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HELP!
Hi Guys,
Just got a new laptop with Vista on it. I have a problem with the Internet explorer v7 I understand that this cannot be removed but i was wondering if anyone has had this problem! I am able to connect to certain sites like google or Dell.com or microsoft etc. however when i try to connect to certain other websites like amazon and play.com etc. my browser seams to run but crash / run very slow / not respond! I have a 10mb broadband connection at home and my other laptop & pc (both Xp home) work perfectly fine with the net. I only seem to have a problem with this new laptop! I have contacted Dell (where i bought it from) and they say it's not a hardware problem therefore unable to help! I have contacted my ISP and they cannot help I am really getting frustrated now as i like Vista but there is no point in me having this new laptop if i cannot use the internet properly The last thing i want to do is cancel my package. Please can anyone advise any info which may be able to help??? Please e-mail me at if you are able to help me! Thanks Kris |
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HELP!
Are you using a router? If so, a firmware update may be required. In the
meantime, you might try this: - Click start - Type: cmd - Right-click cmd.exe when it appears under Applications - Click Run As Administrator - Type the following: netsh int tcp set global autotuninglevel=disabled - Press enter - Restart your computer -- Jane, not plain 64 bit enabled :-) Batteries not included. Braincell on vacation ;-) wrote in message ups.com... Hi Guys, Just got a new laptop with Vista on it. I have a problem with the Internet explorer v7 I understand that this cannot be removed but i was wondering if anyone has had this problem! I am able to connect to certain sites like google or Dell.com or microsoft etc. however when i try to connect to certain other websites like amazon and play.com etc. my browser seams to run but crash / run very slow / not respond! I have a 10mb broadband connection at home and my other laptop & pc (both Xp home) work perfectly fine with the net. I only seem to have a problem with this new laptop! I have contacted Dell (where i bought it from) and they say it's not a hardware problem therefore unable to help! I have contacted my ISP and they cannot help I am really getting frustrated now as i like Vista but there is no point in me having this new laptop if i cannot use the internet properly The last thing i want to do is cancel my package. Please can anyone advise any info which may be able to help??? Please e-mail me at if you are able to help me! Thanks Kris |
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HELP!
On 15 Feb, 13:49, "Jane C" wrote:
Are you using a router? If so, a firmware update may be required. In the meantime, you might try this: - Click start - Type: cmd - Right-click cmd.exe when it appears under Applications - Click Run As Administrator - Type the following: netsh int tcp set global autotuninglevel=disabled - Press enter - Restart your computer -- Jane, not plain 64 bit enabled :-) Batteries not included. Braincell on vacation wrote in message ups.com... Hi Guys, Just got a new laptop with Vista on it. I have a problem with the Internet explorer v7 I understand that this cannot be removed but i was wondering if anyone has had this problem! I am able to connect to certain sites like google or Dell.com or microsoft etc. however when i try to connect to certain other websites like amazon and play.com etc. my browser seams to run but crash / run very slow / not respond! I have a 10mb broadband connection at home and my other laptop & pc (both Xp home) work perfectly fine with the net. I only seem to have a problem with this new laptop! I have contacted Dell (where i bought it from) and they say it's not a hardware problem therefore unable to help! I have contacted my ISP and they cannot help I am really getting frustrated now as i like Vista but there is no point in me having this new laptop if i cannot use the internet properly The last thing i want to do is cancel my package. Please can anyone advise any info which may be able to help??? Please e-mail me at if you are able to help me! Thanks Kris- Hide quoted text - - Show quoted text - Hi Jane, Yes i am using a router. I think the brand is Peak. How would i aquire this firmware upgrade? Also what does the code thing you gave me actualy do??? Thanks Kris |
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HELP!/ This is a question for the Vista general group.
Why not post this in the Vista general group? It's not a setup question.
CH wrote in message ups.com... Hi Guys, Just got a new laptop with Vista on it. I have a problem with the Internet explorer v7 I understand that this cannot be removed but i was wondering if anyone has had this problem! I am able to connect to certain sites like google or Dell.com or microsoft etc. however when i try to connect to certain other websites like amazon and play.com etc. my browser seams to run but crash / run very slow / not respond! I have a 10mb broadband connection at home and my other laptop & pc (both Xp home) work perfectly fine with the net. I only seem to have a problem with this new laptop! I have contacted Dell (where i bought it from) and they say it's not a hardware problem therefore unable to help! I have contacted my ISP and they cannot help I am really getting frustrated now as i like Vista but there is no point in me having this new laptop if i cannot use the internet properly The last thing i want to do is cancel my package. Please can anyone advise any info which may be able to help??? Please e-mail me at if you are able to help me! Thanks Kris |