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Duplex printing bug head to toe - HP printer



 
 
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  #11 (permalink)  
Old March 12th 07, 08:58 PM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default Duplex printing bug head to toe - HP printer

I attempted to send the GPD but this failed.

Contact me directly and I'll send you the file and instructions

alanmo
microsoft.com

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Alistair Doran [1009382]" wrote in message
...
When are going to see a fix for this problem? We are nearly half way
through March now still no sign of fix!




"Alan Morris [MSFT]" wrote in message
...
Yes HP is aware of this issue and working to get the fix on Windows
Update.

Please reply with the HP MODEL of the printer if anyone else is
experiencing this problem. The reason this issue is getting traction is
this community. The HP driver developer here talked to me yesterday about
this class of driver.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Saving" wrote in message
...
Huh, not sure what you're driving at there Steve?
The Windows Vista driver has a setting of "Flip Pages Up" under the
Finishing section of the Printing Preferences. When this is set the
duplex is
supposed to be lengthwise and when it isn't it's widthwise. The problem
I'm
having is the printer will not print anything other than lenghtwise
duplex.

Cheers

Nigel

"Steve Urbach" wrote:


Weird!
Both my duplex capable printers use the terms:
My HP Deskjet:
"Flip on long edge" and "Flip on short edge"
The terms do not change when I change the print processor setting for
the printer from: "Winprint" to "hpzpplhn"

My other printer is a Brother MFC8820DN

Both print Portrait mode Long edge flip properly.
(sometimes refereed to as Long edge Binding)


On Fri, 16 Feb 2007 01:08:08 -0800, Saving
wrote:

Hi,
I have an HP Officejet 6110 which is using the Vista built in driver
(there
is no driver from HP). I have the duplex unit attached but Vista
refuses to
allow me to print duplex in Portrait with the pages back to back.
Instead it
insists on printing "Flip up pages" i.e. the pages are head to toe so
you
read the first page and flip it lengthwise instead of widthwise. There
is a
setting "Flip Pages Up" which is supposed to control this but it has
no
effect. I have seen other people with different HP printers but the
same
problem (google). Apparently it does work correctly in landscape but I
haven't tried that.
I do try not to print things out often but when I do I use duplex so
this is
painful.
Are there any plans to fix the driver or any workarounds (no manual
duplex
is not a workaround by the way!)

Thanks in advance

Saving






  #12 (permalink)  
Old March 18th 07, 03:07 AM posted to microsoft.public.windows.vista.print_fax_scan
Jim Miller
external usenet poster
 
Posts: 3
Default Duplex printing bug head to toe - HP printer

I have the same problem with the OfficeJet 7210. I reported it on RC2 but
today there is not a fix other than to use Manual Duplex.


"Alan Morris [MSFT]" wrote in message
...
Yes HP is aware of this issue and working to get the fix on Windows
Update.

Please reply with the HP MODEL of the printer if anyone else is
experiencing this problem. The reason this issue is getting traction is
this community. The HP driver developer here talked to me yesterday about
this class of driver.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Saving" wrote in message
...
Huh, not sure what you're driving at there Steve?
The Windows Vista driver has a setting of "Flip Pages Up" under the
Finishing section of the Printing Preferences. When this is set the
duplex is
supposed to be lengthwise and when it isn't it's widthwise. The problem
I'm
having is the printer will not print anything other than lenghtwise
duplex.

Cheers

Nigel

"Steve Urbach" wrote:


Weird!
Both my duplex capable printers use the terms:
My HP Deskjet:
"Flip on long edge" and "Flip on short edge"
The terms do not change when I change the print processor setting for
the printer from: "Winprint" to "hpzpplhn"

My other printer is a Brother MFC8820DN

Both print Portrait mode Long edge flip properly.
(sometimes refereed to as Long edge Binding)


On Fri, 16 Feb 2007 01:08:08 -0800, Saving
wrote:

Hi,
I have an HP Officejet 6110 which is using the Vista built in driver
(there
is no driver from HP). I have the duplex unit attached but Vista
refuses to
allow me to print duplex in Portrait with the pages back to back.
Instead it
insists on printing "Flip up pages" i.e. the pages are head to toe so
you
read the first page and flip it lengthwise instead of widthwise. There
is a
setting "Flip Pages Up" which is supposed to control this but it has no
effect. I have seen other people with different HP printers but the
same
problem (google). Apparently it does work correctly in landscape but I
haven't tried that.
I do try not to print things out often but when I do I use duplex so
this is
painful.
Are there any plans to fix the driver or any workarounds (no manual
duplex
is not a workaround by the way!)

