This problem is related to a crash of the HPSLPSVC service which caused a
DEP violation. HP is aware of it and their solution is for you to turn of
DEP. It is like saying "our software has a bug and will not work with
anti-virus softwares so you should disable your av software....."

Just ridiculous!

And they claim that this is a Microsoft problem and we should contact
Microsoft......

My chat with an online HP tech:

Jerome: Hello Marshall.
Jerome: Welcome to HP Total care for All-in-one products. My name is Jerome.
How may I help you today?
Marshall Lai: I am running Vista x64 and x86 in my home and am having
problems with my HP c6180 software when resuming from sleep.
Marshall Lai: Seems that the HPSLPSVC keeps on causing DEP violations on
resume from S3.
Jerome: I will help you with this,please elaborate your issue, so that I can
assist you better?
Marshall Lai: HPSLPSVC causes a DEP violation in Vista (both x64 and x86)
when resuming from S3.
Marshall Lai: Typical event log:
Marshall Lai: Faulting application svchost.exe_HPSLPSVC, version
6.0.6000.16386, time stamp 0x4549b5f5, faulting module hpslpsvc64.dll,
version 82.0.173.0, time stamp 0x457ce186, exception code 0xc0000005, fault
offset 0x00000000000550ad, process id 0xc60, application start time
0x01c7b196eff7584c.
Marshall Lai: And this will cause the printer to disappear from the computer
and will have to be added back in via running the installation software
Jerome: I understan your concern.
Marshall Lai: I have searched on the web and seems that other people running
vista and have HP network printers on their network are experiencing the
same problem.
Jerome: Please give me few minutes so that I can go through the mssage.
Jerome: Let us perform few steps to disable DEP.
Jerome: Here arae the steps:
Jerome: Disable DEP in Vista:

1. Click Start
2. Click All Programs
3. Click Accessories
4. Right Click on Command Prompt
5. Left click on Run as Administrator
6. Click the Allow button if it asks you for permission
Jerome: Please perform the above steps and let me know I will provide you
further steps.
Marshall Lai: I really don't want to disable DEP globally in Vista.
Marshall Lai: One has to be crasy to do that. Also, in Vista x64, you cannot
disable DEP anyway.
Jerome: Marshall,I suggest you to contact Microsoft they will help you with
this.
Marshall Lai: Microsoft suggested me to contact HP as it is an HP service
that causes the DEP violation.
Jerome: Marshall if we disable the DEP it will be resolve.
Jerome: So I suggest you to disable the DEP by following the above steps.
Marshall Lai: It is like saying: The software has a problem with your
anti-virus software and you should disable your anti-virus software.
Marshall Lai: Will you be having a fix or will this be a requirement to
running your softwares?


"Surago" wrote in message
ups.com...
Further Note...

One suggestion i have found on the web is to ensure the Printer is not
running with a DHCP assigned IP Address. I have just checked and
confirm that both the printer and the laptop are running with Static
IP Addresses, yet i still have the same problem.

Cheers

Surago.