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Email and Windows Vista All issues relating to email and email software using Windows Vista. (microsoft.public.windows.vista.mail) |
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Blocked Email Attachments
I've just bought a pc with Vista Home Premium and Windows Mail: I can get
Word attachments but not PDF. Any suggestions of a fix to one very non-technical newcomer to this world of IT? |
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Blocked Email Attachments
"Giselle" wrote in message
... I've just bought a pc with Vista Home Premium and Windows Mail: I can get Word attachments but not PDF. Any suggestions of a fix to one very non-technical newcomer to this world of IT? Tools | Options | Security Try unchecking "Do not allow ..." in the Virus Protection area. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
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Blocked Email Attachments
Frank - thank you, unfortunately I tried that option before asking for help.
I'm now wondering if Norton could be the problem? "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... I've just bought a pc with Vista Home Premium and Windows Mail: I can get Word attachments but not PDF. Any suggestions of a fix to one very non-technical newcomer to this world of IT? Tools | Options | Security Try unchecking "Do not allow ..." in the Virus Protection area. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
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Blocked Email Attachments
Yes. Either disable email scanning or uninstall it. See
www.oehelp.com/OETips.aspx#3 steve "Giselle" wrote in message ... Frank - thank you, unfortunately I tried that option before asking for help. I'm now wondering if Norton could be the problem? "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... I've just bought a pc with Vista Home Premium and Windows Mail: I can get Word attachments but not PDF. Any suggestions of a fix to one very non-technical newcomer to this world of IT? Tools | Options | Security Try unchecking "Do not allow ..." in the Virus Protection area. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
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Blocked Email Attachments
"Giselle" wrote in message
... Frank - thank you, unfortunately I tried that option before asking for help. I'm now wondering if Norton could be the problem? "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... I've just bought a pc with Vista Home Premium and Windows Mail: I can get Word attachments but not PDF. Any suggestions of a fix to one very non-technical newcomer to this world of IT? Tools | Options | Security Try unchecking "Do not allow ..." in the Virus Protection area. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. This is usually caused by an anti-spam program or an anti-virus set to scan email. Turn off email scanning in your anti-virus. It provides no added protection. After doing so it may be necessary to reset the server names in OE. The Other E-Mail Threat: File Corruption in Outlook Express Published: November 18, 2004 By Tom Koch http://www.microsoft.com/windows/IE/...orruption.mspx Email scanning slows down Sending and Receiving, sometimes enough that OE times out. Since some of the received messages have large (often virus) attachments, which exasperates the problem. Some Comcast users have found it necessary to totally uninstall Norton and switch to the free AVG with mail scanning off. Norton invented email scanning and here's what they say: "Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." http://service1.symantec.com/SUPPORT...256c7500723cf0 "...your computer is protected if Auto-Protect is enabled. Auto-Protect scans any incoming files, including email attachments, when the files are saved to your hard drive." http://service1.symantec.com/SUPPORT...01100907323806 "NAV provides multiple layers of protection. Email scanning is just one of those layers. Even if you are not running Email Scanning, your computer is protected against viruses that are distributed as email attachments by NAV Auto-Protect. Auto-Protect will scan any incoming files, including email attachments, as they are saved to your hard drive. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." http://service1.symantec.com/SUPPORT...= bar_sch_nam See also http://help.expedient.com/mailnews/n...ntivirus.shtml So Symantec used to say this often and clearly. The newer stuff doesn't have the statement included as it was considered an embarrassment. If you know anyone who programs for Norton try to get them to talk about it. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
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Blocked Email Attachments
I've had Norton Un-installed & pc re-booted, but my problem persists: no
email attachments coming through. "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... Frank - thank you, unfortunately I tried that option before asking for help. I'm now wondering if Norton could be the problem? "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... I've just bought a pc with Vista Home Premium and Windows Mail: I can get Word attachments but not PDF. Any suggestions of a fix to one very non-technical newcomer to this world of IT? Tools | Options | Security Try unchecking "Do not allow ..." in the Virus Protection area. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. This is usually caused by an anti-spam program or an anti-virus set to scan email. Turn off email scanning in your anti-virus. It provides no added protection. After doing so it may be necessary to reset the server names in OE. The Other E-Mail Threat: File Corruption in Outlook Express Published: November 18, 2004 By Tom Koch http://www.microsoft.com/windows/IE/...orruption.mspx Email scanning slows down Sending and Receiving, sometimes enough that OE times out. Since some of the received messages have large (often virus) attachments, which exasperates the problem. Some Comcast users have found it necessary to totally uninstall Norton and switch to the free AVG with mail scanning off. Norton invented email scanning and here's what they say: "Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." http://service1.symantec.com/SUPPORT...256c7500723cf0 "...your computer is protected if Auto-Protect is enabled. Auto-Protect scans any incoming files, including email attachments, when the files are saved to your hard drive." http://service1.symantec.com/SUPPORT...01100907323806 "NAV provides multiple layers of protection. Email scanning is just one of those layers. Even if you are not running Email Scanning, your computer is protected against viruses that are distributed as email attachments by NAV Auto-Protect. Auto-Protect will scan any incoming files, including email attachments, as they are saved to your hard drive. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." http://service1.symantec.com/SUPPORT...= bar_sch_nam See also http://help.expedient.com/mailnews/n...ntivirus.shtml So Symantec used to say this often and clearly. The newer stuff doesn't have the statement included as it was considered an embarrassment. If you know anyone who programs for Norton try to get them to talk about it. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
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Blocked Email Attachments
"Giselle" wrote in message
... I've had Norton Un-installed & pc re-booted, but my problem persists: no email attachments coming through. Back to Tools | Options | Security Uncheck "Block images and other external content in HTML messages", but be aware that this compromises you privacy. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
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Blocked Email Attachments
Frank, as it happens, this option was already un-checked as the default on my
laptop, so no progress there. It seems to me that Windows Mail + Vista Home Premium maybe just does not work? Maybe I'd be better biting the bullet and seeing if I can afford to buy Office Standard 2007 and getting Outlook and moving from the installed Works8.5 software too? "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... I've had Norton Un-installed & pc re-booted, but my problem persists: no email attachments coming through. Back to Tools | Options | Security Uncheck "Block images and other external content in HTML messages", but be aware that this compromises you privacy. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
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Blocked Email Attachments
I'm not sure what you mean by no email attachments coming through. Windows
Mail will download any attachment. If they are not downloading then something besides Windows Mail is blocking them. It is possible for an ISP to do this but more often it is an anti-virus scanning email. If the attachment is downloading but not opening, can you save it to your hard drive and optn it from there? "Giselle" wrote in message ... Frank, as it happens, this option was already un-checked as the default on my laptop, so no progress there. It seems to me that Windows Mail + Vista Home Premium maybe just does not work? Maybe I'd be better biting the bullet and seeing if I can afford to buy Office Standard 2007 and getting Outlook and moving from the installed Works8.5 software too? "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... I've had Norton Un-installed & pc re-booted, but my problem persists: no email attachments coming through. Back to Tools | Options | Security Uncheck "Block images and other external content in HTML messages", but be aware that this compromises you privacy. |
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Blocked Email Attachments
Frank
The email text appears as normal but there is no paper-clip icon to indicate an attachment even though I know one was attached & sent. I can send emails with attachments OK so it is only incoming attachments that do not appear. I'll ask my incoming email people if it could be their server. "Frank Saunders, MS-MVP OE/WM" wrote: I'm not sure what you mean by no email attachments coming through. Windows Mail will download any attachment. If they are not downloading then something besides Windows Mail is blocking them. It is possible for an ISP to do this but more often it is an anti-virus scanning email. If the attachment is downloading but not opening, can you save it to your hard drive and optn it from there? "Giselle" wrote in message ... Frank, as it happens, this option was already un-checked as the default on my laptop, so no progress there. It seems to me that Windows Mail + Vista Home Premium maybe just does not work? Maybe I'd be better biting the bullet and seeing if I can afford to buy Office Standard 2007 and getting Outlook and moving from the installed Works8.5 software too? "Frank Saunders, MS-MVP OE/WM" wrote: "Giselle" wrote in message ... I've had Norton Un-installed & pc re-booted, but my problem persists: no email attachments coming through. Back to Tools | Options | Security Uncheck "Block images and other external content in HTML messages", but be aware that this compromises you privacy. |