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Installation and Setup of Vista Installation problems and questions using Windows Vista. (microsoft.public.windows.vista.installation_setup) |
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Recovery/Backup/Restore issue
Hello,
I am new to this forum and hope you can help me please. I'll try to be brief and to the point. Just bought a new computer with Vista. It crashed yesterday and was advised to "start from scratch" and use recovery tool. Just before doing this it asked me if I wanted to backup my data. Of course I did on an external hard drive. Today I have successfully windows and running and it's new again. Now I'm ready to restore my back up files. When I use the Vista back up file utility, it doesn't "see" the backup files on my external hard drive. When I go into explorer I can see the backup files on my external hard drive. When I click on the application file (it says it is a "restorewiz application"), it throws me into recovery manager and says, "the file restore wizard helps you restore files that you backed up earlier". So far so good. Then it says "insert the last disk. Please insert the latest disk and continue the restore wizard." There is no option to tell it to look on my external hard drive. What am I missing? All I want to do is to restore these files which I can see on my external hard drive. They are in the folder "MINWINPC" with file extensions of .fpw. Thanks for any help. Bruce |
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Recovery/Backup/Restore issue/Not a setup install question.
This group has been designated Setup for months. Please use it that way.
The last three weeks itts gotten flooded with questions that have nothing to do with setup issues. It makes it more difficult to help on setup issues wading through all the messages that are important to you but don't have a damn thing to do with setup. If you can buy Vista, I assume you can read at some level. Put your general questions on the general group and leave this one for the setup issues. If it's Adobe--it don't go here. If it's driver--it don't go here. If it's Winmail--it don't go here. If it's Office related--it sure as hell don't go here and I've answered a ton of Office questions/Outlook questions and BCM questions on the general group even though they have their own groups and all their helpers have used and most have Beta tested Vista for over a year. CH "Bruce" wrote in message ... Hello, I am new to this forum and hope you can help me please. I'll try to be brief and to the point. Just bought a new computer with Vista. It crashed yesterday and was advised to "start from scratch" and use recovery tool. Just before doing this it asked me if I wanted to backup my data. Of course I did on an external hard drive. Today I have successfully windows and running and it's new again. Now I'm ready to restore my back up files. When I use the Vista back up file utility, it doesn't "see" the backup files on my external hard drive. When I go into explorer I can see the backup files on my external hard drive. When I click on the application file (it says it is a "restorewiz application"), it throws me into recovery manager and says, "the file restore wizard helps you restore files that you backed up earlier". So far so good. Then it says "insert the last disk. Please insert the latest disk and continue the restore wizard." There is no option to tell it to look on my external hard drive. What am I missing? All I want to do is to restore these files which I can see on my external hard drive. They are in the folder "MINWINPC" with file extensions of .fpw. Thanks for any help. Bruce |
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Recovery/Backup/Restore issue/Not a setup install question.
Mr. Harris,
I'm sorry you got up on the wrong side of the bed today. I'm sorry if I offended you and commited a cardinal sin by making my first post in a wrong area. You're certainly right. Reinstalling Windows certainly has nothing to do with the installation and setup area. It will never happen again. "Chad Harris" wrote: This group has been designated Setup for months. Please use it that way. The last three weeks itts gotten flooded with questions that have nothing to do with setup issues. It makes it more difficult to help on setup issues wading through all the messages that are important to you but don't have a damn thing to do with setup. If you can buy Vista, I assume you can read at some level. Put your general questions on the general group and leave this one for the setup issues. If it's Adobe--it don't go here. If it's driver--it don't go here. If it's Winmail--it don't go here. If it's Office related--it sure as hell don't go here and I've answered a ton of Office questions/Outlook questions and BCM questions on the general group even though they have their own groups and all their helpers have used and most have Beta tested Vista for over a year. CH "Bruce" wrote in message ... Hello, I am new to this forum and hope you can help me please. I'll try to be brief and to the point. Just bought a new computer with Vista. It crashed yesterday and was advised to "start from scratch" and use recovery tool. Just before doing this it asked me if I wanted to backup my data. Of course I did on an external hard drive. Today I have successfully windows and running and it's new again. Now I'm ready to restore my back up files. When I use the Vista back up file utility, it doesn't "see" the backup files on my external hard drive. When I go into explorer I can see the backup files on my external hard drive. When I click on the application file (it says it is a "restorewiz application"), it throws me into recovery manager and says, "the file restore wizard helps you restore files that you backed up earlier". So far so good. Then it says "insert the last disk. Please insert the latest disk and continue the restore wizard." There is no option to tell it to look on my external hard drive. What am I missing? All I want to do is to restore these files which I can see on my external hard drive. They are in the folder "MINWINPC" with file extensions of .fpw. Thanks for any help. Bruce |
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Recovery/Backup/Restore issue/Not a setup install question.
On Fri, 16 Feb 2007 13:52:25 -0800, Bruce
wrote: Mr. Harris, I'm sorry you got up on the wrong side of the bed today. Sadly there are a lot of Chads on Usenet (newsgroups). They get off on being what is comically called a nanny or net cop, trying to police people doing something in their mind is improper etiquette. Then we have the guys that get po'ed usually with someone that got the better of them in a discussion and then they just have to announce to the world they got their revenge by proudly proclaiming they "plonked" them, which means they placed them in their kill file so they won't see their posts any more, like if the rest of us care. Don't let such simpleton's bother you. That's half the fun of visiting newsgroups. I have such guys for lunch. That's my fun. LOL! |
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Recovery/Backup/Restore issue/Not a setup install question.
"Chad Harris" vistaneedsmuchowork.net wrote in message ... This group has been designated Setup for months. I guess a "installation_setup" procedure is not complete until Vista does everything you could ever dream of! |
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Recovery/Backup/Restore issue
Bruce Have you had any luck with this problem. I am having the exact same issue. I have opened a ticket with Microsoft and they are now in Level 2 support. let me know if you have figured out a way to recover the data and I will do the same. CHris -- chrislcookie |
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Recovery/Backup/Restore issue
Wouldn't you know! One thread that has my exact problem, asked very politely
but maybe not in the correct forum, and it draws fire from some know-it-all whose keystrokes would have been better spent helping. I'll click on "Notify me of replies" but not so sure it works. Good Luck! "chrislcookie" wrote: Bruce Have you had any luck with this problem. I am having the exact same issue. I have opened a ticket with Microsoft and they are now in Level 2 support. let me know if you have figured out a way to recover the data and I will do the same. CHris -- chrislcookie |
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Recovery/Backup/Restore issue
Count me in too. I have the same problem. Im always sooo careful about backing up and the one time I need it I cant use it. If you do get anywhere with microsoft please post it. For what its worth my local pc shop said "dont use Microsoft backup for anything, just copy the files you want to keep to an external HDD". Now he tells me! Good luck again -- thx67 |
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Recovery/Backup/Restore issue
Count me in too. I have the same problem. Im always sooo careful about backing up and the one time I need it I cant use it. If you do get anywhere with microsoft please post it. For what its worth my local pc shop said "dont use Microsoft backup for anything, just copy the files you want to keep to an external HDD". Now he tells me! Good luck again -- thx67 |
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