Welcome to Vista Banter. You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact support. |
|
Email and Windows Vista All issues relating to email and email software using Windows Vista. (microsoft.public.windows.vista.mail) |
|
LinkBack | Thread Tools | Display Modes |
|
|||
Blocked Email Attachments
Frank, I got my husband to use my email account on his laptop (MS XP /
Outlook) and the test email came through with the attachment included i.e. it worked normally. Meanwhhile, I've put a note out to my email host company like you suggested. "Frank Saunders, MS-MVP OE/WM" wrote: I'm not sure what you mean by no email attachments coming through. Windows Mail will download any attachment. If they are not downloading then something besides Windows Mail is blocking them. It is possible for an ISP to do this but more often it is an anti-virus scanning email. If the attachment is downloading but not opening, can you save it to your hard drive and optn it from there? "Giselle" wrote in message ... Frank, as it happens, this option was already un-checked as the default on my laptop, so no progress there. It seems to me that Windows Mail + Vista Home Premium maybe just does not work? Maybe I'd be better biting the bullet and seeing if I can afford to buy Office Standard 2007 and getting Outlook and moving from the installed Works8.5 software too? "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... I've had Norton Un-installed & pc re-booted, but my problem persists: no email attachments coming through. Back to Tools | Options | Security Uncheck "Block images and other external content in HTML messages", but be aware that this compromises you privacy. |
|
|||
Blocked Email Attachments
"Giselle" wrote in message
... Frank, I got my husband to use my email account on his laptop (MS XP / Outlook) and the test email came through with the attachment included i.e. it worked normally. Meanwhhile, I've put a note out to my email host company like you suggested. While viewing such a message hold down the Ctrl key and press F3. Is the attachment there after the message? While viewing the message press File | Properties. How big is the message? -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
|
|||
Blocked Email Attachments
Frank, the message says it is 2114Kb which must include the attachment, so
looking into the message further like you suggested I can see a load of 'nonesense' text. Also, my husband has gone onto the account in Orange (ISP) and the test attachment he sent to me is there but as a "winmail.dat" rather than NAME.doc. Sounds like we are getting somewhere? "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... Frank, I got my husband to use my email account on his laptop (MS XP / Outlook) and the test email came through with the attachment included i.e. it worked normally. Meanwhhile, I've put a note out to my email host company like you suggested. While viewing such a message hold down the Ctrl key and press F3. Is the attachment there after the message? While viewing the message press File | Properties. How big is the message? -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
|
|||
Blocked Email Attachments
Giselle/Frank--I seem to be having the exact same problem. I'm getting some
emails coming through with attachments and others just come through without (even though I know they had an attachment). I had my client cc my wife's laptop and resend and she recieved the attachment and I didn't. But...my wife then forwarded that message to me and the attachment came through. I too just bought a new pc with Vista and Windows mail. I think it's strange to be having the exact same issue. I've turned off the security settings and McAfee Security for the email, which came with it, but am still concerned that that isn't the issue, since it allowed the attachment one time but not in an earlier email. "Giselle" wrote: Frank, the message says it is 2114Kb which must include the attachment, so looking into the message further like you suggested I can see a load of 'nonesense' text. Also, my husband has gone onto the account in Orange (ISP) and the test attachment he sent to me is there but as a "winmail.dat" rather than NAME.doc. Sounds like we are getting somewhere? "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... Frank, I got my husband to use my email account on his laptop (MS XP / Outlook) and the test email came through with the attachment included i.e. it worked normally. Meanwhhile, I've put a note out to my email host company like you suggested. While viewing such a message hold down the Ctrl key and press F3. Is the attachment there after the message? While viewing the message press File | Properties. How big is the message? -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
|
|||
Blocked Email Attachments
"Giselle" wrote in message
... Frank, the message says it is 2114Kb which must include the attachment, so looking into the message further like you suggested I can see a load of 'nonesense' text. Also, my husband has gone onto the account in Orange (ISP) and the test attachment he sent to me is there but as a "winmail.dat" rather than NAME.doc. Sounds like we are getting somewhere? Aha!!! I would bet money that the message was sent from Outlook (not Outlook Express) using Outlook's RTF format. WinMail will never be able to find the attachment. Ask the sender to please send it again using Plain Text instead of RTF. If they're on a corporate network the network's Exchange Server might still change it to RTF and WinMail won't be able to handle it. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
|
|||
Blocked Email Attachments
Thanks Frank. This not a new client and I've received emails from her before
without an issue (before I bought the new pc with Vista and WinMail over the weekend). Is this specifically a WinMail issue, and if so, isn't the idea to make emailing better, not more complicated, as systems get upgraded? I would think this would have to be a WinMail thing since my wife's laptop has good old Outlook and she got the attachments then could forward on to me. Very confusing. Jim "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... Frank, the message says it is 2114Kb which must include the attachment, so looking into the message further like you suggested I can see a load of 'nonesense' text. Also, my husband has gone onto the account in Orange (ISP) and the test attachment he sent to me is there but as a "winmail.dat" rather than NAME.doc. Sounds like we are getting somewhere? Aha!!! I would bet money that the message was sent from Outlook (not Outlook Express) using Outlook's RTF format. WinMail will never be able to find the attachment. Ask the sender to please send it again using Plain Text instead of RTF. If they're on a corporate network the network's Exchange Server might still change it to RTF and WinMail won't be able to handle it. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
