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Old May 16th 07, 06:21 PM posted to microsoft.public.windows.vista.general,microsoft.public.windows.vista.installation_setup,microsoft.public.windows.vista.mail,microsoft.public.windows.vista.performance_maintenance,microsoft.public.windows.vista.security
Iuvenalis
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Posts: 128
Default KB931768 problem - ***solved***

"Richard Urban" wrote in message
...
So, you are suggesting that there is no need for 3rd party anti spyware if
it places sites (they all do) in the restricted zone?

SpySweeper also places many there. Removing "all" the sites is crippling
what the anti spyware programs do. May as well uninstall them all after
cleaning out the restricted zone as they will no longer do what you expect
them to do.

At this point I have no problem with SpySweeper so I will leave it in
place, restricted sites and all. It is only SpyBot Search and Destroy that
causes the problem.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

"WTC" wrote in message
...
I do not know what Sites are added by what programs but Spybot adds a lot
of them. I just removed them all after a backup of course and the problem
went away. Having 12,000+ sites in the restrictive zone will eventually
cause problems. From what I heard, 12,000 malware sites is a very small
percentage of what is actually out there.

--
William Crawford
MS-MVP Windows Shell/User

"Richard Urban" wrote in message
...
grin

You post this NOW, after I spend 6 days. How do you know which program
placed the sites in the restricted area when many people have multiple
anti spyware programs installed. Many put web sites there.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

"WTC" wrote in message
...
All you need to do is remove the Restricted Sites from IE Options and
the problem is gone, there was no need for a complete re-install. Seen
many computers affected by this and this is how I fixed the problem.

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\Cur rentVersion\Internet
Settings\ZoneMap\Domains
And
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Internet
Settings\ZoneMap\Domains

--
William Crawford
MS-MVP Windows Shell/User

"Richard Urban" wrote in message
...
I had posted in a couple of various threads that I was also affected by
this update (KB931768) under both Vista and Windows XP. Under Vista,
Windows Mail had become so slow as to be almost impossible to use.
Clicking on a post in the news groups took about 2-4 seconds to show
the text in the bottom. Replying to a post also took about 2-4 seconds
to bring us a usable reply window. Shutting down Windows Mail took the
same 2-4 seconds.

I also stated that I thought it was a program interaction. It took me
six days to rebuild my system, installing each program I normally use,
rebooting and then testing Windows Mail. I was creating an image of my
system after every successful program install so I could go back
easily when I found a problem. All it took was loads of time and
testing.

About 2 hours ago I finally found the culprit!

Hint! Raise your hand if you have Spybot Search and Destroy installed.

I had been using Spybot Search and Destroy for about 4 years now. I
installed it under Vista and, because it seemed to work OK, I left it
in place. Well, we all know that Spybot S&D was **not** designed for
Vista. It just happened to work.

Unfortunately, it's short comings showed up after the install of
KB931768

I installed Spybot S&D - and did not choose to run through the initial
wizard immediately. I closed down Spybot S&D and tested Windows Mail.
Everything was fine. After a reboot everything was still fine. I then
ran through the wizard and retrieved all the available updates for
Spybot S&D. I again tested Windows Mail and found it to work as it
previously had (no discernible problems or slow downs).

I then chose to ***immunize*** within Spybot, which you have to do to
apply the updates for the program.

I again started Windows Mail.

*****BANG***** *****BOOM***** *****BAM*****

Windows Mail had been broken!

Every adverse condition that I listed above was back in all their
glory!

Now, here is the unfortunate part that is going to cause countless
thousands of people a bunch of grief. Uninstalling Spybot Search and
Destroy (even with a reboot) ***DOES NOT*** eliminate the problem and
take you back to where you were previously. Uninstalling and then
using System Restore may - if you have just installed Spybot S&D and
made no changes to your system since. I doubt if too many people would
fall into this category.

Even scouring the file system and deleting all remnants left from the
install does nothing. Spybot must place, or alter, a registry entry
somewhere that is not touched by the uninstall process. You will have
to rebuild your system from scratch and resist the temptation to
install Spybot Search and Destroy.

I have not yet tested to see if this also solves the alternate
placement problem for the Temporary Internet File Folder but I will be
testing for that as soon as I place this post in the suitable
newsgroups. I will also be testing for this under Windows XP when I
recover from the total exhaustion I have been working under for the
past 24 hours. (-:

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


I use AVG anti malware & I have nothing listed in the registry keys listed
above.