Any ideas
please.
Kind regards, Mike

Yes - start here http://msdn2.microsoft.com/en-us/win.../aa905013.aspx
and use the Knowledge Base to see if there's any info.

I just did a Google search using "VOBID Instant" and got a few hits
suggesting others are getting the same error.

Here http://www.techrescue.net/forum/topi...e&TOPIC_ID=411
suggests some fixes


Appears Pinnacle is the culprit here - not Vista.

Bob S.


"miketbowls" wrote in message
...
Hi Bobs, I have just checked my device manger as sugested. VOBID Instant
drive CD SCSI Cd Rom Device; is not working? Code 10.
Any sugestions?
Thank you Mike T.

"BobS" wrote:

Mike,

Disregarding what you're trying to load using the optical drive, have you
checked the Device Manager to see if Vista is reporting any problems with
it?

Bob S.


"miketbowls" wrote in message
...
Hi, I'm unable to load Office Home and Student 2007. I have just
installed
Vista Home Premium. When I install the disc my computer crashes stating
'
a
problem has occured etc....' I have left the disc in at start up and
trid
to
access it through 'my computer' but the computer just crashes. Any
ideas
please.
Kind regards, Mike

Bobs, thank you very much for your input. I will try the links you have given
to me. Sorry I'm taking so long in between responces, but I'm studying at the
moment. Will get back to you asap to let you know how I get on. Once again
thank you. Mike.

"BobS" wrote:

Yes - start here http://msdn2.microsoft.com/en-us/win.../aa905013.aspx
and use the Knowledge Base to see if there's any info.

I just did a Google search using "VOBID Instant" and got a few hits
suggesting others are getting the same error.

Here http://www.techrescue.net/forum/topi...e&TOPIC_ID=411
suggests some fixes


Appears Pinnacle is the culprit here - not Vista.

Bob S.


"miketbowls" wrote in message
...
Hi Bobs, I have just checked my device manger as sugested. VOBID Instant
drive CD SCSI Cd Rom Device; is not working? Code 10.
Any sugestions?
Thank you Mike T.

"BobS" wrote:

Mike,

Disregarding what you're trying to load using the optical drive, have you
checked the Device Manager to see if Vista is reporting any problems with
it?

Bob S.


"miketbowls" wrote in message
...
Hi, I'm unable to load Office Home and Student 2007. I have just
installed
Vista Home Premium. When I install the disc my computer crashes stating
'
a
problem has occured etc....' I have left the disc in at start up and
trid
to
access it through 'my computer' but the computer just crashes. Any
ideas
please.
Kind regards, Mike