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Hi
I have Vista business, running Office 2007 Pro. I connect to a shared network drive via a wireless connection. The drive is a Chronos Lan-Disk drive, connected to the wireless router via standard utp cable. From the network drive, I am able to open documents and work on them, but I am unable to save back to the drive. If I am saving a new file to the network drive, the file that I am trying to save gets created as a 0kb file and then I get asked repeatedly to save the file, I end up saving the file to local disk and then use windows explorer to copy and paste the file to the drive. If I have opened an existing document on the drive and then want to save it, the file size gets reset to 0kb and I get an error message saying that the file has not been saved and I once again save it to the local drive and then copy and paste it to the server drive. I am not sure if this is an Office problem, a Vista problem or a hardware problem (firmware on the drive, I am using the latest firmware available though.) Any assistance in this matter would be greatly appreciated Regards Ihar |
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Ihar wrote:
Hi I have Vista business, running Office 2007 Pro. I connect to a shared network drive via a wireless connection. The drive is a Chronos Lan-Disk drive, connected to the wireless router via standard utp cable. From the network drive, I am able to open documents and work on them, but I am unable to save back to the drive. If I am saving a new file to the network drive, the file that I am trying to save gets created as a 0kb file and then I get asked repeatedly to save the file, I end up saving the file to local disk and then use windows explorer to copy and paste the file to the drive. If I have opened an existing document on the drive and then want to save it, the file size gets reset to 0kb and I get an error message saying that the file has not been saved and I once again save it to the local drive and then copy and paste it to the server drive. I am not sure if this is an Office problem, a Vista problem or a hardware problem (firmware on the drive, I am using the latest firmware available though.) It sounds like the read/write permissions aren't correct on the Chronos for the Vista user. If it is running a version of *nix (as so many NAS are) then you might need to look at its configuration. I'd contact the Chronos tech support people as the next step in troubleshooting. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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Just ran a test, get the same problem when using a shared drive on an XP Pro
machine So now I don't think it is the Chronos Drive share settings. "Malke" wrote in message ... Ihar wrote: Hi I have Vista business, running Office 2007 Pro. I connect to a shared network drive via a wireless connection. The drive is a Chronos Lan-Disk drive, connected to the wireless router via standard utp cable. From the network drive, I am able to open documents and work on them, but I am unable to save back to the drive. If I am saving a new file to the network drive, the file that I am trying to save gets created as a 0kb file and then I get asked repeatedly to save the file, I end up saving the file to local disk and then use windows explorer to copy and paste the file to the drive. If I have opened an existing document on the drive and then want to save it, the file size gets reset to 0kb and I get an error message saying that the file has not been saved and I once again save it to the local drive and then copy and paste it to the server drive. I am not sure if this is an Office problem, a Vista problem or a hardware problem (firmware on the drive, I am using the latest firmware available though.) It sounds like the read/write permissions aren't correct on the Chronos for the Vista user. If it is running a version of *nix (as so many NAS are) then you might need to look at its configuration. I'd contact the Chronos tech support people as the next step in troubleshooting. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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Ihar wrote:
Just ran a test, get the same problem when using a shared drive on an XP Pro machine So now I don't think it is the Chronos Drive share settings. Do you have any drive quotas set? Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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Another question: are you running on a wireless network? Is the machine that
you are having problems with wireless? I am experiencing wierd wireless issues.... "Malke" wrote: Ihar wrote: Just ran a test, get the same problem when using a shared drive on an XP Pro machine So now I don't think it is the Chronos Drive share settings. Do you have any drive quotas set? Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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Malke, no there are no drive quotas involved
Troy, yes it is a wireless network, I am linked via wireless to the router, the drive in question is a LAN Drive and is hardwired to the router. "Troy Lokitz" wrote in message ... Another question: are you running on a wireless network? Is the machine that you are having problems with wireless? I am experiencing wierd wireless issues.... "Malke" wrote: Ihar wrote: Just ran a test, get the same problem when using a shared drive on an XP Pro machine So now I don't think it is the Chronos Drive share settings. Do you have any drive quotas set? Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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oh, the XP Pro machine is also hardwired to the same router
"Troy Lokitz" wrote in message ... Another question: are you running on a wireless network? Is the machine that you are having problems with wireless? I am experiencing wierd wireless issues.... "Malke" wrote: Ihar wrote: Just ran a test, get the same problem when using a shared drive on an XP Pro machine So now I don't think it is the Chronos Drive share settings. Do you have any drive quotas set? Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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