Thanks in advance

Saving




  #13 (permalink)  
Old March 19th 07, 06:46 PM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default Duplex printing bug head to toe - HP printer

HP does have the fix and they are working to get the 20 drivers that have
the same issue onto Windows Update.

In the meantime the HP driver developer who determined the issue told me I
could hand out the fix
mail me directly since I can't send the file using outlook.

alanmo microsoft.com

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jim Miller" wrote in message
...
I have the same problem with the OfficeJet 7210. I reported it on RC2 but
today there is not a fix other than to use Manual Duplex.


"Alan Morris [MSFT]" wrote in message
...
Yes HP is aware of this issue and working to get the fix on Windows
Update.

Please reply with the HP MODEL of the printer if anyone else is
experiencing this problem. The reason this issue is getting traction is
this community. The HP driver developer here talked to me yesterday about
this class of driver.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Saving" wrote in message
...
Huh, not sure what you're driving at there Steve?
The Windows Vista driver has a setting of "Flip Pages Up" under the
Finishing section of the Printing Preferences. When this is set the
duplex is
supposed to be lengthwise and when it isn't it's widthwise. The problem
I'm
having is the printer will not print anything other than lenghtwise
duplex.

Cheers

Nigel

"Steve Urbach" wrote:


Weird!
Both my duplex capable printers use the terms:
My HP Deskjet:
"Flip on long edge" and "Flip on short edge"
The terms do not change when I change the print processor setting for
the printer from: "Winprint" to "hpzpplhn"

My other printer is a Brother MFC8820DN

Both print Portrait mode Long edge flip properly.
(sometimes refereed to as Long edge Binding)


On Fri, 16 Feb 2007 01:08:08 -0800, Saving
wrote:

Hi,
I have an HP Officejet 6110 which is using the Vista built in driver
(there
is no driver from HP). I have the duplex unit attached but Vista
refuses to
allow me to print duplex in Portrait with the pages back to back.
Instead it
insists on printing "Flip up pages" i.e. the pages are head to toe so
you
read the first page and flip it lengthwise instead of widthwise. There
is a
setting "Flip Pages Up" which is supposed to control this but it has
no
effect. I have seen other people with different HP printers but the
same
problem (google). Apparently it does work correctly in landscape but I
haven't tried that.
I do try not to print things out often but when I do I use duplex so
this is
painful.
Are there any plans to fix the driver or any workarounds (no manual
duplex
is not a workaround by the way!)

Thanks in advance

Saving






  #14 (permalink)  
Old March 21st 07, 03:42 AM posted to microsoft.public.windows.vista.print_fax_scan
Jim Miller
external usenet poster
 
Posts: 3
Default Duplex printing bug head to toe - HP printer

Thanks Alan. That fixed the problem.

"Alan Morris [MSFT]" wrote in message
...
HP does have the fix and they are working to get the 20 drivers that have
the same issue onto Windows Update.

In the meantime the HP driver developer who determined the issue told me I
could hand out the fix
mail me directly since I can't send the file using outlook.

alanmo microsoft.com

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Jim Miller" wrote in message
...
I have the same problem with the OfficeJet 7210. I reported it on RC2 but
today there is not a fix other than to use Manual Duplex.


"Alan Morris [MSFT]" wrote in message
...
Yes HP is aware of this issue and working to get the fix on Windows
Update.

Please reply with the HP MODEL of the printer if anyone else is
experiencing this problem. The reason this issue is getting traction is
this community. The HP driver developer here talked to me yesterday
about this class of driver.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Saving" wrote in message
...
Huh, not sure what you're driving at there Steve?
The Windows Vista driver has a setting of "Flip Pages Up" under the
Finishing section of the Printing Preferences. When this is set the
duplex is
supposed to be lengthwise and when it isn't it's widthwise. The problem
I'm
having is the printer will not print anything other than lenghtwise
duplex.

Cheers

Nigel

"Steve Urbach" wrote:


Weird!
Both my duplex capable printers use the terms:
My HP Deskjet:
"Flip on long edge" and "Flip on short edge"
The terms do not change when I change the print processor setting for
the printer from: "Winprint" to "hpzpplhn"

My other printer is a Brother MFC8820DN

Both print Portrait mode Long edge flip properly.
(sometimes refereed to as Long edge Binding)


On Fri, 16 Feb 2007 01:08:08 -0800, Saving
wrote:

Hi,
I have an HP Officejet 6110 which is using the Vista built in driver
(there
is no driver from HP). I have the duplex unit attached but Vista
refuses to
allow me to print duplex in Portrait with the pages back to back.
Instead it
insists on printing "Flip up pages" i.e. the pages are head to toe so
you
read the first page and flip it lengthwise instead of widthwise.
There is a
setting "Flip Pages Up" which is supposed to control this but it has
no
effect. I have seen other people with different HP printers but the
same
problem (google). Apparently it does work correctly in landscape but
I
haven't tried that.
I do try not to print things out often but when I do I use duplex so
this is
painful.
Are there any plans to fix the driver or any workarounds (no manual
duplex
is not a workaround by the way!)