|
|||
Blocked Email Attachments
One more thing--I just tried to email an attachment from my wife's laptop
using RTF and it came through fine. One thing I didn't mention was that McAfee security came with the pc. I ended up disabling the email and spam features to see if that would make a difference. I guess I really won't know until a client says they emailed an attachment and no paper clip shows up... Jim "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... Frank, the message says it is 2114Kb which must include the attachment, so looking into the message further like you suggested I can see a load of 'nonesense' text. Also, my husband has gone onto the account in Orange (ISP) and the test attachment he sent to me is there but as a "winmail.dat" rather than NAME.doc. Sounds like we are getting somewhere? Aha!!! I would bet money that the message was sent from Outlook (not Outlook Express) using Outlook's RTF format. WinMail will never be able to find the attachment. Ask the sender to please send it again using Plain Text instead of RTF. If they're on a corporate network the network's Exchange Server might still change it to RTF and WinMail won't be able to handle it. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
|
|||
Blocked Email Attachments
If you get a winmail.dat attachment, that means the user sent that from
Outlook using RTF format and its not interpretable by WinMail. HTML format is okay, but NOT RTF format. steve "Jim" wrote in message ... One more thing--I just tried to email an attachment from my wife's laptop using RTF and it came through fine. One thing I didn't mention was that McAfee security came with the pc. I ended up disabling the email and spam features to see if that would make a difference. I guess I really won't know until a client says they emailed an attachment and no paper clip shows up... Jim "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... Frank, the message says it is 2114Kb which must include the attachment, so looking into the message further like you suggested I can see a load of 'nonesense' text. Also, my husband has gone onto the account in Orange (ISP) and the test attachment he sent to me is there but as a "winmail.dat" rather than NAME.doc. Sounds like we are getting somewhere? Aha!!! I would bet money that the message was sent from Outlook (not Outlook Express) using Outlook's RTF format. WinMail will never be able to find the attachment. Ask the sender to please send it again using Plain Text instead of RTF. If they're on a corporate network the network's Exchange Server might still change it to RTF and WinMail won't be able to handle it. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
|
|||
Blocked Email Attachments
While looking at the message press Ctrl-F3. One of the parts of the message
will have content Content Type: ms-tnef as part of the header for that part. That means it was sent from Outlook using RTF. This can ONLY be translated by Outlook or another Exchange program. Not Outlook Express, Windows Mail, Windows Live Mail Desktop, Eudora, or any other mail program I've heard of. "Jim" wrote in message ... Thanks Frank. This not a new client and I've received emails from her before without an issue (before I bought the new pc with Vista and WinMail over the weekend). Is this specifically a WinMail issue, and if so, isn't the idea to make emailing better, not more complicated, as systems get upgraded? I would think this would have to be a WinMail thing since my wife's laptop has good old Outlook and she got the attachments then could forward on to me. Very confusing. "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... Frank, the message says it is 2114Kb which must include the attachment, so looking into the message further like you suggested I can see a load of 'nonesense' text. Also, my husband has gone onto the account in Orange (ISP) and the test attachment he sent to me is there but as a "winmail.dat" rather than NAME.doc. Sounds like we are getting somewhere? Aha!!! I would bet money that the message was sent from Outlook (not Outlook Express) using Outlook's RTF format. WinMail will never be able to find the attachment. Ask the sender to please send it again using Plain Text instead of RTF. If they're on a corporate network the network's Exchange Server might still change it to RTF and WinMail won't be able to handle it. |
|
|||
Blocked Email Attachments
I'd like to jump in here on a tangentially related subject. I understand that
exchange based email clients are the only ones that understand TNEF. I am trying to send to recipients who will be using outlook express. I am using outlook 2000 on an exchange server. I am following the instructions on MS KB #241538, setting globally to plain text or HTML does not change it, setting per message to plain text or HTML does not change it. The KB referenced also has a per recipient method. I do not see any such checkbox when I follow the instructions. Any help is appreciated. "Steve Cochran" wrote: If you get a winmail.dat attachment, that means the user sent that from Outlook using RTF format and its not interpretable by WinMail. HTML format is okay, but NOT RTF format. steve "Jim" wrote in message ... One more thing--I just tried to email an attachment from my wife's laptop using RTF and it came through fine. One thing I didn't mention was that McAfee security came with the pc. I ended up disabling the email and spam features to see if that would make a difference. I guess I really won't know until a client says they emailed an attachment and no paper clip shows up... Jim "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... Frank, the message says it is 2114Kb which must include the attachment, so looking into the message further like you suggested I can see a load of 'nonesense' text. Also, my husband has gone onto the account in Orange (ISP) and the test attachment he sent to me is there but as a "winmail.dat" rather than NAME.doc. Sounds like we are getting somewhere? Aha!!! I would bet money that the message was sent from Outlook (not Outlook Express) using Outlook's RTF format. WinMail will never be able to find the attachment. Ask the sender to please send it again using Plain Text instead of RTF. If they're on a corporate network the network's Exchange Server might still change it to RTF and WinMail won't be able to handle it. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |