I am very "computer challenged" and I'm not afraid to say so. However, I just
purchased this new laptop and I was very excited about having Vista but it
has been nothing but horrible for me. It's so slow that I can do triple the
amount of work on my husbands pc than I can on mine in the amount of time
that it takes for things to load. I am trying to figure this out myself and I
am getting nowhere. I tried logging in and getting help but it says that my
product ID is incorrect so I tried other things. I found the events log and
there are 623 events in there with headings like Critical!, Error!, and
Warning. How can this be when the computer is brand new. Nothing has been
added except for instant messengers. I need some serious help with this
thing. I'm ready to send it back it's so frustrating. Any suggestions as to
why this computer runs so slow even though it's brand new and why there are
so many errors?

Hi sharee, could you please tell us some of your system specifications as
this may help determine an answer. Just let us know Memory, processor,
graphics card etc.

Thanks.

"Sharee31" wrote in message
...
I am very "computer challenged" and I'm not afraid to say so. However, I
just
purchased this new laptop and I was very excited about having Vista but it
has been nothing but horrible for me. It's so slow that I can do triple
the
amount of work on my husbands pc than I can on mine in the amount of time
that it takes for things to load. I am trying to figure this out myself
and I
am getting nowhere. I tried logging in and getting help but it says that
my
product ID is incorrect so I tried other things. I found the events log
and
there are 623 events in there with headings like Critical!, Error!, and
Warning. How can this be when the computer is brand new. Nothing has been
added except for instant messengers. I need some serious help with this
thing. I'm ready to send it back it's so frustrating. Any suggestions as
to
why this computer runs so slow even though it's brand new and why there
are
so many errors?

Sharee - I think it is essential that you send it back. It clearly isn't
fit for purpose. You've paid good money for that computer, and the retailer
has a duty to make the product good.

Even if you do somehow manage to sort it out, do you really want the
retailer to get away with sending out rubbish?

Thack

"Sharee31" wrote
I am very "computer challenged" and I'm not afraid to say so. However, I
just
purchased this new laptop and I was very excited about having Vista but it
has been nothing but horrible for me. It's so slow that I can do triple
the
amount of work on my husbands pc than I can on mine in the amount of time
that it takes for things to load. I am trying to figure this out myself
and I
am getting nowhere. I tried logging in and getting help but it says that
my
product ID is incorrect so I tried other things. I found the events log
and
there are 623 events in there with headings like Critical!, Error!, and
Warning. How can this be when the computer is brand new. Nothing has been
added except for instant messengers. I need some serious help with this
thing. I'm ready to send it back it's so frustrating. Any suggestions as
to
why this computer runs so slow even though it's brand new and why there
are
so many errors?

I suggest you contact the computer manufacturer's tech support. This is a
new computer. It should be running well.

--
Rock [MS-MVP User/Shell]

I was thinking that I should send it back but I wasn't 100% sure. The driver
that is connected to the DVD system is not even compatible. I'm wondering how
in the world they could load a program and it doesn't even work with all of
the other programs that goes along with a new pc. Thank you for your reply.

"Steve Thackery" wrote:

Sharee - I think it is essential that you send it back. It clearly isn't
fit for purpose. You've paid good money for that computer, and the retailer
has a duty to make the product good.

Even if you do somehow manage to sort it out, do you really want the
retailer to get away with sending out rubbish?

Thack

Same here, my new laptop came with vista and I have had 390 error as well as
critical events with no solutions available from the microsoft site...quite
disappointing.

"Sharee31" wrote:

I am very "computer challenged" and I'm not afraid to say so. However, I just
purchased this new laptop and I was very excited about having Vista but it
has been nothing but horrible for me. It's so slow that I can do triple the
amount of work on my husbands pc than I can on mine in the amount of time
that it takes for things to load. I am trying to figure this out myself and I
am getting nowhere. I tried logging in and getting help but it says that my
product ID is incorrect so I tried other things. I found the events log and
there are 623 events in there with headings like Critical!, Error!, and
Warning. How can this be when the computer is brand new. Nothing has been
added except for instant messengers. I need some serious help with this
thing. I'm ready to send it back it's so frustrating. Any suggestions as to
why this computer runs so slow even though it's brand new and why there are
so many errors?