Thanks in advance

Saving







  #15 (permalink)  
Old March 28th 07, 03:44 PM posted to microsoft.public.windows.vista.print_fax_scan
Chris Smith in Maine
external usenet poster
 
Posts: 1
Default Duplex printing bug head to toe - HP printer

Hi Alan,
I'm having the same problem with my HP Deskjet 5150. Actually, I just
discovered that the duplexing feature was suddenly active after reading this
newsgroup. Is there really some progress on this issue? I was about to buy a
different printer to get duplexing back.

Chris Smith

"Alan Morris [MSFT]" wrote:

Yes HP is aware of this issue and working to get the fix on Windows Update.

Please reply with the HP MODEL of the printer if anyone else is experiencing
this problem. The reason this issue is getting traction is this community.
The HP driver developer here talked to me yesterday about this class of
driver.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Saving" wrote in message
...
Huh, not sure what you're driving at there Steve?
The Windows Vista driver has a setting of "Flip Pages Up" under the
Finishing section of the Printing Preferences. When this is set the duplex
is
supposed to be lengthwise and when it isn't it's widthwise. The problem
I'm
having is the printer will not print anything other than lenghtwise
duplex.

Cheers

Nigel

"Steve Urbach" wrote:


Weird!
Both my duplex capable printers use the terms:
My HP Deskjet:
"Flip on long edge" and "Flip on short edge"
The terms do not change when I change the print processor setting for
the printer from: "Winprint" to "hpzpplhn"

My other printer is a Brother MFC8820DN

Both print Portrait mode Long edge flip properly.
(sometimes refereed to as Long edge Binding)


On Fri, 16 Feb 2007 01:08:08 -0800, Saving
wrote:

Hi,
I have an HP Officejet 6110 which is using the Vista built in driver
(there
is no driver from HP). I have the duplex unit attached but Vista refuses
to
allow me to print duplex in Portrait with the pages back to back.
Instead it
insists on printing "Flip up pages" i.e. the pages are head to toe so
you
read the first page and flip it lengthwise instead of widthwise. There
is a
setting "Flip Pages Up" which is supposed to control this but it has no
effect. I have seen other people with different HP printers but the same
problem (google). Apparently it does work correctly in landscape but I
haven't tried that.
I do try not to print things out often but when I do I use duplex so
this is
painful.
Are there any plans to fix the driver or any workarounds (no manual
duplex
is not a workaround by the way!)

Thanks in advance

Saving




  #16 (permalink)  
Old March 28th 07, 05:43 PM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default Duplex printing bug head to toe - HP printer

I sent Chris the file for this device.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Chris Smith in Maine" Chris Smith in
wrote in message ...
Hi Alan,
I'm having the same problem with my HP Deskjet 5150. Actually, I just
discovered that the duplexing feature was suddenly active after reading
this
newsgroup. Is there really some progress on this issue? I was about to buy
a
different printer to get duplexing back.

Chris Smith

"Alan Morris [MSFT]" wrote:

Yes HP is aware of this issue and working to get the fix on Windows
Update.

Please reply with the HP MODEL of the printer if anyone else is
experiencing
this problem. The reason this issue is getting traction is this
community.
The HP driver developer here talked to me yesterday about this class of
driver.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Saving" wrote in message
...
Huh, not sure what you're driving at there Steve?
The Windows Vista driver has a setting of "Flip Pages Up" under the
Finishing section of the Printing Preferences. When this is set the
duplex
is
supposed to be lengthwise and when it isn't it's widthwise. The problem
I'm
having is the printer will not print anything other than lenghtwise
duplex.

Cheers

Nigel

"Steve Urbach" wrote:


Weird!
Both my duplex capable printers use the terms:
My HP Deskjet:
"Flip on long edge" and "Flip on short edge"
The terms do not change when I change the print processor setting for
the printer from: "Winprint" to "hpzpplhn"

My other printer is a Brother MFC8820DN

Both print Portrait mode Long edge flip properly.
(sometimes refereed to as Long edge Binding)


On Fri, 16 Feb 2007 01:08:08 -0800, Saving
wrote:

Hi,
I have an HP Officejet 6110 which is using the Vista built in driver
(there
is no driver from HP). I have the duplex unit attached but Vista
refuses
to
allow me to print duplex in Portrait with the pages back to back.
Instead it
insists on printing "Flip up pages" i.e. the pages are head to toe so
you
read the first page and flip it lengthwise instead of widthwise.
There
is a
setting "Flip Pages Up" which is supposed to control this but it has
no
effect. I have seen other people with different HP printers but the
same
problem (google). Apparently it does work correctly in landscape but
I
haven't tried that.
I do try not to print things out often but when I do I use duplex so
this is
painful.
Are there any plans to fix the driver or any workarounds (no manual
duplex
is not a workaround by the way!)

Thanks in advance

Saving






  #17 (permalink)  
Old March 28th 07, 10:05 PM posted to microsoft.public.windows.vista.print_fax_scan
Garf
external usenet poster
 
Posts: 1
Default Duplex printing bug head to toe - HP printer


Alan,

Since many of us seem to have the same problem (I have DJ5550), can you
maybe post the drivers as an interim solution to one of the file sharing
web sites (with a Beta disclaimer etc...) and post the link?

Thanks.


--
Garf
------------------------------------------------------------------------
Garf's Profile: http://forums.techarena.in/member.php?userid=23984
View this thread: http://forums.techarena.in/showthread.php?t=684361

http://forums.techarena.in

  #18 (permalink)  
Old March 29th 07, 02:57 AM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default Duplex printing bug head to toe - HP printer

I don't have a website.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Garf" wrote in message
...

Alan,

Since many of us seem to have the same problem (I have DJ5550), can you
maybe post the drivers as an interim solution to one of the file sharing
web sites (with a Beta disclaimer etc...) and post the link?

Thanks.


--
Garf
------------------------------------------------------------------------
Garf's Profile: http://forums.techarena.in/member.php?userid=23984
View this thread: http://forums.techarena.in/showthread.php?t=684361

http://forums.techarena.in



  #19 (permalink)  
Old March 29th 07, 02:58 AM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default Duplex printing bug head to toe - HP printer

Oh and HP only gives me the gpd files I ask for from user requests. I never
got a list of affected models from HP.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Garf" wrote in message
...

Alan,

Since many of us seem to have the same problem (I have DJ5550), can you
maybe post the drivers as an interim solution to one of the file sharing
web sites (with a Beta disclaimer etc...) and post the link?

Thanks.


--
Garf
------------------------------------------------------------------------
Garf's Profile: http://forums.techarena.in/member.php?userid=23984
View this thread: http://forums.techarena.in/showthread.php?t=684361

http://forums.techarena.in



  #20 (permalink)  
Old April 4th 07, 11:06 PM posted to microsoft.public.windows.vista.print_fax_scan
EdL
external usenet poster
 
Posts: 1
Default Duplex printing bug head to toe - HP printer

Alan -

I tried emailing you directly, but mssg bounced.

I have an OfficeJet 7310 with the same problem. I would appreciate any fix
you have.

Ed


"Alan Morris [MSFT]" wrote:

Yes HP is aware of this issue and working to get the fix on Windows Update.

Please reply with the HP MODEL of the printer if anyone else is experiencing
this problem. The reason this issue is getting traction is this community.
The HP driver developer here talked to me yesterday about this class of
driver.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Saving" wrote in message
...
Huh, not sure what you're driving at there Steve?
The Windows Vista driver has a setting of "Flip Pages Up" under the
Finishing section of the Printing Preferences. When this is set the duplex
is
supposed to be lengthwise and when it isn't it's widthwise. The problem
I'm
having is the printer will not print anything other than lenghtwise
duplex.

Cheers

Nigel

"Steve Urbach" wrote:


Weird!
Both my duplex capable printers use the terms:
My HP Deskjet:
"Flip on long edge" and "Flip on short edge"
The terms do not change when I change the print processor setting for
the printer from: "Winprint" to "hpzpplhn"

My other printer is a Brother MFC8820DN

Both print Portrait mode Long edge flip properly.
(sometimes refereed to as Long edge Binding)


On Fri, 16 Feb 2007 01:08:08 -0800, Saving
wrote:

Hi,
I have an HP Officejet 6110 which is using the Vista built in driver
(there
is no driver from HP). I have the duplex unit attached but Vista refuses
to
allow me to print duplex in Portrait with the pages back to back.
Instead it
insists on printing "Flip up pages" i.e. the pages are head to toe so
you
read the first page and flip it lengthwise instead of widthwise. There
is a
setting "Flip Pages Up" which is supposed to control this but it has no
effect. I have seen other people with different HP printers but the same
problem (google). Apparently it does work correctly in landscape but I
haven't tried that.
I do try not to print things out often but when I do I use duplex so
this is
painful.
Are there any plans to fix the driver or any workarounds (no manual
duplex
is not a workaround by the way!)

Thanks in advance

Saving




 




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